Is ClickAdu legit?

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  • dormlowlife
    Confirmed User
    • Aug 2015
    • 17

    #1

    Is ClickAdu legit?

    I signed up on 18th May 2016 as a publisher on ClickAdu.
    Added my site, it was accepted/reviewed the very same day.
    I added their pop-under snippet to my site, started generating some revenue. $150+ (from 18th - 25th May). Everything was working fine, until today. When I try to log into my ClickAdu account, it says invalid username or password. I've tried resetting my password several times but I don't receive any email with reset link, tried contacting them via contact form on their site, no response. Last email I received from them is the one about site approval. Do they just disable accounts without any reason?. The popups are still working though, should I remove their snippet from my site?
  • j3rkules
    VIP
    • Jul 2013
    • 22101

    #2
    No... if your traffic is legit and clean, no need to worry. Read more about them in this thread. Did you try to contact this e-mail adress [email protected].

    Comment

    • dormlowlife
      Confirmed User
      • Aug 2015
      • 17

      #3
      Originally posted by jerkules
      No... if your traffic is legit and clean, no need to worry. Read more about them in URL. Did you try to contact this e-mail adress [email protected].
      From 18th to 25th, May 2016:
      Source:
      65% of my traffic is direct, 25% organic, 09% referral, 01% social
      Device:
      49.33% desktop, 39.80% mobile, 10.87% tablet

      I used the form available on clickadu.com/contact.html. I'll send them an email on their support address too.

      Comment

      • RachelBlackG
        Elysium
        • Feb 2011
        • 1037

        #4
        sergei.r (at) clickadu.com

        Comment

        • pornuploader
          Confirmed User
          • Jan 2015
          • 486

          #5
          Originally posted by dormlowlife
          I signed up on 18th May 2016 as a publisher on ClickAdu.
          Added my site, it was accepted/reviewed the very same day.
          I added their pop-under snippet to my site, started generating some revenue. $150+ (from 18th - 25th May). Everything was working fine, until today. When I try to log into my ClickAdu account, it says invalid username or password. I've tried resetting my password several times but I don't receive any email with reset link, tried contacting them via contact form on their site, no response. Last email I received from them is the one about site approval. Do they just disable accounts without any reason?. The popups are still working though, should I remove their snippet from my site?
          how many daily traffic do you have?

          Comment

          • dormlowlife
            Confirmed User
            • Aug 2015
            • 17

            #6
            It seems like it took care of itself. I am now able to log into my account. Didn't receive any reset password email or support response though.

            Comment

            • wouter112
              Confirmed User
              • Sep 2012
              • 428

              #7
              We do business with them for quite some time and based on those experiences, I would say it's a trusted company!

              Cheers

              Comment

              • dormlowlife
                Confirmed User
                • Aug 2015
                • 17

                #8
                I opened up a ticket via support section in control panel and also emailed sergei.r, both said that since June 04 wasn't a weekday you will be receiving your payment on the following weekday (Monday June 06). Its Tuesday now and I still haven't received any payment.

                Comment

                • dormlowlife
                  Confirmed User
                  • Aug 2015
                  • 17

                  #9
                  Any other way to contact them? Support isn't replying.

                  Comment

                  • RachelBlackG
                    Elysium
                    • Feb 2011
                    • 1037

                    #10
                    Sergei always replied on my emails, so I guess that is the way.

                    Comment

                    • dormlowlife
                      Confirmed User
                      • Aug 2015
                      • 17

                      #11
                      They issued payment after my constant nagging. They're still holding $120 of my earnings though.

                      Comment

                      • RachelBlackG
                        Elysium
                        • Feb 2011
                        • 1037

                        #12
                        It doesn't seem trustworthy.

                        Comment

                        • dormlowlife
                          Confirmed User
                          • Aug 2015
                          • 17

                          #13
                          Update: they did pay my remaining earnings in the next payment batch.

                          Comment

                          • RachelBlackG
                            Elysium
                            • Feb 2011
                            • 1037

                            #14
                            good, I am close to second payment so fingers crossed

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