Epoch :: Regarding Zango

**Shap** · 10-10-2007, 09:38 AM

Originally posted by Rand

We would like to address the recent board posts about web traffic being improperly redirected. According to the posts, people are concerned that when a user clicks on a sign up page, a software program may cause a full-screen page for a different site to appear over the top of the intended sign up page. Once we saw these discussions, we immediately contacted Zango. Zango has assured us that it is investigating the situation and that it intends to get to the bottom of it.

Zango also told us that it has taken all appropriate steps to ensure that pop-up ads will not appear over Epoch and its affiliated websites. Furthermore, Zango has informed us that they have already disabled an advertiser that was the subject of board posts.

Epoch is committed to protecting the business of its customers. We are going to pursue all available legal remedies against anyone involved in any practice that improperly redirects web purchases intended for Epoch clients to other unintended sites. If you have any information about this matter, please contact us immediately.

-The Team at Epoch

Very glad to hear that.

**modF** · 10-10-2007, 09:40 AM

Nice to see you reaching out to them and taking care of your clients.

**Brad Mitchell** · 10-10-2007, 09:40 AM

Great follow through Rand

Brad

**gleem** · 10-10-2007, 09:40 AM

When will you just realize Zango is stalling you guys, they are doing it, and they make good money doing it, so the longer they get away with it, the happier they are, so they will keep stalling you and come up with ways to hide their shady practice better!

OY · 10-10-2007, 09:41 AM

Now this is pretty good!

I am sure our industry will welcome this statement and continued pursuit to dismantle such practices.

**Tom_PM** · 10-10-2007, 09:55 AM

Bump for actual business related post!

**Bomber8888** · 10-10-2007, 10:09 AM

Great to hear Rand!

**macker** · 10-10-2007, 11:24 AM

Great news

**After Shock Media** · 10-10-2007, 11:26 AM

An advertiser?

Hmmm that would cost a lot of cash if it was AN advertiser. Any info on who this person or company would be?

**will76** · 10-10-2007, 11:29 AM

I hope you guys have been in contact with ccbill as they have had extensive "talks" with zango about this.

This isn't some "issue" that zango needs to look into, it is how their program works. Unless they add your url to their exclusion list this will happen again. Did they say if your url has been added? They claim to have placed ccbill's url on the list.

I wouldn't trust anything those fuckers say. If they tell you they "are looking into it" they just telling something hoping you will go away. Unless you put extreme legal pressure on them, this problem is not going to be resolved for your company.

Also, keep this in mind. What about your clients that use your service. Just because they "claim" to not allow people to target your signup page, they still continue to allow people to target your client's sites. All they do is hijack the traffic further upsetream. It diutes the value of the traffic and they sell it for less and make less but they still take it from you and your clients. You still lose transactions so you make less money and your client still gets screwed.

**lazycash** · 10-10-2007, 11:39 AM

Originally posted by After Shock Media

An advertiser?

Hmmm that would cost a lot of cash if it was AN advertiser. Any info on who this person or company would be?

No it wouldn't, anyone can sign up and bid on a cost per click basis to target certain urls that zango infected users go to.

**sltr** · 10-10-2007, 11:40 AM

thanks for that update.

i've been wondering has anyone heard from actual customers that they thought they were signing up for a particular site but instead got another?

seems like many surfers would of complained by now about not getting access to the proper site.

any word on that side?

**After Shock Media** · 10-10-2007, 11:42 AM

Originally posted by lazycash

No it wouldn't, anyone can sign up and bid on a cost per click basis to target certain urls that zango infected users go to.

Sometimes people skim, hell I do it.

"Furthermore, Zango has informed us that they have already disabled an advertiser that was the subject of board posts."

**Rand** · 10-10-2007, 11:46 AM

Originally posted by will76

Did they say if your url has been added?

Did you miss this part?

"Zango also told us that it has taken all appropriate steps to ensure that pop-up ads will not appear over Epoch and its affiliated websites."

Epoch :: Regarding Zango

Epoch :: Regarding Zango

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