Ok, first of all - it's indeed no miracle to solve an issue within 24 hours, this should be mandatory for any somewhat quality host. But I do agree, Webair is a great one - I have all my sites hosted with them aswell and I'm pretty satisfied (except some MySQL issues which have been solved now). Thumbs up for Webair (and I was on DreamHost myself before, Webair works MUCH better for me).
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Originally Posted by OG LennyT
quit being a cheap fuck and go dedicated.. you'll have better luck
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Goddamn it, I'm so tired of posts like this. Thanks for calling me a cheap fuck, because yes - I'm on virtual too! And now heads up, something totally new for all those "go dedicated" shouters: Believe it or not, there aren't experienced fulltime pro webmasters in this business only. Many people do this part time, or are maybe just starting up with their first sites, who maybe earn like $250-500 a month, or even less. Now you tell me they should invest $200+ on a dedicated server, although this will completely blow up their budget? Very funny. If I'm big enough one day to move to dedicated, I will. But for now, with not that much revenue and a transfer volume of 10-30GB a month, why the hell should I move to dedicated?
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Originally Posted by Walrus
It's a shame they cancelled their Live Help for Virtual Account Holders. Do other hosting companies do the same thing?
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Nope, that's wrong! Only the very cheapest plan "Webair Starter" ($9.95 monthly) has ticket support only. Invest just a bit more, and with "Webair Basic" ($19,95 a month) you get full live support access. I'm on this plan, and it's well worth the extra money!