How long should a hosting company take to install a script for you ?

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  • Techno Viking
    Registered User
    • Nov 2007
    • 11
    #1

    How long should a hosting company take to install a script for you ?

    A support ticket is sent asking for a script installed let us say for example Os Commerce or WP nothing too complicated.

    What is a "acceptable" time frame for this to be completed?

    Fully managed server and support are included for this scenario.


    Let me hear your input.
    Tags: None
    • fatfoo
      ICQ:649699063
      • Mar 2003
      • 27763
      #2
      1 or 2 days, I would say.
      Send me an email: [email protected]

        Comment

        • Linguist
          Confirmed User
          • Apr 2004
          • 1706
          #3
          If you're with Mojohost, probably within an hour or two
          315-310

            Comment

            • Barefootsies
              Choice is an Illusion
              • Feb 2005
              • 42635
              #4
              Most would have this done in a few hours.

              I would say, "max." should be 24 hours.
              Should You Email Your Members?

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                Comment

                • Techno Viking
                  Registered User
                  • Nov 2007
                  • 11
                  #5
                  Originally posted by Barefootsies
                  Most would have this done in a few hours.

                  I would say, "max." should be 24 hours.
                  Maybe I will ask them when the estimate is. Thanks for input

                    Comment

                    • J. Falcon
                      www.AdultCopywriters.com
                      • May 2006
                      • 31587
                      #6
                      Let's see what Baddog has to say.
                      Adult Copywriters



                      SEO Content for Porn Sites
                      sales at adultcopywriters dot com

                        Comment

                        • Techno Viking
                          Registered User
                          • Nov 2007
                          • 11
                          #7
                          Originally posted by Linguist
                          If you're with Mojohost, probably within an hour or two
                          National Net as well would have most likely have it done in same time frame or less I bet

                            Comment

                            • Techno Viking
                              Registered User
                              • Nov 2007
                              • 11
                              #8
                              Originally posted by J. Falcon
                              Let's see what Baddog has to say.
                              He has good support , I used him in the past for a test project and on a virtual account his support was very fast.

                                Comment

                                • J. Falcon
                                  www.AdultCopywriters.com
                                  • May 2006
                                  • 31587
                                  #9
                                  Originally posted by Techno Viking
                                  He has good support , I used him in the past for a test project and on a virtual account his support was very fast.
                                  I'm sure he is, that's why I'd like to hear from him on this.
                                  Adult Copywriters



                                  SEO Content for Porn Sites
                                  sales at adultcopywriters dot com

                                    Comment

                                    • heymatty
                                      Confirmed User
                                      • Oct 2001
                                      • 2188
                                      #10
                                      Within the hour. Or at worst a reply to the ticket saying when the install can be done if its in depth etc.

                                      Nat net are almost always well within the hour.

                                      Cashlantis ~ Black Book Cash

                                        Comment

                                        • Domain Diva
                                          Too lazy to set a custom title
                                          • Oct 2007
                                          • 10180
                                          #11
                                          If i was requesting someone to do something such as that..i would be hoping for a 48 hr turnaround.

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                                            • selena
                                              Confirmed User
                                              • Aug 2004
                                              • 7995
                                              #12
                                              Originally posted by CyberClaire
                                              If i was requesting someone to do something such as that..i would be hoping for a 48 hr turnaround.


                                              Hoping for 48 hours?

                                              Unless the entire datacenter was on fire, under attack, or had all the servers simultaneously die, I'd be feeling pretty bitchy if it wasn't done in under 2. Or at the very least, the ticket acknowledged with a time frame for completion.

                                              I am a happy Mojohost customer though, so my wait is never long.
                                              ~
                                              Doer of Things at
                                              MetArtMoney
                                              Where Flawless Beauty Meets Art
                                              ~The MetArt Network ~
                                              selena.delgado9

                                                Comment

                                                • free seo
                                                  So Fucking Banned
                                                  • Mar 2010
                                                  • 78
                                                  #13
                                                  Originally posted by fatfoo
                                                  1 or 2 days, I would say.


                                                  let me guess, you host at webair?

                                                    Comment

                                                    • WiredGuy
                                                      Pounding Googlebot
                                                      • Aug 2002
                                                      • 34517
                                                      #14
                                                      By next business day at the latest.
                                                      WG
                                                      I play with Google.

                                                        Comment

                                                        • Domain Diva
                                                          Too lazy to set a custom title
                                                          • Oct 2007
                                                          • 10180
                                                          #15
                                                          Originally posted by selena
                                                          Hoping for 48 hours?

                                                          Unless the entire datacenter was on fire, under attack, or had all the servers simultaneously die, I'd be feeling pretty bitchy if it wasn't done in under 2. Or at the very least, the ticket acknowledged with a time frame for completion.

                                                          I am a happy Mojohost customer though, so my wait is never long.
                                                          Im not just talking hosting requests..if I ask anyone to do something i dont expect them to drop everything for me....I wait what i think is a reasonable time... of course i would like it done yesterday like everyone else ....patience is a virtue
                                                          Last edited by Domain Diva; 03-18-2010, 08:41 PM.

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                                                            • woj
                                                              <&(©¿©)&>
                                                              • Jul 2002
                                                              • 47880
                                                              #16
                                                              I always thought that installing of scripts by the host was done as a favor for vip clients... it's actually standard practice with most hosts now a days?
                                                              Custom Software Development, email: woj#at#wojfun#.#com to discuss details or skype: wojl2000 or gchat: wojfun or telegram: wojl2000
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                                                                • CyberHustler
                                                                  Masterbaiter
                                                                  • Feb 2006
                                                                  • 28827
                                                                  #17
                                                                  I install my own scripts...
                                                                  “If you can convince the lowest white man he’s better than the best colored man, he won’t notice you’re picking his pocket. Hell, give him somebody to look down on, and he’ll empty his pockets for you.”

                                                                    Comment

                                                                    • Sosa
                                                                      In Tushy Land
                                                                      • Oct 2002
                                                                      • 40149
                                                                      #18
                                                                      Mojohost is usually on it for me within a few hours and done that day.

                                                                        Comment

                                                                        • sandman!
                                                                          Icq: 14420613
                                                                          • Mar 2001
                                                                          • 15427
                                                                          #19
                                                                          24 hours or less i would say.
                                                                          Need WebHosting ? Email me for some great deals [email protected]

                                                                            Comment

                                                                            • bloggerz
                                                                              Too lazy to set a custom title
                                                                              • Dec 2006
                                                                              • 16253
                                                                              #20
                                                                              12 hrs max
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                                                                                • epitome
                                                                                  So Fucking Lame
                                                                                  • Jun 2009
                                                                                  • 12156
                                                                                  #21
                                                                                  50% of the time Naked Hosting will have a script install done for me within a half hour to an hour. The other 50% of the time it's under 3 hours, but stretching it out to three hours has only happened once or twice and it was a more complex script.

                                                                                  Reflected always gets script installs done for me in under an hour; many times a half hour.

                                                                                  I'd be happy with a routine script install within 24 hours unless I elevated the ticket and asked for priority.

                                                                                    Comment

                                                                                    • CYF
                                                                                      Coupon Guru
                                                                                      • Mar 2009
                                                                                      • 10973
                                                                                      #22
                                                                                      Originally posted by woj
                                                                                      I always thought that installing of scripts by the host was done as a favor for vip clients... it's actually standard practice with most hosts now a days?
                                                                                      managed hosting vs unmanaged hosting.

                                                                                      Managed hosting == the host does everything for you, setup, scripts, whatever.
                                                                                      unmanaged hosting == they plug it in, make sure it has network access, and then you're on your own.

                                                                                      I come from a unix admin and security background so I always go with unmanaged hosting. I've noticed that almost all of the hosts on gfy are in the managed category.
                                                                                      Last edited by CYF; 03-18-2010, 09:34 PM.
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                                                                                        • baddog
                                                                                          So Fucking Banned
                                                                                          • Apr 2001
                                                                                          • 107089
                                                                                          #23
                                                                                          Originally posted by J. Falcon
                                                                                          Let's see what Baddog has to say.
                                                                                          Not sure how long the actual install takes, but unless something really weird is going on, the install itself would start within minutes of receipt.

                                                                                            Comment

                                                                                            • aniloscash
                                                                                              Confirmed User
                                                                                              • Oct 2008
                                                                                              • 1161
                                                                                              #24
                                                                                              24 hours or end of the following business day which ever is longer. really no excuse for anything else in my opinion.
                                                                                              Got Milf Traffic Contact Me ICQ 473236446
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                                                                                                • dgraves
                                                                                                  Confirmed User
                                                                                                  • Nov 2005
                                                                                                  • 2283
                                                                                                  #25
                                                                                                  mojo is super fast with shit like that. we just switch to mojo and they kick ass!
                                                                                                  Gloryhole Swallow | Cumpsters | Spy Tug | Cum Clinic | Chica's Place

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                                                                                                    • martinsc
                                                                                                      Too lazy to set a custom title
                                                                                                      • Jun 2005
                                                                                                      • 27043
                                                                                                      #26
                                                                                                      I wouldn't want to wait any longer than 2-3 hours
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                                                                                                        • epitome
                                                                                                          So Fucking Lame
                                                                                                          • Jun 2009
                                                                                                          • 12156
                                                                                                          #27
                                                                                                          Originally posted by woj
                                                                                                          I always thought that installing of scripts by the host was done as a favor for vip clients... it's actually standard practice with most hosts now a days?
                                                                                                          Managed dedicated and they happily do script installs. In fact, they will do just about anything. The other day I had my host install MaxMind geo IP and block China by htaccess. It was getting out of hand because I was getting linked from Chinese forums (amazing how much traffic they can send) and at certain times during the day up to 15% of my traffic was Chinese and I did not want my trade partners to blacklist me. I told my host that I needed it because if I didn't get it under control I wouldn't have trades and wouldn't have a business. They understood and got it done -- it was Naked Hosting.

                                                                                                          With Reflected, we have no control panels. I email support to do EVERYTHING, including setting up email addresses. There isn't a single thing I do myself.

                                                                                                          Even on virtual accounts, support will usually install a script, but it will cost you. The average I've seen is $25 a pop.

                                                                                                            Comment

                                                                                                            • d-null
                                                                                                              . . .
                                                                                                              • Apr 2007
                                                                                                              • 13724
                                                                                                              #28
                                                                                                              damn the internet has gone to shit

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                                                                                                                • naughtylaura
                                                                                                                  Naughty Laura
                                                                                                                  • Jan 2007
                                                                                                                  • 1198
                                                                                                                  #29
                                                                                                                  National net just added a domain and set up wordpress for me in 4 mins...

                                                                                                                  Custom Butt Plugs & Kink items!

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                                                                                                                    • famous
                                                                                                                      Confirmed User
                                                                                                                      • May 2002
                                                                                                                      • 674
                                                                                                                      #30
                                                                                                                      its easy install it yourself :P by the time you put in a ticket most the time you can be done

                                                                                                                        Comment

                                                                                                                        • Brad Mitchell
                                                                                                                          Confirmed User
                                                                                                                          • Nov 2001
                                                                                                                          • 9813
                                                                                                                          #31
                                                                                                                          Hi everyone!

                                                                                                                          Brad
                                                                                                                          President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
                                                                                                                          71 industry awards for hosting and professional excellence since 1999

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                                                                                                                            • 18teens
                                                                                                                              Confirmed User
                                                                                                                              • Dec 2002
                                                                                                                              • 1605
                                                                                                                              #32
                                                                                                                              AmeriNOC gets started on anything I ask within a matter of minutes.

                                                                                                                                Comment

                                                                                                                                • Rochard
                                                                                                                                  Jägermeister Test Pilot
                                                                                                                                  • Dec 2001
                                                                                                                                  • 75764
                                                                                                                                  #33
                                                                                                                                  I host with National Net, and if it takes them more than twenty minutes I'm really surprised. Late at night when I'm working on blogs I'll put in a tick with Nat Net asking them to install a domain and create a DB for WP, and bam - it's all done plus they've installed the most recent version of WP without me asking.

                                                                                                                                  National Net rocks.
                                                                                                                                  Herschel Savage
                                                                                                                                  Brooklyn, NY

                                                                                                                                    Comment

                                                                                                                                    • Paul Markham
                                                                                                                                      Too old to care
                                                                                                                                      • Jun 2001
                                                                                                                                      • 52942
                                                                                                                                      #34
                                                                                                                                      We're on Phatservers so the response is usually within an hour or two. 24 hours a day.



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                                                                                                                                        • Mutt
                                                                                                                                          Too lazy to set a custom title
                                                                                                                                          • Sep 2002
                                                                                                                                          • 34431
                                                                                                                                          #35
                                                                                                                                          i've never asked a hosting company to do script installations for me - is this mostly just Wordpress and scripts that are very commonplace or should I be expecting my hosting company to install almost any kind of script for me?
                                                                                                                                          I moved my sites to Vacares Hosting. I've saved money, my hair is thicker, lost some weight too! Thanks Sly!

                                                                                                                                            Comment

                                                                                                                                            • Argos88
                                                                                                                                              So Fucking Banned
                                                                                                                                              • Sep 2009
                                                                                                                                              • 1732
                                                                                                                                              #36
                                                                                                                                              1 hour...

                                                                                                                                                Comment

                                                                                                                                                • count of monte cristo
                                                                                                                                                  Confirmed User
                                                                                                                                                  • Sep 2004
                                                                                                                                                  • 473
                                                                                                                                                  #37
                                                                                                                                                  if you are a host that cares, then quickly

                                                                                                                                                  hosts that care:
                                                                                                                                                  cavecreek.com
                                                                                                                                                  nakedhosting.com
                                                                                                                                                  gotwebhost.com
                                                                                                                                                  way3.com
                                                                                                                                                  mojohost.com


                                                                                                                                                  maybe a few others, but unless it slipped through the cracks, sounds shoddy
                                                                                                                                                  premier payment sending company

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                                                                                                                                                    • Domain Broker
                                                                                                                                                      So Fucking Banned
                                                                                                                                                      • Oct 2004
                                                                                                                                                      • 2427
                                                                                                                                                      #38
                                                                                                                                                      Are you too retarded to install a script yourself?

                                                                                                                                                        Comment

                                                                                                                                                        • ArsewithClass
                                                                                                                                                          So Fucking Banned
                                                                                                                                                          • Mar 2007
                                                                                                                                                          • 7957
                                                                                                                                                          #39
                                                                                                                                                          Originally posted by Linguist
                                                                                                                                                          If you're with Mojohost, probably within an hour or two
                                                                                                                                                          This is the similar situation with adulthosting

                                                                                                                                                          I emailed support this morning concerning, scripts, databases & mysql set up & within 5 mins I was informed it had all been set up for us & the db path.

                                                                                                                                                            Comment

                                                                                                                                                            • Farang
                                                                                                                                                              one sick puppy
                                                                                                                                                              • Oct 2004
                                                                                                                                                              • 11713
                                                                                                                                                              #40
                                                                                                                                                              Originally posted by Domain Broker
                                                                                                                                                              Are you too retarded to install a script yourself?
                                                                                                                                                              My thoughts exactly. In my 6 years online I have never asked a host to install a script for me.
                                                                                                                                                              fbm

                                                                                                                                                                Comment

                                                                                                                                                                • selena
                                                                                                                                                                  Confirmed User
                                                                                                                                                                  • Aug 2004
                                                                                                                                                                  • 7995
                                                                                                                                                                  #41
                                                                                                                                                                  Originally posted by Domain Broker
                                                                                                                                                                  Are you too retarded to install a script yourself?
                                                                                                                                                                  No.

                                                                                                                                                                  However, I do have to send in a ticket for them to set up the databases as I don't have a control panel to let me do that. The Mojohost techs just do it all at once.

                                                                                                                                                                  Edit: I should say that they have done it all at once with stuff like WordPress, etc. I can't speak of other stuff. However, I do know that they are very helpful to help troubleshoot issues, whether they installed it or not.
                                                                                                                                                                  Last edited by selena; 03-20-2010, 11:23 AM.
                                                                                                                                                                  ~
                                                                                                                                                                  Doer of Things at
                                                                                                                                                                  MetArtMoney
                                                                                                                                                                  Where Flawless Beauty Meets Art
                                                                                                                                                                  ~The MetArt Network ~
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                                                                                                                                                                    • Buncha
                                                                                                                                                                      Confirmed User
                                                                                                                                                                      • Feb 2005
                                                                                                                                                                      • 214
                                                                                                                                                                      #42
                                                                                                                                                                      For something simple like Wordpress, I'd expect it done within 2-3 hours at most. If it wasn't done in 24 hours, I'd be upset (unless there were special circumstances).

                                                                                                                                                                      Phatservers and Naked Hosting have always gotten any requests done within an hour. Even in the middle of the night.

                                                                                                                                                                        Comment

                                                                                                                                                                        • VicD
                                                                                                                                                                          ICQ: 304-611-162
                                                                                                                                                                          • Feb 2005
                                                                                                                                                                          • 13245
                                                                                                                                                                          #43
                                                                                                                                                                          Nationalnet installs it for me straight away or i do it myself

                                                                                                                                                                            Comment

                                                                                                                                                                            • Cyber Fucker
                                                                                                                                                                              Hmm
                                                                                                                                                                              • Sep 2005
                                                                                                                                                                              • 12642
                                                                                                                                                                              #44
                                                                                                                                                                              I install all scripts myself ...but I would say 24 hours max.




                                                                                                                                                                              btw. if you are looking for a reliable hosting -> webair.com. They can do it for you right away.




                                                                                                                                                                              &#160;
                                                                                                                                                                              Last edited by Cyber Fucker; 03-20-2010, 05:12 PM.

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                                                                                                                                                                                • $5 submissions
                                                                                                                                                                                  I help you SUCCEED
                                                                                                                                                                                  • Nov 2003
                                                                                                                                                                                  • 32189
                                                                                                                                                                                  #45
                                                                                                                                                                                  Phatservers gets the job done quickly

                                                                                                                                                                                    Comment

                                                                                                                                                                                    • d-null
                                                                                                                                                                                      . . .
                                                                                                                                                                                      • Apr 2007
                                                                                                                                                                                      • 13724
                                                                                                                                                                                      #46
                                                                                                                                                                                      Originally posted by Domain Broker
                                                                                                                                                                                      Are you too retarded to install a script yourself?
                                                                                                                                                                                      it is sad that these people probably consider themselves webmasters, whatever happened to the pioneering ways of the internet, the deep knowledge of what you are working with, now seems like people want everything to be pushbutton and no knowledge or innovation required

                                                                                                                                                                                      __________________
                                                                                                                                                                                      Looking for a custom TUBE SCRIPT that supports massive traffic, load balancing, billing support, and h264 encoding? Hit up Konrad!
                                                                                                                                                                                      Looking for designs for your websites or custom tubesite design? Hit up Zuzana Designs
                                                                                                                                                                                      Check out the #1 WordPress SEO Plugin: CyberSEO Suite

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                                                                                                                                                                                        • Pornwolf
                                                                                                                                                                                          Drunk and Unruly
                                                                                                                                                                                          • Jan 2002
                                                                                                                                                                                          • 22712
                                                                                                                                                                                          #47
                                                                                                                                                                                          Depending of the complexity of the script Webair usually does it for me instantly.

                                                                                                                                                                                          If it's a highly and unusual script that requires some experience with specific platforms to know how to make it run, well, Webair has techs that specialize in different things and they usually get started on those within a day or two.
                                                                                                                                                                                          I've trusted my sites to them for over a decade...

                                                                                                                                                                                          Webair, bitches.

                                                                                                                                                                                            Comment

                                                                                                                                                                                            • TurboAngel
                                                                                                                                                                                              H.B.I.C.
                                                                                                                                                                                              • Jun 2003
                                                                                                                                                                                              • 30122
                                                                                                                                                                                              #48
                                                                                                                                                                                              Originally posted by naughtylaura
                                                                                                                                                                                              National net just added a domain and set up wordpress for me in 4 mins...

                                                                                                                                                                                              Nice!


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