payoneer is focusing nicely on the mainstream, it`s kind of a good thing, they do not have to depend on us, they can stay away from poker sites, they don`t produce movies, and they are from Israel. Super in many ways....I <3 them
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What I don't like about Payoneer is that companies can only use a limited version of their features:
1) Companies cannot get a Mastercard
2) Companies cannot use the US Payment Service (eg. get Amazon affiliate payments via ACH to your Payoneer account), because US Payment Service is only available if you have a Mastercard
Definitely have tons of love for Payoneer. I always like to have them as a payment method for programs I run - I've even used them to manage the expenses of the team when we travel to shows.
It's better, if Payoneer spend more time in SUPPORT, as in new layouts !
I knew about getting payment from Datingfactory.
Therefore i loged into my Payoneer-Account to check if there is all up-to-date.
I saw, that my card was desactivated for "security reasons" - and got a link to click to active the card - I clicked, and did all what I had to do.
After that the information in my account was "card BLOQUED" - WTF ?!!!?
OK, I liked to contact the CHAT-support - out of function :-(
OK, I contacted the MAIL-support - LESS THAN 1 hour later i GOT an ANSWER - GREEEEEEAT, so quiiiiick :-)
Payoneer's Information was "...after you get a mass-payout from a payoneer-partner, ANSWER this email, and we are going to activate the card again...".
I got email FROM PAYONEER "..You have received a payment to your Payoneer account!.." with a link to confirm the payment.
- I informed asap the support-ticket-mail, and
- Of course, I clicked the link - BUT the information on the form-page was "card DECLINED". :-((((
I used the to complain again the "ticket"-mail, and complained as new by NEW ticket.
NO answer :-(
okokok, I am not the only one which needs support - I can wait any days, of course.
BUT next day I got AGAIN payment-INFO-mail from PAYONEER "..You have received a payment to your Payoneer account!..".
And I clicked the link, as I did the day before.
Heyyyy, SURPRISE :-(((( NO info that my card is desactivated, bloqued, declined, cancelled, etc - NO, they made it easier (for them???) to tell written on form "..Your ACCOUNT is CANCELLED, please call customer support..". :-((((((((((((((
What I did ???
- Complained by the open Ticket.
- Opened NEW ticked too.
- Tried to complain by chat - does not worked/out of function.
I've only just started to use them a month or so ago. I've nothing but great things to say about Payoneer, the service, the speed of payment delivery & the low fees.
Congrats on the new design & thanks for your efficiency Payoneer
Loads old design in my browser. But what updated I've got today is they now allow direct payments to the accounts you have with them, USD, EUR or GBP. No need to pre-approve a payer, just give the details out and get paid.
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