Does anyone have a Techiemedia support #?

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  • rowan
    Too lazy to set a custom title
    • Mar 2002
    • 17393

    #1

    Does anyone have a Techiemedia support #?

    I just got set up so I don't yet have access to the ticket system... does anyone have a phone number or other contact details for Techiemedia support? Thanks.
  • Jarmusch
     
    • May 2003
    • 12479

    #2
    [email protected] ?

    Comment

    • rowan
      Too lazy to set a custom title
      • Mar 2002
      • 17393

      #3
      Originally posted by Jarmusch
      Tried that an hour ago

      Comment

      • rowan
        Too lazy to set a custom title
        • Mar 2002
        • 17393

        #4
        Ok, can a techiemedia client OPEN a ticket on my behalf?

        Comment

        • Lace
          Too lazy to set a custom title
          • Mar 2004
          • 16116

          #5
          Just sent this message over to Lightning. He's offline at the moment though.
          Your Paysite Partner
          Strength In Numbers!
          StickyDollars | RadicalCash | KennysPennies | HomegrownCash

          Comment

          • rowan
            Too lazy to set a custom title
            • Mar 2002
            • 17393

            #6
            My new account has been approved so I can now submit tickets. Hopefully this will be resolved quickly.

            Comment

            • CyberHustler
              Masterbaiter
              • Feb 2006
              • 28760

              #7
              Good luck!
              “If you can convince the lowest white man he’s better than the best colored man, he won’t notice you’re picking his pocket. Hell, give him somebody to look down on, and he’ll empty his pockets for you.”

              Comment

              • Techie Media
                Confirmed User
                • Jan 2001
                • 3092

                #8
                Originally posted by rowan
                My new account has been approved so I can now submit tickets. Hopefully this will be resolved quickly.
                Good morning Rowan, sorry about that confusion you had. Your new server was released to you before our accounting girls even got you all entered in the system so your new server was not even being recognized as a valid customer. Everything is all straightened out now, and in fact I just saw your 1st ticket come in. It is being fixed right now and you will get a status (completed) in just a few moments.



                Thanks
                Jim



                sales [AT] techiemedia.com

                Comment

                • area51 - BANNED FOR LIFE
                  So Fucking Banned
                  • Aug 2009
                  • 3163

                  #9
                  There's a phone number right on their god damn site, pretty sure if you call it and ask for support they'll get you there.

                  Comment

                  • Net Money
                    Confirmed User
                    • Dec 2007
                    • 539

                    #10
                    There support rocks, I see Jim already got involved so i am sure you are all good to go now as his team kicks some major ass.

                    Comment

                    • FreeHugeMovies
                      Too lazy to set a custom title
                      • Dec 2001
                      • 14141

                      #11
                      http://www.techiemedia.com/support.html

                      Comment

                      • Deej
                        I make pixels work
                        • Jun 2005
                        • 24386

                        #12
                        Some good peeps. Finally met them in PHX this year.

                        Deej's Designs n' What Not
                        Hit me up for Design, CSS & Photo Retouching


                        Icq#30096880

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