03-13-2014, 02:54 PM
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¯\_(ツ)_/¯
Industry Role:
Join Date: Aug 2004
Posts: 11,475
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ok ... so fact is that i did absolutelly nothing, never touched that domain from beginning, all is still set to their standart park page/forward/hosting ns settings, now just got by some way to that domains and see what the hell is going on there! ... so, here are responses so far from the super team ...
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Dear Radim Cillik,
Thank you for contacting Online Support. We received your inquiry, but we regret to say the issue is unclear. Is it the renewal notification in advance of expiration?
We send out notices at 90, 60, 30, 15, and 5 days prior to the renewal date to ensure that customers are aware of upcoming renewal charges. These notices include information on how to cancel the domain name to avoid the charge.
If you no longer wish to receive notices you can manage these in your account settings.
Please let us know if we can help you in any other way.
Sincerely,
*** english name censored ***
Concierge
24/7/365 Support
480-505-8877
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Quote:
Dear Radim Cillik,
Thank you for contacting Online Support. I understand that you domain *****.com is going to expire on 04/17/2014 and is not redirected to correct website. Upon review of your account, I see that you have parked IP address is updated on the zonefile. In this issue, I request you to follow the below steps to update the A records (IP address) as 50.63.202.1 (Forwarding IP address).
To Edit an @ A (Host) Record:
Log in to your Account Manager.
Click the Products tab under your name.
Click the Launch button on the DOMAINS bar. This will open your Domain Manager.
From the DNS pull down menu, select DNS Manager, and then click Edit Zone for the domain name you want to update.
In the A (Host) section, click the A record you want to edit.
Edit any of the following fields:
Host ? @ Leave as default
Points to ? Enter the IP address your domain name uses for this host record.
TTL ? Leave as default
Click Save Zone File, and then click OK.
Changes to the settings of a domain take an average of 48 hours to become effective because of the number of networks involved, and because these networks are controlled by several different agencies. Additionally, it may take up to 48 hours for the old DNS information to expire and be removed from any servers that have stored (cached) information about your domain.
This applies to all domains with any Registrar, not just Us. Please allow for this update when planning web sites or configuring the DNS of a domain. Please contact us 48 hours from the requested change if the problem has not resolved itself and we will be happy to investigate the issue further.
As I value your feedback regarding my service, please take a moment to complete the short survey linked at the bottom of this email.
Regards,
*** indian name censored ***
Online Support Team
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Quote:
Dear Radim,
Thank you for responding. As per your concern, I understand that, the website ******.com is showing the parking page of GoDaddy. Upon reviewing your account, I see that, the domain name ******.com IP address is 184.168.221.47 which is the IP address of the GoDaddy parking page. This is the reason why the website is showing you the parking page. So, I request you to change the IP address to 50.63.202.1 and this is the forwarding IP address. And the issue will be resolved within 48 hours once you change the IP address.
To Access the Zone File Editor
Log in to your Account Manager.
Next to Domains, click Launch.
Do one of the following:
From the DNS menu, select DNS Manager, and then click Edit Zone for the domain name you want to update.
Click the domain name you want to update, and, in the DNS Manager section, click Launch.
To Edit an A Record
Go to the Zone File Editor for the domain name you want to update.
In the A (Host) section, click the A record you want to edit.
Edit any of the following fields:
Host ? Enter the host name the A record links to. Type @ to map the record directly to your domain name, including the www.
Points to ? Enter the IP address your domain name uses for this host record-Enter 50.63.202.1.
TTL ? Select how long the server should cache the information.
Click Save Zone File, and then click OK.
Any DNS changes you make can take up to 48 hours to reflect on the Internet. We apologize for the inconvenience caused to you.
As I value your feedback regarding my service, please take a moment to complete the short survey linked at the bottom of this email.
Regards,
*** indian name censored ***
Online Support Team
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... ... ...  ... i am seriously lost ... i do not want to laugh ... it is more like sad ...  |
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