Quote:
Originally Posted by Jace
I am going to post in here again say
um...24 hours! hahahahaha
JESUS!
if it took my host 24 hours to complete a ticket I would wonder what happened...my approx ticket close time for my dedicated is 16 minutes....VERY rarely it goes over 1 hour to complete a ticket
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i said the whole problem was solved within 24 hours. that was after monitoring to find out what the whole problem was. there was never a ticket put by me because i went straight to live support and got the problem worked on immediately
but either way this thread shows how good they are in that so many people have had such good experiences and getting a response immediately with live support is faster than 16 minutes chief