ACH Suggestions wanted
 

Hi, all. I'm looking for advice, so I hope you won't consider this a spam.

Here's the deal. AC Pay is just about ready to start accepting online checks. Processing the checks is no problem, but we have to decide how we're going to deal with declines (which are pretty steep with checks).

Option 1: Let 'em all in if everything looks valid--immediately give the user a Member ID and access to the site they joined. Upside: This keeps people from bailing, reducing abandonment. Downside: This lets in a bunch of people who will later (in one or more days) be declined, and they could download all the content in your paysite for free, effectively, before we boot them.

Option 2: Tell the user up-front that they will get access once their transaction has been approved. This is what we do for AC Gold. Upside: ZERO declines. Downside: You may lose some members who want it now (though if you have an alternative payment mechanism like PayPal, they may just move to that).

Option 3: This would be where you can get creative and suggest something else if you're feeling really crafty.

Allright--I'm off to the "Metal MP3s" thread, because the Slayer CD in my car is a little played out and I need to burn something new.

Thanks a lot!

Cormac

what would the waiting time be for option #2 ?
I kinda like #2 :)

Yea #2 sounds good - those return checks are a bitch!

ACPay guy...Can ACPay split affiliate pay ratios. Say give affiliates 100% of trials and 50% of rebills?

Doesn't ACPay offer cascading billing? If so which processors does it use?

Put Burt and Cory back in site review:1orglaugh

:1orglaugh :1orglaugh :1orglaugh :1orglaugh

acpay IS a processor no? don't they use adultcheck's merchant ?

Cormac, nice to see a processor ask for suggestions :)

I've been hoping one of the bigger processors would do a better job at check processing. Something has got to be better than the "lets cash it and see if it bounces" method of check verification.

Why not use a combination of #1 and 2.. Try doing real-time verification of checks using Experian and StarCheck and offer instant access for those. Then for any checks that can't be verified, hold them until they clear.

:2 cents:

Cormac, any update as to how AC Pay is going to do ACH joins?

netbilling does experian and starcheck but as far as I can tell it doesnt work. I have pending transactions that are 3 weeks old.:feels-hot