What does a rebilling customer of 15 months have to do before you kick him out?
 

Part of an icq conversation with a friend earlier, with how hard it is to get/retain a member, what does a member have to do before you kick him off your site?

(9:43:59 AM) XXXXXX: No I just want to get him out of our network, he is way too annoying
(9:44:21 AM) XXXXXX: His account expires in 3 days but I want to get out faster lol
(9:46:36 AM) XXXXXX: He is very noisy, he will complain and complain and complain
(9:47:09 AM) XXXXXX: We got 40 exclusive updates a week accross our sites
(9:47:24 AM) XXXXXX: And he always leaves comments that we rip our customers off clients lol
(9:48:40 AM) XXXXXX: I could have earned 10 times more if I would have added crossales 4 years ago and I am really getting pissed about such things :)
(9:50:05 AM) XXXXXX: the funny shit is that he was rebilled like 15 times
(9:52:45 AM) XXXXXX: Thats I t, I am not sure if this is so big problem :) Just pissed me off completely

wait for cb lol

He's been a member for over a year but complains every day? Weird.

i can smell chezze

thats what i say

dont kick him out, money is money and the economy is slow

refund and blacklist him. That's what i would do, if he post stupid comments and convinces other members to think about "beeing ripped" by not getting enough updates..

Yep if he complains that much then chances are he will cb the 15 months and Visa will walk him through it :disgust

why dont u send him a message stating how u feel.