Twitter trademark problem help needed

[Umbalabob]

Hi guys,

maybe somebody of you has an idea how to handle a problem with Twitter.
The name of our affiliateprogram is already registered on Twitter. Unfortunately not by a representative of our company. Twitter offers a special online form for problems like this. I sent them everything they ask for in this form including a scan that we are owner of the trademark. No reaction, only a standart mail we take care about this. After a few weeks without reaction I replied on this mail and also twitter to their support (they have no real support )
So our name is still in possession of the other person and this sucks
If somebody has an idea to speed up this thing it would be really great.

Greatings from Prague to the rest of the world

[hostmyxxx]

Twitter, Inc.
1355 Market St, Suite 900
San Francisco, CA 94103

Try sending registered/certified mail attention legal
may not get a response, but worth a try

Hi guys,

maybe somebody of you has an idea how to handle a problem with Twitter.
The name of our affiliateprogram is already registered on Twitter. Unfortunately not by a representative of our company. Twitter offers a special online form for problems like this. I sent them everything they ask for in this form including a scan that we are owner of the trademark. No reaction, only a standart mail we take care about this. After a few weeks without reaction I replied on this mail and also twitter to their support (they have no real support )
So our name is still in possession of the other person and this sucks
If somebody has an idea to speed up this thing it would be really great.

Greatings from Prague to the rest of the world

[Umbalabob]

THX

[hostmyxxx]

NP Good Luck!!!

[Umbalabob]

For those of you that have maybe the same problem, start to annoy them after 1 month replying a few times on their automatical ticket and they help you. Just got back the account :-)

[hostmyxxx]

Good Job!! Congrats!

[DigitalTheory]

I bought a domain and the twitter account was taken, but not currently being used so I emailed them and a few days later it was mine, didn't have to send them any documents or anything. I have never really had issues getting things taken care of on twitter.

[Umbalabob]

Then you had a lot of luck, we are not the only company with that problem... But good that you have your account and we too :-)
So let´s make some social media money

[revisionlegal]

Twitter is the worst for these types of claims. The best way to protect yourself is to get a registered trademark, as Twitter does not recognize common law trademark rights. Instead, you have to submit an "impersonation claim," which is a joke. I've brought this to the attention of their legal department, but it appears that they don't plan to do anything about, which subjects them to the potential for secondary liability claims, such as vicarious liability and contributory trademark infringement.

[DomainDad]

Our company name was taken by someome on twitter. We filled out there form and got our name within 30days. Of course we sent over proof.