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Old 06-21-2014, 09:52 AM  
InfoGuy
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Join Date: Apr 2010
Location: Los Angeles
Posts: 3,051
Quote:
Originally Posted by BlackCrayon View Post
well i've lost 2 domains to moniker now. despite renewing them they went into redemption anyways. i have another one i paid to renew that is not showing as renewed in whois as well, no replies to tickets and i refuse to spend hours on the phone for nothing to happen.
Wow, that's fucked up.

Did your renewal jobs complete with charges to your cc?
Was there a grace period after expiration? How many days?
Was it listed for sale at SnapNames before going into Redemption?

Until the domains actually drop, you haven't lost them yet. You should get ahold of Bonnie Wittenburg at Moniker and force Moniker to eat the Redemption fees since it is clearly their mistake.
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