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Originally Posted by will76
I wouldn't really call that situation "support". I think of support as stuff like "where's my check." "i lost my password" etc... your situation is something entirely different.
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Well, what you described I really call administrative. A receptionist can do that. My situation requires someone actually read my email, consider the proposal and reply. After 4 or 5 emails, its obvious they either are not interested in my traffic or simply lack the staff to handle it. No worries, I've found a home for it.
WG