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If you went to PHX FORUM and stayed at TEMPE MISSION PALMS READ....

your credit card number has been stolen
yay....

Quote:

August 18, 2010
Dear Valued Guest:

You may have already received a communication from us in the mail. We are sending this letter to you by email to assure you receive this important communication. Please do not reply to this email, but if you have any questions, please contact us at the telephone number below instead. We regret that we are not able to respond to email replies.

Destination Hotels & Resorts values your business and respects the privacy of your information, which is why we wish to inform you that between January 1 and June 15 of this year the computer systems of some Destination hotels were accessed without authorization. This unauthorized access was in violation of both civil and criminal laws. Destination has been coordinating with law enforcement, including the FBI, to assist in the investigation of this incident. The hotels that we believe were affected include those listed on the bottom of this letter.

As a result of this unfortunate incident, your credit or debit card information, including your card number and expiration date, may have been subjected to unauthorized access by third parties. At this time we have no reason to believe that any other personal information, such as your Social Security number, was stolen. Destination Hotels & Resorts took action immediately by engaging a specialized computer forensics company to conduct a comprehensive investigation of the computer security breach. We are also taking several steps to enhance existing security controls. As a result of the quick response, we have no reason to believe that your payment card data is currently at risk within any Destination hotels.

Please know that we are committed to rectifying this situation and to helping prevent the misuse of your payment card information. We have notified the payment card processing companies that your payment card information may have been subjected to compromise as a result of the breach. In addition, please see the enclosure with this letter for information about additional steps you can take to protect yourself from identity theft.

Other than in the form of this written letter, Destination Hotels & Resorts will not initiate further contact with you about this incident, either by phone or in writing, and will not ask you to confirm any sensitive personal information, such as your Social Security number. If you do happen to receive a communication with a request like this, it is not from Destination Hotels & Resorts, and you should not provide any information in this regard.

Destination Hotels & Resorts regards the privacy of consumer information with the utmost of importance. To that end, Destination Hotels & Resorts has numerous security measures in place to safeguard our customers' payment card information. Further, Destination Hotels & Resorts continues to implement additional security measures in order to meet the demands of today's computer based society.

If there is anything we can do to assist you further, please feel free to call us at 1-877-631-0440, reference number: **** or contact us at our mailing address below.

We truly regret any inconvenience for this situation.

Sincerely,

Charles S. Peck
President, Destination Hotels & Resorts

yeah, got the letter in the mail a cpl of weeks ago as well.

Just so you know, there have been several threads about this. I am surprised you just got the notice or letter.
Hope it all works out on a positive note....:2 cents:

Quote:

Originally Posted by Nikki_Licks (Post 17425487)

Just so you know, there have been several threads about this. I am surprised you just got the notice or letter.
Hope it all works out on a positive note....:2 cents:

i hardly come around here and the fact that i just got the letter literally a couple hours ago and i scanned the first two pages here i didnt think anyone posted.

Didnt think it would take months for me to get

I didnt get anything yet :(

Quote:

Originally Posted by JFK (Post 17425536)

I didnt get anything yet :(

ha you've never been to a show in your life .. nothing for you to worry about :winkwink:

Quote:

Originally Posted by Chris (Post 17425497)

No problem, just wanted to let you know that you were not the only one in the boat.

Hope it all works out and no one gets screwed out of this, nothing worse than someone running up your card or getting access to personal information.

blame it on the tubes , fucking tubes

damn... it's like EVERY show that happens...

Quote:

Originally Posted by JD (Post 17425660)

damn... it's like EVERY show that happens...

It sure does.
:(

Quote:

Originally Posted by JD (Post 17425660)

damn... it's like EVERY show that happens...

Quote:

Originally Posted by TurboAngel (Post 17427903)

It sure does.
:(

Maybe...but this had nothing to do with it being a "show"

The database for ALL of their hotels around the country was what got hacked. Mission Palms is just one of dozens.

Quote:

Originally Posted by JD (Post 17425660)

damn... it's like EVERY show that happens...

Hum.. these are HOTELS... NOTHING to do with SHOWS :2 cents:

:thumbsup