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-   -   Epass having issues? (https://gfy.com/showthread.php?t=930137)

abshard 09-26-2009 11:52 AM

Epass having issues?
 
Is epass having issues?

I was denied at a gas station

Then denied at a resturant

then an atm i tried said it could not process my request.

no mention of any problems in their admin

Agent 488 09-26-2009 12:07 PM

their notification emails didn't reach me yesterday also.

Jdoughs 09-26-2009 12:10 PM

There was a maintenance message for the last several hours but that is gone now, maybe that had something to do with your issues this am.

abshard 09-26-2009 12:17 PM

I checked my balance before i went out about 2 hours ago and didnt see anything posted on the admin then,my last attempt to use the card was about 30-45min ago.

Oh well i guess i will try again later

epitome 09-26-2009 12:22 PM

I logged in earlier, saw that it was down and that my account was showing a $0 balance and waited.

My balance reappeared but my transaction (Visa Electron) was still denied awhile later.

Raven 09-26-2009 12:26 PM

i am showing a balance and i cannot withdraw funds from atms.

i cannot send epassporte a message either as they are unable to send my message.

atm cannot process card.

called 310 number and went through entire message and was then cut off.

reozhnya at comcast dot net

someone from epassporte, please update us and let us know why we cannot withdraw or send messages or call.

umbralui 09-26-2009 12:54 PM

epass okay now..

bufferover 09-26-2009 01:47 PM

Still having problem with withdrawing from ATM

Agent 488 09-26-2009 05:24 PM

try [email protected]

PlugRush Sascha 09-26-2009 07:50 PM

Had the same problem today. Hopefully they fixed it.

Agent 488 09-27-2009 07:50 AM

just got declined - sunday.

Klen 09-27-2009 08:10 AM

Ah yes indeed i still didn't got message about transactions which i did in friday.

Jdoughs 09-27-2009 09:01 AM

Backups must be at Navisite, that sucks.

The Judge 09-27-2009 09:12 AM

How long has this been going on, one day? two days? three days? Imagine you are a tourist in some shithole country, some local whore stole all your cash and now the local corrupt police wants you to pay them or they will lock you up and throw away the key, no problem you say, still got my epassporte card to access my hard earned cash...

andrej_NDC 09-27-2009 10:49 AM

Quote:

Originally Posted by The Judge (Post 16364498)
How long has this been going on, one day? two days? three days? Imagine you are a tourist in some shithole country, some local whore stole all your cash and now the local corrupt police wants you to pay them or they will lock you up and throw away the key, no problem you say, still got my epassporte card to access my hard earned cash...

Who would travel with just one card and that even beeing only the epass card? He would very well deserver all that.

Jdoughs 09-27-2009 02:31 PM

Anyone know if its working now?

Denny 09-27-2009 02:52 PM

Quote:

Originally Posted by Agent 488 (Post 16363705)
their notification emails didn't reach me yesterday also.

same here

epitome 09-27-2009 03:17 PM

I've used mine twice today with no problem (I was one of those declined at the store yesterday even though I had a positive balance).

Raven 09-27-2009 06:53 PM

i've used mine friday and saturday and didn't have a problem until today. all i'm doing is withdrawing money.

i have received a message that epassporte is having difficulties and to wait 24 hours. that was today, sunday afternoon....pacific time.

Davy 09-28-2009 12:30 AM

Epassport rocks!
Works fine for me.

bloggerz 09-28-2009 01:15 AM

Had same problems all of yesterday (saturday) but lookz like it works again!

Startzone 09-28-2009 01:25 AM

working ok now :)

Michael O 09-28-2009 01:32 AM

There were some issues with the backend bank over the weekend that caused some problems.
Everything should be working now.

Raven 09-28-2009 04:52 AM

Technical difficulties resolved for us.

i will say that my rep responds to me very quickly.(seems to be the same guy most of the time, unless the reps are sharing names)


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