How fucking dumb can IBill be?

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  • andi_germany
    Confirmed User
    • Oct 2002
    • 768

    #1

    How fucking dumb can IBill be?

    Just when I was thinking IBill is so fucked up as it can be they start to amaze me once again.

    Here a quick recap of my IBill history:

    -Using it since 1997
    -Never had a problem until Visa shit happened
    -I paid the 750 bucks and was approved due to my US based address
    -December 15 payment was not paid while customers still were rebilled
    -My account was frozen by them without any notice about the reasons
    -They still rebill my customers until I cancel all rebills January 30 2003
    - They still owe me US$ 8560 in payments and abpout 2000 in Holdbacks
    - In March I get a nice IBill email about exiting new opportunities and I reply to them 'Go fuck yourself you fraudulent dipshits and never send me an email again'

    Now today I get this:


    --- email starts here

    Dear *edited*;

    Since November 15, 2002, you have been processing via iBill Europe, our
    subsidiary for all sponsored merchants in the EU region. Although, we have been
    working diligently with the card associations to establish an IPSP relationship
    with a financial institution in your region, this effort has been unsuccessful.
    If you are uncertain about which processing region you are located in, please
    consult the list of approved processing countries at the bottom of this letter.
    As you know, the card associations play a significant role in developing our
    business model, as well as whom we can service. iBill Europe holds itself and
    its clients to the highest standards regarding payment processing. Our position
    within the industry is to be compliant with all card associations and FTC
    regulations. Therefore, effective May 22, 2003, iBill Europe will only offer
    Visa credit card payment services to those merchants based in the European
    Region.
    We are truly sorry that iBill Europe will no longer be able to accommodate your
    VISA processing needs. We will continue to process MasterCard, Web900 and
    Checks for you.
    For more information, please contact me 954-363-4641.

    European and USA Card Association Approved Processing Countries
    Andorra
    Iceland
    Spain
    Austria
    Ireland
    Sweden
    Belgium
    Israel

    Switzerland
    Cypress
    Italy

    Turkey
    Denmark
    Liechtenstein
    Holy See (Vatican City State)
    Faeroe Islands
    Luxembourg
    Svalbard & Jan Mayen Islands
    Finland Malta
    United Kingdom
    France Monaco
    United States of America
    Germany
    Netherlands
    Gilbraltar
    Norway
    Greece
    Portugal
    Greenland
    San Marino

    Again, if your business is not based in one of the approved processing
    countries listed above, you will need to find an alternative processing
    solution for VISA.
    Please call me to discuss this. Thanks.

    Sincerely,

    *edited*
    Client Account Manager
    Cam Department
    Intercept Payment Solutions


    --- end email


    I never even applied to IBill Europe . Good god if IBill can't even get their documentation about customers right how can anyone trust them to handle money?


    And of course I cannot end this post without:

    <font size=6>FUCK IBILL</font>
    SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.
  • KidCock
    So Fucking Banned
    • May 2003
    • 788

    #2
    We used to process few hundred thousand a month through them. Same problems, got same email. Good thing we launched our own processing though and only have them as a backup

    Comment

    • cashalot
      Confirmed User
      • Feb 2003
      • 132

      #3
      We just dropped them and went w/ ccbill. Much better!!!

      $40.00 Per Sign Up, 60% Recurring, and 10% Webmaster Referral.
      Earn reward points for each sign up!!

      Comment

      • m0rph3us
        Confirmed User
        • Mar 2001
        • 2033

        #4
        sorry but how is this new? Some people tried to 'cheat' visa's new cross border regulation by not really being in EU and processing via VISA EU?
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        Comment

        • MrMonkeyFingers
          Confirmed User
          • Feb 2003
          • 473

          #5
          ibill never ceases to amaze me with how bad their practices are...

          Greg Trooper
          [email protected]
          ICQ#132173082
          I'm from the 4th Kingdom, the Kingdom of Plastics!

          Comment

          • greentea
            Confirmed User
            • Mar 2002
            • 6580

            #6
            Get your own merchant account.
            blunts

            Comment

            • The Click
              Confirmed User
              • Apr 2003
              • 1685

              #7
              another reason to see my SIG


              ICQ: 31-30-30

              Comment

              • andi_germany
                Confirmed User
                • Oct 2002
                • 768

                #8
                Originally posted by m0rph3us
                sorry but how is this new? Some people tried to 'cheat' visa's new cross border regulation by not really being in EU and processing via VISA EU?

                The news is that I never was with IBill EU. I was with IBill US approved and also charged the 750 bucks.

                but you are right. Cannot be called news that IBill does not have the shit together. Everyone knows that already.
                SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

                Comment

                • andi_germany
                  Confirmed User
                  • Oct 2002
                  • 768

                  #9
                  Originally posted by The Click
                  another reason to see my SIG
                  I am perfectly fine with CCBill but thanks
                  SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

                  Comment

                  • iBill_Service
                    Registered User
                    • Jan 2003
                    • 15

                    #10
                    andi_germany,

                    Please contact us at [email protected] or call 1-800-764-4266 and ask to speak with a supervisor. We will then investigate why you were sent that email in error.

                    Comment

                    • Corleone
                      C.R.E.A.M
                      • Apr 2003
                      • 15262

                      #11
                      hmm bad times for ibill.. seemes that they're loosing alot of clients now ... better don't fuck with serious webmasters ;)

                      Comment

                      • evildick

                        #12
                        Originally posted by iBill_Service
                        andi_germany,

                        Please contact us at [email protected] or call 1-800-764-4266 and ask to speak with a supervisor. We will then investigate why you were sent that email in error.
                        I'm guessing he probably wants to know about the money he is owed as well.

                        Comment

                        • magicmike
                          Confirmed User
                          • Feb 2003
                          • 2384

                          #13
                          Originally posted by evildick


                          I'm guessing he probably wants to know about the money he is owed as well.

                          Prob...

                          Unless ibill is he favorite charity...

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                          Comment

                          • media
                            Confirmed Moneymaker
                            • Apr 2002
                            • 9853

                            #14
                            Originally posted by The Click
                            another reason to see my SIG
                            Them are lensmans favorite ban words...

                            Keep that up =)

                            Media
                            I'm here for the violence!

                            Comment

                            • andi_germany
                              Confirmed User
                              • Oct 2002
                              • 768

                              #15
                              Originally posted by iBill_Service
                              andi_germany,

                              Please contact us at [email protected] or call 1-800-764-4266 and ask to speak with a supervisor. We will then investigate why you were sent that email in error.

                              Now just give me any reason to do this? I canceled all the billing with IBill. The only business I have with you is preparing a law suit to recover my funds. Do you really think I care who sent me what email for whatever reason?



                              Originally posted by evildick


                              I'm guessing he probably wants to know about the money he is owed as well.


                              You got that right ;)
                              SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

                              Comment

                              • gruffy
                                So Fucking Banned
                                • Feb 2003
                                • 776

                                #16
                                Originally posted by andi_germany
                                Just when I was thinking IBill is so fucked up as it can be they start to amaze me once again.

                                There really is no upper limit as to how badly they are going to try to fuck their customers over. This is only the start comrade.

                                Comment

                                • Trolleater
                                  Confirmed User
                                  • Jun 2002
                                  • 1441

                                  #17
                                  fuck them is right. I don't even want to start with all the bullshit I dealt with.

                                  Comment

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