Blockchain.com scam?

[~Evilin~]

I haven't used this service for 2 years until today.
A client sent a payment to my old wallet in this service.
I see a message when i try to login and send anything:
Am i doing something wrong or Blockchain.com -- scam?
I havent linked any accounts before.
a Ticket was created but still no answer.

[MatureKing]

$22k on account?

[zijlstravideo]

$22k on account?

That's the BTC price...


Never used their service, but they seem to be one of the larger, solid companies (definitely not a scam).

Hope it gets resolved... After that, go download the official wallet (or Electrum wallet), backup your keys and never worry about stuff like this again.

[~Evilin~]

That's the BTC price...

solid companies (definitely not a scam).

this company has had a lot of bugs on the site when i used it before, decided not use it anymore..
i can't find any mails, any phones of this solid company (

[zijlstravideo]

this company has had a lot of bugs on the site when i used it before, decided not use it anymore..
i can't find any mails, any phones of this solid company (

Aah sucks to hear.

Did you check if your funds is still there, by looking up your receiving address on a block explorer? If it's not moved out of your blockchain.com wallet(s), you can at least rule out that someone else got access to your account.

Also, since it's been 2 years since you've logged in, you might need to verify your account and all that as well (KYC), upload documents etc.

I hope customer support will help you out.

[~Evilin~]

The problem was solved
Support fixed my wallet.