Let Me Tell You How Much Apple Rocks (iPhone 4s story):

[bronco67]

Here's my great iPhone story.

My father in law called me asking why his iPhone won't turn on. I said, "I don't know. Maybe the battery is dead."

[Donny]

should have purchased a htc and the screen would not have broken

Undoubtedly. Because she wouldn't want to use it. What isn't used won't be broken.

I have an iPad. I bought her an android tab. She doesn't use it. She always wants to use my iPad instead. Apple just makes a better product that's more fun to use than the competition.

[Donny]

And on a side note, you're a fucking nutter.
Who lets you homeschool, isn't there a test to see who's suitable.

You're making assumptions. I happen to also have a concealed carry permit, which required a background check and one-on-one interview with the sheriff. I also went to a psychiatrist for months - my choice because I wanted to get a better perspective on some things that were going on in life at the time. The doc says I'm perfectly normal and totally thinks I'm doing a great job with my cousins (turned their grades around from straight Fs to straight As).

Also: see sig.

[Donny]

Home schooled by Donny?

So are you teaching her that science is all wrong, carbon dating doesn't work and it's better to go by a book of stories?

More assumptions. I'm a firm believer in evolution. I'm also a firm believer in letting teens make their own choices about religion. The 16 year old goes to church. The 14 year old wants no part of it. I don't make her go.

[Donny]

people that trust big brother with all their data like that are morons

Sure, if you've got something to hide I can see how it would be a bad idea.

[tony286]

I think its how it falls and if you got a case or not. My wife has the iphone 3gs and dropped it a bunch of times never broke. I dropped my samsung in parking lots to bedrooms and it was fine. My friend was meeting me the phone dropped out of his car while he was getting out not that far and it shattered.

[Donny]

I think its how it falls and if you got a case or not. My wife has the iphone 3gs and dropped it a bunch of times never broke. I dropped my samsung in parking lots to bedrooms and it was fine. My friend was meeting me the phone dropped out of his car while he was getting out not that far and it shattered.

Agreed. This isn't the first time she's dropped it. She's dropped it dozens of times. The only protection is the Mophie case she has it in, which isn't on it for protection but rather to extend the battery so it lasts all day. This time it shattered. Maybe all the other drops had weakened it. Who knows.

[Tom_PM]

Thats what extended warranties are for, after all. I know it's called "insurance" because people think only a sucker would buy an extended warranty, but it's the same thing. They call it Apple Care Protection or something, right?

I know someone who just got 2 brand new iphone 3gs. One has a defective microphone and she had to spend 4 HOURS on the phone bitching at one person after another before they agreed to replace it.. They first insisted she had to buy a new one at full price (hers came with a plan from att for 99 cents), but she kept complaining as she should have. Finally they made her drive it to a UPS store and ship it back, rather than send her one overnight with a prepaid return tag for the defective one..

So you know, it's like life. There's good, and there's bad.

In any case, when you open up a new item and it's broken, it's defective and should be replaced without so much baloney. 4 HOURS of complaining..

[Donny]

Thats what extended warranties are for, after all. I know it's called "insurance" because people think only a sucker would buy an extended warranty, but it's the same thing. They call it Apple Care Protection or something, right?

I know someone who just got 2 brand new iphone 3gs. One has a defective microphone and she had to spend 4 HOURS on the phone bitching at one person after another before they agreed to replace it.. They first insisted she had to buy a new one at full price (hers came with a plan from att for 99 cents), but she kept complaining as she should have. Finally they made her drive it to a UPS store and ship it back, rather than send her one overnight with a prepaid return tag for the defective one..

So you know, it's like life. There's good, and there's bad.

In any case, when you open up a new item and it's broken, it's defective and should be replaced without so much baloney. 4 HOURS of complaining..

Did she do that 4 hours of complaining with Apple or AT&T? I ask because I first contacted AT&T and they started giving me the run around so I hung up and called Apple. I could tell AT&T would be a complete waste of time.

[Tom_PM]

Well Donny I'm not 100% sure on that. I think the first call she made was to apple to see if this was an error in how she was trying to use the phone. They sent her to a local att store saying they should replace it for free on the spot since she had just gotten it from them.

She told me the att clerk literally chuckled and said ma'am there is no way that either apple or att will replace this free of charge if it's broken. That was based on his experience trying it he said. She explained the entire situation to no avail and she came home livid and began her phone crusade to get the defective product replaced.

Att should have had the capability to exchange it on the spot. Apple should also have had the ability to mitigate it, which it finally did 4 hours later after the call being escalated several times and them all looking into her records. Still they should not have made her drive it to a store to ship it, they should have sent an overnight replacement with a pre paid call tag to send the old one back.. All this lady did was open a box and try to use the product for petes sake. The one she got for her son works fine. Same model, shipped in same box etc. There was never a single question that it was actually defective.

[TheLegacy]

That's probably because it was still under warranty. Once you are past that then you have to pay up to 700$ just for a replacement. I have 3 myself in the family - one cracked - no replacement because it ran past it's warranty. So waiting to renew contract to get a new one.

[Sly]

I am now on my third 4S. I went through the first two in the first four weeks. Not because of anything I did, but because they were faulty. My very first Apple experience. Two out of three products, completely faulty.

Verizon took care of me, each time doing next day phone delivery, which was fantastic. I'm sure Apple would have done the same thing, but my very first Apple experience was not exactly awesome.

[NaughtyRob]

Yes, they do it right.

[O MARINA]

people that trust big brother with all their data like that are morons

What phone do you use?

[Just Alex]

My 14 year old cousin has lived with me for the last 2 years. I homeschool her and her sister. In November I got her a new iPhone 4s. Normally, I wouldn't buy insurance on it, but because of her age I figured it might be a good idea.

That was a good call. Yesterday she dropped it when picking up her towel by the pool. When it hit the concrete, this was the result:


She was in tears. I called Apple and made arrangements to pick up a new phone. It was late, so I schedule an appointment for today. Everything went flawlessly. We were in and out of the Apple store at Arden Mall in Sacramento in about 15 minutes.

Not only did she get a brand new phone, but because we had her all synced up with iCloud, it's like she never lost her other one. What I mean is this: every app is in it's place, down to the way she had it organized. Every text message is still there. Every photo. Every song. Every setting was just as she had it. Her internet explorer (safari) opened back up to every page she had open on the old phone. Her wall paper is the way she had it. Everything. All of it was synced and put in place without plugging into a computer... a wifi connection was the only requirement.

Apple doth rocketh.

I dropped my HTC at least 10 times and it never cracked.