Brad from Mojo Host... step inside

[bean-aid]

You have a guy named Chris that is causing me all kinds of problems with my sites. He's a reseller of yours and manages servers is his only job.

I need my problems resolved today, without more issue.

yours truly

[k0nr4d]

It's Sunday man, everyone's in church.

[Ferus]

If he is a reseller, then how is it Mojos fault?

[CurrentlySober]

If he is a reseller, then how is it Mojos fault?

My question is why you would use a reseller and not go direct with Mojo themselves?

I mean, its not like anyone here hasn't heard of mojo and doesn't know the quality of the product?

[plsureking]

..or "hey i hired someone who doesn't know shit. can you please help me?"

..or "is there anyone here who can help me, since the board has a ton of devs and server admins?"



#

[Ferus]

My question is why you would use a reseller and not go direct with Mojo themselves?

I mean, its not like anyone here hasn't heard of mojo and doesn't know the quality of the product?

Some want or need a different managed service solution than what Mojohost deliver, but I doubt they are better or more reliable - but I dont know the whole story. I just think the one word "reseller" changes everything.

[sandman!]

I don’t get how the resellers issue is brads issue ?

[Ferus]

I don’t get how the resellers issue is brads issue ?

That said, I am sure Brad probaly would help beaner, if the approach was more like;

Dear Brad, I know it's weekend and all, but I am using one of your resellers, and it seems he don't have the skillset or interest to help me out. It might be because I have purchased a lower service-level and the SLA don't give me the right to demand his help - I dont know, but now I am stuck.

Since you know the infrastructure better, could you maybe help me out or give me some pointers?

*Beaner goes on and explain in details what the problem is, so Brad don't have to wait to get a detailed explanation*

Best regards, Beaner

[Brad Mitchell]

Someone just pointed me to this thread. There’s nothing wrong with companies that get wholesale infrastructure from us and layer their own support services on top. I obviously extend prices to such clients that would never be available to the public. Having said all of that, I will reach out to your host and see if they can escalate their response. If you need anything further message me directly on Skype or something - GFY is not a support forum for any web host.

Cheers

Brad

[MaDalton]

You have a guy named Chris that is causing me all kinds of problems with my sites. He's a reseller of yours and manages servers is his only job.

I need my problems resolved today, without more issue.

yours truly

Brad did what I thought Brad would do - give a polite professional response.

Which is exactly the opposite of any kind of behaviour you ever displayed in public.

[Brad Mitchell]

Everything is fine here, OP is in great hands. No drama!

Brad

[CaptainHowdy]

Everything is fine here, OP is in great hands. No drama!

Brad

[Ferus]

... nvm....

[GAMEFINEST]

Mojohost is prime

[NatalieMojoHost]

This drama thread is not very dramatic. I'm glad it got resolved.

[CaptainHowdy]

This drama thread is not very dramatic. I'm glad it got resolved.

You gotta try, you know ? ?

[Rochard]

That said, I am sure Brad probaly would help beaner, if the approach was more like;

Dear Brad, I know it's weekend and all, but I am using one of your resellers, and it seems he don't have the skillset or interest to help me out. It might be because I have purchased a lower service-level and the SLA don't give me the right to demand his help - I dont know, but now I am stuck.

Since you know the infrastructure better, could you maybe help me out or give me some pointers?

*Beaner goes on and explain in details what the problem is, so Brad don't have to wait to get a detailed explanation*

Best regards, Beaner

There is a proper way to handle things, and then people who are assholes.

[The Porn Nerd]

More proof Brad has the Mojo!

He's also a fabulous dresser.

[k0nr4d]

He's also a fabulous dresser.

Custom designed shirts and all

[NETbilling]

Brad and his team are all a class act

[bugmenot4real]

Mojo accepts Bitcoin?

[NatalieMojoHost]

Mojo accepts Bitcoin?

Cc, Wire, Paxum, Paypal, check, no bitcoin sorry.

[sarettah]

Cc, Wire, Paxum, Paypal, check, no bitcoin sorry.

Is cash in small denomination unmarked bills ok?

.

[Ferus]

Is cash in small denomination unmarked bills ok?

.

At Mojo "Cc" stands for cash or cock

[CaptainHowdy]

At Mojo "Cc" stands for cash or cock

How much hosting can I get for my 6.8 inches ??

[Klen]

Thread closed at request of OP.