CobaltWeb down?

[$pikes]

Anyone still down on CobaltWeb?

[$pikes]

Sorry for the bump...

Anyone? Going on 6 hours of downtime...

[prout]

same here. dunno what the hell is going on...

[biskoppen]

I'm down too...

Damn this pisses me off..

[GeXus]

You guys want a host that will notify you by email for routine maintanence, just to let you know that you MAY experience up to 2 minutes of downtime?? Try netelligent.ca, Contact [email protected] for deals.. been with them for a while now.. never had a single minute of downtime.

[Slinx]

Originally posted by GeXus
You guys want a host that will notify you by email for routine maintanence, just to let you know that you MAY experience up to 2 minutes of downtime?? Try netelligent.ca, Contact [email protected] for deals.. been with them for a while now.. never had a single minute of downtime.

I the past they have mailed every client before they did a routine maintanence. I was very satisfied with the service in the past, every support ticked was answered within 20 minutes.

[prout]

damn...nearly 12 hours of downtime...
anyone has any news what's going on?
i haven't been able to get in touch with anyone in there...
starting to really piss me off

*/Prout

[biskoppen]

One thing is being down.. that can happen (well, 12 hours really sucks)

But not sending an email out about it just not acceptable.. WE KNOW NOTHING, expect for the hundreds of dollars we are losing...

[Bucho]

Cobaltweb uses alertra and i remember seing a 100% uptime stats from there - this is pretty strange...they are normally quite solid!

[Reak]

Yeah they are down

[biskoppen]

Still down!

Wonder if they are gonna pay my rent next month...

Hummm... I hope its not their fault .. and it probably aren't...

[prout]

Ok, now we're at 24hr down time ............
i'm starting to search a new host. anyone with cheap bandwith for galleries hosting, please spam me.
this is unacceptable, first time in 3 years i have to deal with such a long downtime.

prout//**

[Ray@TastyDollars]

Correct me if im wrong, A couple years ago they used RackShack, now they use he.net (Hurricane Electric), thats the same host The Hun uses. Odd they are down

[prout]

All i see is all my domains are down...their site is unreachable (www.cobaltweb.com) ...and we have no fucking news about what's happening.....im gettin' mad....

prout//**

[$pikes]

I just spoke directly to the owner. We should be back up this hour.

[prout]

Have you spoke to Carl? any news about what happened?

[$pikes]

Prout.. no news as to why... But.. I'd like to stay out of the rumor mill. Carl will be contacting us all directly with an explanation I'm sure.

[Moose]

Got this off of webhostingtalk.com



I think it has to do with this situation,sounds like they are working on getting yu guys back up asap, hope all goes well.

This is only a cut and paste:



Notice to our customers
I'm sure you have all been awaiting for an update on the situation, as I haven't been able to update a lot of people on it via IM or e-mail.

Unfortunately, we are going through a major crisis as Cogent has cut our connection without real warning. I've been on the phone non-stop all afternoon as you can imagine, thus why my Instant Messenger responses were few and far apart.

As it stands, Cogent says their decision to cut us off is irreversible. I'm sure the first question will be "Why were you cut off?" so I'll try to explain. Cogent's official reason for taking us down was 'continuous AUP violations'. During the six months we've been in business we gathered 25 abuse tickets which were all inmediately addressed, in most cases resulting in server termination. Other cases include problems such as msblast, f.sobig, and other Linux worms/hacks which roam the net and took advantage of unpatched servers. However, patching servers, or terminating illicit users was not sufficient for Cogent, and they decided to terminate our connection at around 4:30pm EST. Their policy is that regardless of action, the fact that the complaints arrived, that's reason enough for termination.

Having been good netizens and doing our part to keep our network clean we were totally shocked by this. I spent most of the afternoon trying to get Cogent to reconnect us to no avail.

As a result, we were forced to get another provider on board, and will be getting a new connection installed. The new provider will be HE.NET. Unfortunately this is nothing that can be done easily on such short notice, so our network won't be back up until tomorrow.

As a result, we will go through the painful process of re-assigning IPs. Please e-mail me at [email protected] your server 's root/Administrator password so that I can go in and re-assign the IP addresses tonight. That way the servers will be available as soon as our connectivity is re-established.

We apologize for the inconvenience and are terribly sorry for making our customers go through this, but we weren't given any warning, or much of a choice.

Our business will recover from this, and we will continue to take steps to improve our connectivity. I'm confident the service will be of a higher quality once the dust settles. I also appreciate all of your patience and understanding.

I will be online all throughout the night and try to answer all my e-mail, IMs and posts here.

JoseQ


__________________
TailoredServers.Com - Tailor Made Servers designed to fit your needs!

[Ray@TastyDollars]

Originally posted by Moose
Got this off of webhostingtalk.com



I think it has to do with this situation,sounds like they are working on getting yu guys back up asap, hope all goes well.

This is only a cut and paste:



Notice to our customers
I'm sure you have all been awaiting for an update on the situation, as I haven't been able to update a lot of people on it via IM or e-mail.

Unfortunately, we are going through a major crisis as Cogent has cut our connection without real warning. I've been on the phone non-stop all afternoon as you can imagine, thus why my Instant Messenger responses were few and far apart.

As it stands, Cogent says their decision to cut us off is irreversible. I'm sure the first question will be "Why were you cut off?" so I'll try to explain. Cogent's official reason for taking us down was 'continuous AUP violations'. During the six months we've been in business we gathered 25 abuse tickets which were all inmediately addressed, in most cases resulting in server termination. Other cases include problems such as msblast, f.sobig, and other Linux worms/hacks which roam the net and took advantage of unpatched servers. However, patching servers, or terminating illicit users was not sufficient for Cogent, and they decided to terminate our connection at around 4:30pm EST. Their policy is that regardless of action, the fact that the complaints arrived, that's reason enough for termination.

Having been good netizens and doing our part to keep our network clean we were totally shocked by this. I spent most of the afternoon trying to get Cogent to reconnect us to no avail.

As a result, we were forced to get another provider on board, and will be getting a new connection installed. The new provider will be HE.NET. Unfortunately this is nothing that can be done easily on such short notice, so our network won't be back up until tomorrow.

As a result, we will go through the painful process of re-assigning IPs. Please e-mail me at [email protected] your server 's root/Administrator password so that I can go in and re-assign the IP addresses tonight. That way the servers will be available as soon as our connectivity is re-established.

We apologize for the inconvenience and are terribly sorry for making our customers go through this, but we weren't given any warning, or much of a choice.

Our business will recover from this, and we will continue to take steps to improve our connectivity. I'm confident the service will be of a higher quality once the dust settles. I also appreciate all of your patience and understanding.

I will be online all throughout the night and try to answer all my e-mail, IMs and posts here.

JoseQ


__________________
TailoredServers.Com - Tailor Made Servers designed to fit your needs!

Like, whoa that HAS to REALLY suck

[$pikes]

Thanks Ray! Doesn't help the situation but at least we have some answers.

[prout]

"We're fully aware of the downtime, which is caused by a massive DDOS attack. It's a long story, but we are in the process of adding another carrier/switching IP addresses and everything should be online again within the hour if all works as scheduled. We will be posting the whole story in the member's area as soon as available.
My apologies,
Carl"

hopefully we'll see some good news soon...

[$pikes]

Came back online 20 seconds ago!!!!!!!!!!!!!!!!!!!!!

[prout]

yeah...sites are finally showing up again...some are still down though...but guess new DNS just have to propagate etc...

now i can finally go to sleep...

[$pikes]

1pm Sunday, Pacific Time... all sites are down again... YOU?