Does anyone have a Techiemedia support #?
 

I just got set up so I don't yet have access to the ticket system... does anyone have a phone number or other contact details for Techiemedia support? Thanks. :thumbsup

[email protected] ?

Tried that an hour ago

Ok, can a techiemedia client OPEN a ticket on my behalf?

Just sent this message over to Lightning. He's offline at the moment though.

My new account has been approved so I can now submit tickets. Hopefully this will be resolved quickly. :)

Good luck! :thumbsup

Good morning Rowan, sorry about that confusion you had. Your new server was released to you before our accounting girls even got you all entered in the system so your new server was not even being recognized as a valid customer. Everything is all straightened out now, and in fact I just saw your 1st ticket come in. It is being fixed right now and you will get a status (completed) in just a few moments.



Thanks
Jim

:pimp

There's a phone number right on their god damn site, pretty sure if you call it and ask for support they'll get you there.

There support rocks, I see Jim already got involved so i am sure you are all good to go now as his team kicks some major ass.:thumbsup

Some good peeps. Finally met them in PHX this year.