Failed rebills - why?

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  • baycouples
    Confirmed User
    • Mar 2004
    • 1341
    #1

    Failed rebills - why?

    Does anybody else have a high rate of rebill customers whose rebills don't go through? If so - why does it happen? All I get from my bank is that "their" bank declined the transaction. But most of those customers have been billed before and their credit card expiration date is way in the future. Any ideas?

    FYI: I'm using VeriSign and I have my own merchant account.
    Tags: None
    • sfera
      Confirmed User
      • Aug 2005
      • 8597
      #2
      probly they put a stop payment on their card from the merchant would be my guess

        Comment

        • Dynamix
          G F Y not
          • Jan 2004
          • 2910
          #3
          Perhaps your users are compulsive shoppers and they've hit their credit limit ;)

          TGPFactory Full TGP Design & Installation Services
          ICQ 250 142 484 · AIM TGPDynamix · Email: patrick (at) tgpfactory (dot) com
          See who I am at AdultWhosWho.com!

            Comment

            • baycouples
              Confirmed User
              • Mar 2004
              • 1341
              #4
              No, neither one of those two make sense. Half of my rebills dont' go through on daily basis. So, I think it could be a technical issue.

              Alex

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