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How many of you use Chat Customer Service systems for personal stuff?
I find myself using the chat option much more when I have to deal with banking shit, or like today I had some eBay stuff I needed help on. I like using the chat so much more and it seems like it's faster.
Anyone else that uses the chat option for Customer Service? |
I don't think I ever have.
Phone or e-mail is faster. |
I take that back. I have done it with CC Bill.
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Email, the only delay in that is waiting for the answer. CS chat services seem to fix the issue the fastest. |
Not everyone uses automated systems. My bank is very fast. Even my cable company is fairly fast.
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I use them all the time. Especially at my bank like you mentioned.
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each time i use a chat i have a new girlfriend, as i am married now i stopped chatting
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I use the chat option a lot when dealing with server support - the ones that answer whithin 60 seconds keep my interest. The one host I try to talk with via chat only ends up timing out and says a message has been saved, they will talk to me later through email - well they are the ones that are being replaced by a better host in the future.
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