Those of you who had to send in information to SKNANB
 

I had to send in the extra identification and did so on Friday. I was just wondering if any of you who had to do the same got your card turned back on and if so, how long did it take?

I sent mine in on the 1st of September and am still waiting for a response.

I wouldn't expect anything under two weeks with the workload they must be having.

?? Nobody knew SKNANB had taken over the funds sept 1st? I think we are talking about two different things.

Sorry, I meant to say October 1st.

last monday i sent all documents and still not reviewed..

Sent mine on Monday last week. No reply.

I sent last week, waiting for answer

I sent mine last Wednesday, no reply yet..

I sent mine on last Tuesday. Was sent a reply on Friday that they would have them reviewed this week

Sent docs in last week.

Just got an email saying they can't match my name to the card.

Fucking assholes, called the bank and the girl who answered had no problem finding me on the system - correct number - correct name. I asked to speak to the verification dept and was told they have no one available to talk?? - how else should one sort this problem out then? send more emails and wait weeks for a reply?

Does anyone even know as yet why the bank cut epassporte off?
You would have thought they would have put something in place to take care of the obviously impending wave of cardholders that want their own fucking money back in a timely manner.

They seem almost put out that you call and enquire about your own money they have taken hostage. I hope some fucker sues them for damages or gets their ability to work with visa closed down in the future (after or if we ever get our cash back). I can only imagine the stress for people that kept large sums on the card.

I'm only seeing 1 or 2 people saying they have access to their cash after all of this time. I'm not a big earner so only have a couple of k locked in there. But still i want it back since i earned it.

Thank god I took all my wallet money out of that shithole in time.

I just called the bank again and they said they are working on a first come, first served basis. This week we should have an update.

[QUOTE=longdongsilver;17621843]Sent docs in last week.

Just got an email saying they can't match my name to the card.QUOTE]

Geez i would be pissed!!! Tomorrow is day 10 for me since i sent in the docs. No news yet...

They told me the same thing , its BS! they seem to be dealing with amounts under 10k still .

I sent docs through e-mail 7 days ago and yesterday I got an e-mail from them informing that I had to sent docs againt to another @sknanb.com e-mail acount.

Amazing, 7 days lost. I must start again.

That is the most fucked up thing i ever heard. They could not just have forwarded the docs themselves? so it's 7 days to tell you that? That is even more annoying than what happened to me.

If after another week we don't have access to our funds we all need to start calling visa and getting them to put pressure on these dumb cunts at sknanb. I know it's always a bit strange getting used to people with different cultures, but these fools are trying my patience. Everytime i speak to them or view their website i really doubt we will get our funds. How visa deals with this kind of bank is beyond me.

No reply at all from them.

Time to Lawyer up? Maybe getting a local lawyer to make demands and get in their face ...

I sent all my documents on the 7th of October and was able to access my card 5 days ago after they approved all the extra identification I had to provide. I had over 6k on my card. Hope you guys get your money.

Sent my docs on the 11th October, heard nothing so far...

I got an email this monday saying they're working on it.

My amount is under 10k.

When i call them and ask why they dont reply my email after 4 days , they (she) screams on me and tell me they got thousands of email.

I told I am very sorry that i ask to get my money after 2 months of waiting.

Sent my docs in last Wednesday, haven't heard back. I'm not worried tho, I think they will make good to everyone, just have a little patience.

what i meant by that is that the bank claims they are reviewing documents in the order they were received , yet people with under 10 k who sent the docs much later than i did(i have over 10k) for example, got a reply already and card activated.
so my guess is they are gonna deal with wires later...

Sent mine on Monday last week 11/10/2010.

Thank you for your email.

We will review the documentation and respond to you during this week. Please do not continue to send in emails as this may delay the process.

Thank you for your patience.

Cardholder Services

Nothing Yet...

SKNANB stated in the due diligence form that accounts with over 10k need extra verification. Maybe they are still figuring out what that extra verification will be... I actually hope they won't ask for it and just offer a wire right away. Though it does not seem like it.

Exactly my point - the people at this bank are nothing like the people you would speak to at a bank in any developed nation. They just start shouting and becoming pissed off that you have dared to call and ask anything.

Even when i explained i had called because they were now saying that they could not match my name to the card number there was no change in her tone. Just said that there was nobody available to speak to me about it at this moment since they are very busy with all the hassle we've caused by using their services. If i hadn't heard anything after another week then i should call back then... WTF?

im still waiting :S

Haha, I know the lady you were talking about. She was so cheerful the first time I called but now she's a bit half dead. Must be stressful working there, they are dealing with a shit load of stuff ATM.

I sent verification docs in the 8th

One week later I received confirmation that my account was unblocked. That was a Friday. I had to wait 24 hours to use the card and the next day it did not work. I called Monday and they told me my account settings were off and that they just fixed it and to wait another 24 hours.

Today I finally got my 1st $300. I'll be happy when it is all in my hands.

did you guys got a confirmation reply that they received the docs? I sent them Monday but havent received a reply

email address to send SKNANB docs?
 

vcsupport at sknanb.com ?
Just want to be sure as they havent confirmed its reception yet

nicee to see that :thumbsup

Yeah, I got this:

"Thank you for your email.

We will review the documentation and respond to you during this week. Please do not continue to send in emails as this may delay the process.

Thank you for your patience.

Cardholder Services"

That's correct.

I sent in my docs on Oct 11th, and got confirmation that they received them. I called yesterday, and was told to expect a wire transfer from SKNANB to my bank account by the end of next week.

I had close to $4k. When they finally replied me, it was already 26th and I had only 5 more days before my card expires. It'll take 13 days to get all my funds back. I called them and complained that they are making it difficult for us. The rep giggled and said "If it wasn't for us, you'd lose all your funds" Damn her, she was right but I still HATE her attitude.

My alternative after my card expires is to use the virtual visa, but I can only use it in november so that it extends until december. If I use it in october, it'll expire the same as my physical card.

I am thinking of using the virtual visa with my paypal and withdraw it there, can anyone confirm that works? Will it still be limited by $320 if I withdraw using paypal?

sent mine on the 12 got the "its back on after 24 hours" message today. I am grining ear to ear. 5k in the account

any news today ? still waiting for the email they said they would send out with wire info ...

if u have a payoneer account use the load function and enter ur epassporte virtual card details
u can load 1000$ per time (~35$ fee). make 4 loads and that's it

you will have all ur money in about 1 week (that's the time loads takes)

i did it without any problems

oh, payoneer limits are 2500$ / day .. so u will be able to take all ur $ out in 2 days

i virtually repped you for this fine idea! :thumbsup :pimp

any news? anyone that have 10k+ and get wire info??

SKNANB has determined, after consultation with all relevant parties, including a significant number of cardholders, that, generally, the best and most efficient way to return funds to those relatively few cardholders with balances over $7,500 (vs. the originally considered $10,000) is through a Bank Draft or Wire Transfer. Up until now, most cardholders in this bracket will have only received the initial receipt confirmation email in response to documentation provided. In the next few days, cardholders will receive an email with the additional documentation required in order to facilitate either the Bank Draft or Wire Transfer.

https://www.sknanb.com/message.htm

and yes, i got my $. sent the documents and wait

it takes ~12 days

I wait from 9.october :mad: