Productivity & Project Management Software - HELP!

[96ukssob]

I've got a lot going on and becoming increasingly more and more bogged down and less organized, so I'm looking for some help on suggestions.

Ideally if I can use the same apps/software for both personal and business life, that would be great.

We have a great CRM now and use Zendesk for customer support. However, trying to manage projects and ideas between our team, we've setup Basecamp. I had this before and never used it past initial setup. As well, we need something for ticketing/bug tracking for our development team.

Ideally, I'd like a solution that syncs with Zendesk for customer related items, but also has a ticketing or priority list that we can create "tickets" with priority.

And, if the stars align... I'd love to use this for personal life too and keep track of to-do's and things going on.

Any ideas or is Zendesk and Basecamp a good solution?

[DWB]

This doesn't fix your problem, but I use todoist.com for personal things. It's the only to-do list I've stuck with.

[RazorSharpe]

http://atechmedia.com/

These guys turn out some exceptional apps. I migrated from Kayako to Sirportly and I love it!

These guys are responsive to a fault and are extremely helpful.

[goodsites]

most development teams use "mantis" for bugtracking, but that might be more for public testing forums but I reckon it can be used just internally as well

www.mantisbt.org

[anexsia]

This doesn't fix your problem, but I use todoist.com for personal things. It's the only to-do list I've stuck with.

Thanks! This looks pretty cool.

[96ukssob]

most development teams use "mantis" for bugtracking, but that might be more for public testing forums but I reckon it can be used just internally as well

www.mantisbt.org

I've used Mantis a lot, it's a great tool, but need something a little more advanced.

I'm checking out kanbanery.com now, looks pretty decent, but so hard to find what I need easily.

[iwiiiiiiiiii]

priority matrix is nice too

[Axzar]

I like zoho.com it's a salesforce ripoff, works great and free to a certain extent.

[Klen]

I tested all possible systems and only qdpm.net satisfied my needs.Could be beacuse it's interface reminds to forum interface.

[onlytease]

I've used Mantis a lot, it's a great tool, but need something a little more advanced.

I'm checking out kanbanery.com now, looks pretty decent, but so hard to find what I need easily.

we use JIRA for bug tracking of code development. and this coupled with mercurial for collaborative development is brilliant.