CCBill Customer Support Comment

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  • Rochard
    Jägermeister Test Pilot
    • Dec 2001
    • 75733

    #1

    CCBill Customer Support Comment

    Small problem at 1:45pm on a Saturday, emailed CCBill customer support.... Much to my surprise I got an answer back via email in two minutes, problem resolved.

    Fucking outstanding.
    Herschel Savage
    Brooklyn, NY
  • nikki99
    Supermodel
    • Nov 2004
    • 23087

    #2
    I get these ones

    Subject: Denial E-mail
    From: [email protected]
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    Comment

    • fitzmulti
      I Like Depth Of Field!
      • Jan 2003
      • 14861

      #3
      Originally posted by Rochard
      Small problem at 1:45pm on a Saturday, emailed CCBill customer support.... Much to my surprise I got an answer back via email in two minutes, problem resolved.

      Fucking outstanding.
      Yep...always great help, even in the middle of the night!


      www.SexyGirlsCash.com


      CONTACT // FITZMULTI AT GMAIL.COM //
      {Please include a message so I know you are from GFY! I get too many spam "add requests"!}

      Comment

      • Zuzana Designs
        All Your Design Needs
        • Feb 2005
        • 20896

        #4
        There support has always been top notch for us.

        Website Design - Consulting - Development
        sarah [at] zuzanadesigns.com - See Our Work

        Comment

        • MiamiBoyz
          fgfdftre6
          • Oct 2012
          • 6690

          #5
          CCBill tech support is always great with us and have been for the past 15 years!

          Comment

          • sonofsam
            Too lazy to set a custom title
            • Dec 2004
            • 18642

            #6
            Do you expect anything less when they charge 14.5% per transaction?
            I like turtles.

            Comment

            • edgeprod
              Permanently Gone
              • Mar 2004
              • 10019

              #7
              Ok, testing it out. E-mail sent at 6:19pm.

              Comment

              • MassMarketing
                TPMN
                • Jun 2014
                • 597

                #8
                CCbill for the win!
                Weekly Payments - 1400+ BizOp, Financial, Sweeps, Nutra Offers and More!
                https://www.theperformancemarketingnetwork.com/

                Comment

                • edgeprod
                  Permanently Gone
                  • Mar 2004
                  • 10019

                  #9
                  Originally posted by edgeprod
                  Ok, testing it out. E-mail sent at 6:19pm.
                  I don't have all night for this experiment .. it's 7:22pm, and I'm headed out. I'll just post whatever time they reply, after it happens.

                  Comment

                  • wehateporn
                    Promoting Debate on GFY
                    • Apr 2007
                    • 27176

                    #10
                    Originally posted by Rochard
                    Small problem at 1:45pm on a Saturday, emailed CCBill customer support.... Much to my surprise I got an answer back via email in two minutes, problem resolved.

                    Fucking outstanding.

                    Comment

                    • The Porn Nerd
                      Living The Dream
                      • Jun 2009
                      • 19787

                      #11
                      CCBill Support is the absolute best.
                      They hardly ever snicker when I call with dumb questions.
                      My Affiliate Programs:
                      Porn Nerd Cash | Porn Showcase | Aggressive Gold

                      Over 90 paysites to promote!
                      Now on Teams: peabodymedia

                      Comment

                      • Sly
                        Let's do some business!
                        • Sep 2004
                        • 31376

                        #12
                        What site did you join?
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                        Comment

                        • wehateporn
                          Promoting Debate on GFY
                          • Apr 2007
                          • 27176

                          #13
                          Originally posted by The Porn Nerd
                          CCBill Support is the absolute best.
                          They hardly ever snicker when I call with dumb questions.
                          Highly professional team indeed

                          Comment

                          • wehateporn
                            Promoting Debate on GFY
                            • Apr 2007
                            • 27176

                            #14
                            Originally posted by Sly
                            What site did you join?
                            Maybe he ordered a magic ball

                            The Bunny Ranch BlogThe Bunny Ranch Blog » Rochard's Travels

                            Comment

                            • RyuLion
                              • Mar 2003
                              • 32369

                              #15
                              Originally posted by wehateporn


                              Adult Biz Consultant A tech head since 1995
                              Affiliate Support: Chaturbate | CCBill Live

                              Comment

                              • edgeprod
                                Permanently Gone
                                • Mar 2004
                                • 10019

                                #16
                                Originally posted by Sly
                                What site did you join?


                                9:02pm, will continue to watch for a reply.

                                Comment

                                • edgeprod
                                  Permanently Gone
                                  • Mar 2004
                                  • 10019

                                  #17
                                  Originally posted by edgeprod


                                  9:02pm, will continue to watch for a reply.
                                  11:27pm, I'll check back tomorrow.

                                  Comment

                                  • edgeprod
                                    Permanently Gone
                                    • Mar 2004
                                    • 10019

                                    #18
                                    12:09pm, it's probably coming any minute now.

                                    Comment

                                    • Rochard
                                      Jägermeister Test Pilot
                                      • Dec 2001
                                      • 75733

                                      #19
                                      Originally posted by Sly
                                      What site did you join?
                                      Strapon Dreamer: StraponDreamer.com ~ 100% HD Strapon Videos & Social Network!

                                      Fucking hot!
                                      Herschel Savage
                                      Brooklyn, NY

                                      Comment

                                      • The Porn Nerd
                                        Living The Dream
                                        • Jun 2009
                                        • 19787

                                        #20
                                        Originally posted by edgeprod
                                        12:09pm, it's probably coming any minute now.
                                        They know you. Your email went to spam. :D
                                        My Affiliate Programs:
                                        Porn Nerd Cash | Porn Showcase | Aggressive Gold

                                        Over 90 paysites to promote!
                                        Now on Teams: peabodymedia

                                        Comment

                                        • edgeprod
                                          Permanently Gone
                                          • Mar 2004
                                          • 10019

                                          #21
                                          Originally posted by The Porn Nerd
                                          They know you. Your email went to spam. :D
                                          Haha! That wouldn't be too swift -- I do business with dozens of their customers ...

                                          Over 24 hours, and counting.

                                          Comment

                                          • sonofsam
                                            Too lazy to set a custom title
                                            • Dec 2004
                                            • 18642

                                            #22
                                            Originally posted by edgeprod
                                            Haha! That wouldn't be too swift -- I do business with dozens of their customers ...

                                            Over 24 hours, and counting.
                                            You're interrupting the circle jerk bro

                                            ccbill is top notch


























                                            and only charge 14.5% per transaction.. I mean.... It's better than payday loans at least
                                            I like turtles.

                                            Comment

                                            • Rochard
                                              Jägermeister Test Pilot
                                              • Dec 2001
                                              • 75733

                                              #23
                                              Originally posted by edgeprod

                                              Over 24 hours, and counting.
                                              Do you honestly expect anyone to believe you haven't gotten a response back from CCBill in 24 hours?
                                              Herschel Savage
                                              Brooklyn, NY

                                              Comment

                                              • edgeprod
                                                Permanently Gone
                                                • Mar 2004
                                                • 10019

                                                #24
                                                Originally posted by Rochard
                                                Do you honestly expect anyone to believe you haven't gotten a response back from CCBill in 24 hours?
                                                Why would that be hard to believe? My clients bitch about this constantly. Circle-jerk on.

                                                Comment

                                                • disinfected
                                                  So Fucking Banned
                                                  • Sep 2014
                                                  • 332

                                                  #25
                                                  I used to bypass emails and call direct and always hoped I got paulK on the phone. I never called to ask a question I already knew the answer to, rather I had a man crush on paul and whilst he spoke into phone I imagined sweet litle whispers of nothing love.

                                                  Comment

                                                  • edgeprod
                                                    Permanently Gone
                                                    • Mar 2004
                                                    • 10019

                                                    #26
                                                    11:02pm the next day, response received, problem resolved. There was a perfectly good explanation: they needed to forward it internally, and forwarded it to the wrong place initially.

                                                    Comment

                                                    • 2MuchMark
                                                      Mark of 2Much.net
                                                      • Aug 2004
                                                      • 50977

                                                      #27
                                                      Originally posted by Rochard
                                                      Small problem at 1:45pm on a Saturday, emailed CCBill customer support.... Much to my surprise I got an answer back via email in two minutes, problem resolved.

                                                      Fucking outstanding.

                                                      2 Whole minutes? That's an outrage!

                                                      Comment

                                                      • TheDA
                                                        Confirmed User
                                                        • May 2006
                                                        • 4665

                                                        #28
                                                        Originally posted by Rochard
                                                        Do you honestly expect anyone to believe you haven't gotten a response back from CCBill in 24 hours?
                                                        I do, I've regularly went much longer without a response other than the automated 'we got your email' replies/
                                                        Sharleen Spiteri - 1989 - In The Ass

                                                        Comment

                                                        • just a punk
                                                          So fuckin' bored
                                                          • Jun 2003
                                                          • 32393

                                                          #29
                                                          Originally posted by fitzmulti
                                                          Yep...always great help, even in the middle of the night!
                                                          Because it' s a day in India
                                                          Obey the Cowgod

                                                          Comment

                                                          • Klen
                                                            • Aug 2006
                                                            • 32235

                                                            #30
                                                            Honestly i dont see ponts of claims like this,sometime i find it annoying,simply because as it depend on what kind problem you have.If it is simple problem then you can expect fast solution,but if it just a little bit more complicated it can take several days to resolve and that applies to anyone regardless of what kind of service they provide.

                                                            Comment

                                                            • NatalieK
                                                              Natalie K
                                                              • Apr 2010
                                                              • 20114

                                                              #31
                                                              Always had fast & efficient service & replies from CCBill
                                                              My official site / Custom vids / Make money links / First time girls
                                                              Email: [email protected] - "Converting traffic into income since 2005"

                                                              Comment

                                                              • thecatwrites
                                                                Confirmed User
                                                                • Dec 2014
                                                                • 418

                                                                #32
                                                                fast and efficient customer service contributes to good business

                                                                Comment

                                                                • pornguy
                                                                  Too lazy to set a custom title
                                                                  • Mar 2003
                                                                  • 62912

                                                                  #33
                                                                  I have never had an issue with the CS. 99% of the time the online chat can solve issues and the response from the account reps is within 12 hours usually. they do sleep.

                                                                  The % is way too high I agree and it has cost them some people and will continue to do so.
                                                                  PornGuy skype me pornguy_epic

                                                                  AmateurDough The Hottes Shemales online!
                                                                  TChicks.com | Angeles Cid | Mariana Cordoba | MAILERS WELCOME!

                                                                  Comment

                                                                  • edgeprod
                                                                    Permanently Gone
                                                                    • Mar 2004
                                                                    • 10019

                                                                    #34
                                                                    Originally posted by pornguy
                                                                    the response from the account reps is within 12 hours usually. they do sleep
                                                                    Do you honestly expect anyone to believe the average response time is not two minutes (or less)?

                                                                    Comment

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