SoCalCash "Unheard of Support"
 

I signed up with these clowns(SoCalCash) on Thursday and got the standard bot generated welcome aboard message. Only problem is the userid and password does not give me access to their content, so there is nothing is promote.

Their webmaster page says....

"Webmaster Support that is unheard of in the industry"

Since I have tried to contact them 4 times via email and gotten zippo response over the last 4 days, I guess that means that once you sign up, don't expect to hear from their suppport ever again....

What kind of bullshit program is this anyway?

ronbotx:helpme

So maybe they meant their support was unheard of because nobody's heard back from em yet? :)

Back when I used to contact them, used to get replies in hours, at most a day. Um... try the email address for elvis. I think that is the one I used to use. Or try icq. I think they have ICQ #s posted?
ZoiNk

"Only problem is the userid and password does not give me access to their content, so there is nothing is promote. "


the guys from socalcash need to create you an account in order to get content. It's a holidays period. Give them some time. Few galleries less won't hurt anyone and since there's a greek behind the program :321GFY

i heard from them in less then an hour

Stop Moaning get over it!
Don't like them find someone else

Maybe they took a Christmas break? Not everyone works 24/7/365...

SoCal ain't no bullshit program - you should learn some patience and take a nyquil, that'll calm you down.

Apparently, their slogan is correct. Nobody in the industry has heard of their support!

But, hey, everybody has a bad day and how much time has it been?

why is it people without a life expect everyone else to put their life on hold for them. It's X-Mas time GODDAMNIT. if that happens mid Jan you have something to complain about, but now it means the guy is just eating some turkey with his family, get over it.

Yeah come on guys you can't always expect awesome support from everyone all the time. Not everyone has 24 hour staff monitoring your support emails.

Although I am still AMAZED at how good www.epochsystems.com is damn I needed 22 of my sites password files changed within there system, within 1.5 hours they email me back saying "All done, anything else we can help you with" That from a Sunday morning is pretty damn impressive.

CCbill & PSW have yet to contact me but 1-2 days is acceptable.

Sammy

Hehe the guys from So Calcash never leave me alone they are always following up with me. Good people.

DH

there's absolutely no reason why they can't get back to someone within 24 hours. this is a business afterall

I'm quite calm actually. I do think that no response to a support request over 3-4 days is pretty poor. Christmas breaks are fine, but one would think that someone would be "minding the store"....

ronbotx

So Cal guys are good people, I talk to them
a few times a month.

Even we take breaks, weekends off.

I am sure something is behind their delay.
Maybe they lost your email, I have done that myself before.

Socal had been good by me..no problems

Yep...

We apologize for any delay the past couple days.
The holidays have rough over here....shopping, drinking, fucking.....cut us some slack.

Anyways, "Ronbotx" please hit me up on ICQ and I will take care
of you. I dont know how it is for you, but when you got 2000 emails awaiting your response checking email over the weekend is an easy way to kill your break.

Just pop me an icq with your webmaster ID and Pass and I will hook you up.

-King
[email protected]
ICQ:81803846

tycoon:

Situation has been resolved.
Apparently I was near the top of your email queue.

Thanks.

ronbotx:glugglug

SO TRUE!

friggin newbs

they always answer my emails before i send them.

Well...

We try to make newbies and the old folks feel important.

By the way, if your going to be at the show....please let me know so we can meet you.

-King

Hey King,
my partner marcs andI have been leaving messages on your icq wondering when we might hear back from you...thx bro.

They answer my e-mails before I even think of sending them. The guys are fuckn psychosomatic or something.

:Graucho

Yeah, what Wizzo said!

and.. Patience is a virtue, grasshopper.

Brad

Still one of my Fav programes recurrs better than just about anything and the support is 1st class there allways hitting me up on ICQ asking me If I need some fresh content or just a chat.
Most programes could learn about support from these guys. :thumbsup

King,

from what I hear from other clients, your sites doing pretty dang good conversion wise :))

Happy Holidays

Todd