CCbill - last month mass payment errors (WEBMASTER)
Sorry if this is the wrong forum category (please move the post to the correct one).
Last month, ccbill had an internal problem related to the inability to accept New Transactions (they were incorrectly marked with the code BE-104 and BE-105). ccbill confirmed this and apologized.
CCbill claims that the problem has been solved and only affected new transactions, but as it turns out from my findings, the problem continues and what's more, in the case of a single sale user can make a purchase, while a recuperating sale user cannot (same user, same card).
I am afraid that existing reccuring subscriptions were also affected because of this.
Overall, I have lost over 10% of customers month to month.
Have people who have bling on ccbill also noticed problems with new sales and reccuring transactions?
Last month, ccbill had an internal problem related to the inability to accept New Transactions (they were incorrectly marked with the code BE-104 and BE-105). ccbill confirmed this and apologized.
CCbill claims that the problem has been solved and only affected new transactions, but as it turns out from my findings, the problem continues and what's more, in the case of a single sale user can make a purchase, while a recuperating sale user cannot (same user, same card).
I am afraid that existing reccuring subscriptions were also affected because of this.
Overall, I have lost over 10% of customers month to month.
Have people who have bling on ccbill also noticed problems with new sales and reccuring transactions?
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