"all VISA cardholders should get e-mails today or tomorrow morning"
 

just gave them a call
in 10 seconds operator was online:warning:warning
after short verification I was told that my card needs to be verified again and all of the cardholders like me will defenatelly get e-mails today or TOMORROW MORNING....tomorrow is a business day for sknab or it's a "regular bull shit for annoying customer"?

balance 3.9k

i just called inquiring about the due diligence docs i sent, they told me they are working tomorrow too..

does this include people whos cards have just expired?

I just called, also in 10 seconds I got an answer. Guy spoke very good english too, i'm told people have had mixed results in terms of english language skills on that phone line.

So everyone with more than 2k has to be verified AGAIN?? I already did this with epassporte 2x.

So the people that have actually spoken to the bank - what exactly have they said?? just that we will all get emails tomorrow?

Is that all they said?

Did you ask why we have to be verified again?

Also it is obviously just for over 2k right? since my accounts with smaller amounts are working just fine.

bank and Epassporte are 2 different things...nobody ever passed verification in BANK
do you really think bank has information about any of us? I'm not so sure...

BTW, just received an e-mail from SKNAB - request for papers

I send form and documents

have 10k+ on VV

lucky you, atleast you can go ahead to the next step. still waiting for their email and form. sent 2 email 2 days ago. called 2 times.. should have recieved the mail from them yesterday. nothing.

I have way less than 2k, my card doesn't work, and I am still waiting on a reply from them.

yeah nothing here either, mailed them a few times, called a few times.

I think a call to visa to complain that they are holding our funds and not laying on any staff/effort to deal with the verification issue after 1 month could speed these fucking tards up.

I mean they have suspended peoples funds for over 1 month now, money people need for bills etc and they are not seemingly making extra effort to sort this out. They should have atleast asked epassporte for the verified account details. I mean why were epassporte making us verify years back if not to pass details onto the bank and thus to tell visa we have been verified? seems like a complete clusterfuck.

I just got a response from their email support. They said they received my documents for review and ill hear something this week, I tried to over verify and give statements of my checking account i had with epassporte for ach to see if I can get a wire or my card turned back on

got an email from them some minutes ago. the "due diligence" one.. ah well. lets fill out this stuff then.

i hope so..i sent my fax in thursday night with everything and they emailed me and said they got it and have to review it and i would get an email from them in then ext couple days.

I send him yesterday also

Wait now....

a review of the status of your account confirms that you will have immediate access to your funds. Please use your card as per normal... limit $320 3$ atm fee

wooppeeee

when did you get that reply? do you have $2000+ on card?

Call... the... fucking... bank!

Some of you people are unbelievable.

Previously, I keep emailing them about how to request wire transfer and never got a reply. I tried my card at the ATM today and looks like I have to call the bank too. I have $3.9k in it. Anyone requesting wire?

@mark385 1,8k here , card was not working , going to atm in a few.

did you send them an email with your first and last name + last 4 digits of your visa card asking to "verify" your account?

if not. do so.

lol, i called them and they said due to power outages, they were about 2-4 days behind and would be back on track sometime next week

I did. 3 times. I sent it to both emails on the sknanb website. Will have to call them on Monday. Sigh.

i also had to wait 2-3 days until i got a answer. i am a bit positive that they will answer your mail. i had doubts too before.

Sent on 5th, 6th, 8th and another one today. Thanks for the reassurance, I appreciate it :) Is there anyone on this forum who got their money by wire from SKNANB?

kiss...my...fucking...ass!

I've already called several times, they've not answered - even after waiting upto 90mins. So if you have nothing useful to say then shut-it. I'm asking for information regarding the sknanb situation not your personal opinion regarding the method of my enquiry.

I finally got an email reply from them. They replied my most recent email with the subject "Cannot withdraw from ATM", try it.

what they told you?

I'll try that "Cannot withdraw from ATM" coconut English ... D'oh

waitting

HAha after 4 emails, it's the ONLY one that they replied to (I got two replies for that same email too lol).

[QUOTE=sexxxboom]what they told you?[QUOTE]

They finally sent me the due diligence form.

bump... bump...

No replies from them and i've emailed 6 times in the last 3 weeks.

Virtual Visa pin number: How many digits does it have?
 

I don't remember my pin number. i would set it up online when needed. Can someone give me a hint how many digitis it has? 4? 6 digits? varying number of digits?

I guess I have 3 tries, if I know the number of digits i might guess it right

Not sure about the address either. Do they take the address registered for epassporte? i never cared too much about that address either, so I don't know if I can do on-line shopping without a pin number.

What if I guess wrong 3 times? Who can i talk to?

You should know damn well a pin number for a card is only 4 digits

It's 6 numbers in some countries (like mine).

Wow, imagine having to remember 6 digit pins :helpme

fluff, that worked got a reply in 4 hours ... thanks