ibill payout verification - action required
 

Got the following email from ibill a few minutes ago..... i'm all kinds of confused, and the ibill monkeys don't know shit about it....... I want out of ibill..... does anybody have a contact at either epoch or ccbill? Which either one will offer me the lowest rate.... I do $18,000 + a month right now on ibill.......

ALSO: Does anybody know of a stand-alone web900 processor? I'm sick of ibills excuses on the web900 shit.....


Here's the email:

Dear Client,

Good news, Sponsored Merchant Registration is nearing completion!

All client payouts will now be made to your Sponsored Merchant Account. If you have multiple master accounts with iBill, you will need to have one payment method per Sponsored Merchant Account. Your current payment method is by CHECK, please verify your sponsored merchant profile as it appears below or update your information in the Merchant Info Area on iBill.com (https://www.ibill.com/merchantinfo/login/login.cfm) by Thursday, December 26, 2002.
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Your Sponsored Merchant Profile
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Sponsored Merchant ID: xxxxxx
Sponsored Merchant Pay to the Order of: JAMES VANDERSLICE Payout Cycle: US Semi-monthly Payout Method: Check Payout Address: 311 N 8th #310 Payout City: Lincoln Payout State: NE Payout Zip: 68508

Your Sponsored Merchant Profile may consist of multiple master accounts

YOU MUST CHOOSE AND BROWSE TO ONE OF THE LINKS BELOW:

My Sponsored Merchant Profile Correct: http://www.ibill.com/bankconfirm.cfm...XXXXXXXXXXXXXX


MY Sponsored Merchant Profile Needs Updating: https://www.ibill.com/merchantinfo/login/login.cfm


It is extremely important that the sponsored merchant name you have registered with us matches both the name on your bank account and the Sponsored Merchant ?Pay to the Order of?. If the names do not match, your bank will not accept your payment from iBill. Therefore, if your bank account name is different please contact your bank immediately to update your account name.

We realize this may be an inconvenience; please review your profile and make any necessary changes by Thursday, December 26th to ensure your account is processed for payment.


Sincerely,
Your iBill Team

I got the same email.
IBILL is really a company you DON't want to work with.
They have a way to fuck everything up bad.

Go for Globill. They can handle there emails! You will be a winner allready!

I got the same email.. and in my email i got it has my old address and payment info.. so i went update my account.. and it has the right info lol..

Thank god I only process my rebills with them and stopped letting them fuck me about 5 months ago.

:thumbsup ibill

ok, question.

Is this going to effect the identifier they made us come up with? So instead of on someones statement it says "ibill*identifier" (I know thats not the correct format but you get the drift), will it now say "iBill*myName*. As I use ACH, I dont have them wire into a business account, they ach directly into my checking account. And I sure as fuck dont want every joe pervert who joins one of my sites having my name.

This is confusing. I know emailing them wont do. They must be up to their fucking eyeballs in EU newb hatemail.

Sean at ccbill! Great guy.. always answers the phone and goes out of his way to help. His extention is 158

Best rep I have ever had.

sean at epoch is a good guy, sign up with epoch they take care of you.

It's a shame to hear that iBill's operations have become this bad that so many paysite owners are refusing to work with them. They really need to get their act together to keep their head above water.

WG

well, hers a simple solution... as I read that it does seem in fact that the name on the customer credit card bill, must match the name on your bank account.

You can either:

1) add a sub account at your bank with that name for the deposit of funds.

2) add alternate names for your existing account. I have 1 account for example that receives money under several different names which my bank just added to the account.

wires are based on beneficiary's and theres no reason why you shouldnt be able to have a single account with several different names.

Is this just for ibill affiliate clients or what.
Ibill got me confused as hell.
Rebill only in the 2003!:ak47:

When I go to the sponsored merchant area I can't find anything that shows my existing wire info although I do receive wires.

And if I actually had to change anything at the bank they are closed anyways until the 27th!

Ibill if you are watching, there is just no excuse for this one. You should have made sure everyone was taken care of before the holidays, and then dropped any gems on us in January after Internext. The last thing you are going to need is 100's of disgruntled clients telling stories there.

I like how they send the email now, and expect you to have it done by the 26th.

may be a sign of a deeper issue they are having

LOL just got 3 emails all in the row

my information doesnt match, and can I remember my login info? No. Think iBill will respond by the 26th? Uhm, doubtful. Looks like my Jan 1 ACH will be bouncing back.

rumors ( lol ) are that Ibill is studying a change of name: Rebill....

:BangBang:


thats all I do now with them... Globill has 70%the rest, Paypal a bit and paysystems the rest....

netbilling now offers customer service for your clients. 24/7/365

We are moving operations off to Epoch PSW & CCbill and heard some rather in the know people saying Ibill might not be around in 6-12 months.

Who knows thats just a rumour but the way Ibill is going and how I currently feel about there service and support I'm not taking any chances.

I tried to setup some new sites as I hadn't set any new ones up with Ibill for 2 years I there whole system had changed. I phoned them up they said "Ohh you want new sub accounts just log into your CMI and do it yourself, ok bye" , I sent letter after letter asking for instructions on howto setup the Ibill password files and shit. No response.

Oh well they can have my recurring till its dead and then no more.

Epoch here I come

Sammy

Got the same mail, went to admin area and there's no "account name" field. There's fields for addresses, account numbers, zip codes, whatever, but again: NO ACCOUNT NAME field. And that's one of the fields supposed to be changed. btw, you must go to your bank blah blah blah BEFORE 26th DECEMBER. Mail sent on 24th December, 25th is holiday... guess whose clients won't be paid this month? :ak47:

Did we all forget what happened at Epoch a few years ago?

to my understanding.. they had a really good excuse for that problem.. I realize there shouldnt be any excuse for not getting paid.. but when some foreign fuckers run off with 30 million of my money.. you can bet your ass bills wont be paid. Ask an epoch rep the story.. its public record from what i understand.

I remember when it was "fuck iBill, DMR rules".

I already tested Glo-bill for some 2 weeks but ...
1) My sign-ups dropped significantly
2) I cannot offer my $2.95 trial with them
3) Are they paying now in time??

yup, i login and there is no wire information there at all. it's all blank.

i can't get to my bank by the 26th (and neither can most i would think). it's really pretty damn funny.

'Hi, it's the 23rd - please make changes following the vague instructions in this email, and be sure they are completed by by the 26th or your fucked'

apparently a gift basket arrived at my office today. guess who it's from?

ibill. hehe.

Well I login to the merchantinfo and I find a link Update Bank Information. I click on it and come right back to the login screen. That of course works very well.

I think IBill is in a shitload of trouble and running stunts like this might just be them preparing to stop paying and run.

'Well you haven't updated the info, it's only your fault you won't get paid'

The matter is public record, and yes we got screwed BADLY, but we paid back this money to the webmasters.

You can read about some of the latest developements on this thread

http://www.gofuckyourself.com/showth...ghlight=paycom

Even though I dumped Ibill before the VISA regs took effect Ibill still owe me this months payment (which is just reserves)

Ibill also owe me a few hundred dollars in transactions that didnt appear on my October statement because of some "accounting error"

7 emails and several phone calls about my missing December payment have resulted in iBill delaying and having me play email and telephone tag.

Anyone who wants a processor that will fuck you around, not pay you on time, not pay you at all in some instances and who refuses to deal properly with you will be very happy with iBill. God help them if they ever set foot in Australia because the ACCC (Australian Competition and Consumer Commission) would have their directors assess in jail.

Merry Christmas Everyone.

:1orglaugh

From what I have heard they have already been to AU quite a bit, seems there is a very good market for customer email lists over there.

I think Epoch and CCBill are cheering behind the sceenes how badly IBill is fucking up. Countless post here prove that IBill simply is no longer an option on the billing market.

How long will their rebills last to stay in business?

This thing is troubling as hell.

I really wish to believe it's just a coincidence, but... One has to be be completely dumb to send people into their banks on Christmass and think they may come back with something.

Anyone with the scoop on what's going on? Are they short on money?

I think that this is what the issue is here. My guess is that everyone whos DBA name does not match their bank info did not receive a wire except for a few special exceptions.

We were actually told in writing that we did not necessarily have to have a dba match on an account receiving wires.

So now we have to open a new account on Christmas day to be able to receive our wire for the next period, which would include the wire they have not paid us for the last pay period. Well that just can't happen.

Ibill told a lot of people that we wouldn't have to jump through any hoops to deal with them, so we stayed on. But here we are on Christmas eve, stiffed of our last payment and unable to comply with yet another indecipherable email demand.

i wonder if it's possible to switch your sponored merchant name to the name that is under your bank account (rather than changing the name associated with your bank account to your sponsored merchant name).

who knows.

thats why I'm sticking with fletchbill



:glugglug

ibill is publicly traded they make you problems make them back problems

I think that this is not possible without going through the IPSP application process again. Anyways there is no one listening at Ibill to change it. I could get a new account too, but just not today.

My present account is in my name and I would prefer to not have that on anyone's receipt.

Thanks for joining sodomyfiesta.com - Ibillcs*MyReal Name

quite possibly. however if you look at address information after you login to the merchant account area - you'll see there is both a 'Merchant Name', and a 'Merchant DBA'. if you click the definitions it looks like the DBA is used as the descriptor, and that the Merchant Name is allowed to be different.

But like you said:

you may have to apply all over again to change the merchant name
no one is home at ibill anyway

:glugglug

They have an annoying bug that defaults "Accept VISA" to "No" for the modified subaccount, I wonder if something like that will happen if you changed your sponsored merchant info.

Trying to experiment is kinda unnerving when "no one is home" to help you if something went wrong. Not that they're of big help when they are home anyway...

Happy Holiday Everyone,

Give us a call and we will show you our extremely flexible system. You have full control including scrub filter levels and Netbilling will save you at least 7% in processing fees over others. We can also handle all of your customer service and we process checks for only 3.25% and 40¢ per transaction.

Stop by booth #401 (first booth on the right as you enter the show). Mention GFY and we will waive our $199 setup fee.

Merry Christmas

Mitch

1) But your chargebacks probably did, too.
2) I doubt this is true. I had a $2.95 trial for several years, though I just changed it to $4.95 (and just as many sign-ups for the trial, BTW).
3) When have they NOT paid on time?

As for 3), they had an unavoidable one-time disruption when they moved their banking offshore. Otherwise, they have paid like clockwork for several years now.

Are you sure you're located in NYC? If so, do you also drive a taxi?

Hello,

Alysha from Jettis here. Jettis has a simple Visa registration process for US clients. EU Clients are welcome as well and no Visa registration process is required of them at this time.

Jettis is offering a great credit card and electronic check processing rate right now for all US & EU clients at 9.9% for one whole year if you sign up by Jan 31st, 2003.

For sign up information you can contact me directly at 1-888-211-5924 or [email protected]

Alysha
Jettis
www.jettis.com

1) Never had a problem with charge-backs ... almost zero, no matter which processor.
2) It's possible but for very cheap trials they are charging something like 60%
3) I meant that (hopefully) one-time problem

Alysha is the Shizzy fa Rizzy:thumbsup

I heard that people are joining more willingly when you use big, famous processor like Ibill or Ccbill.

Ahh well. :) At least ibill got bigger offices this year and announced new software.