I just want to say... f**k WAMU!!! Card skimmed again.
 

So I had my card skimmed. While I'm in Asia someone is running around California with a copy of my card, spending away.

No problem, they caught that.

Then they told me to destroy my card and call them back once the current pending charges clear, to make a claim.

The time has past, I called them back, have to submit a letter and it MUST have my debt card number on it. The same card they told me to destroy. :warning

Now, I only had one of them and they in no way can tell me what that number is. :1orglaugh:1orglaugh:1orglaugh

This is actually the 2nd time this has happened with them. :Oh crap

That sucks....

I wouldn't suggest Well Fargo they kind of suck too. I paid my mortgage inside the branch with the teller; two weeks later I am getting the pay your mortgage dead beat calls. I told them I already paid, and they said they had no record of this.

Long story short it took them 2 months to figure this out. The idiot teller paid the wrong mortgage with my money. The account was like 2 numbers off or something and we had the same name.

why not use epassporte? you can move all your money to your wallet so they wont be able to take anything, even if they skim it

sycking shit

I've had both fraud on my WAMU shit, as well as them thinking I myself am committing fraud on my own account LOL. Either way they're pretty fucking shitty.

there is no wamu.. it's now Chase.

good luck with that ;(

WAMU is the worst bank i have ever fucking dealt with in my life. Fortunately Chase bought them out. I'm not sure if you're talking about a debit or credit card, but my best credit card is BOA. Their security is great, (but this is credit not debit - completely different dept.)

Just for future reference.

I totally feel your pain with WAMU. The fact that they ever were allowed to exist is sort of like God letting the Black Plague exist. The reason I was ever with them was because I had Home Savings and Greater Western. They bought both and for a while I thought they were chasing me around.

P.S. one more thing. Whenever you don't get answers you want from a phone monkey, keep asking for their manager all the way up the ladder to the fucking CEO if you have to. Seriously, this usually solves your problem somewhere along the way.

wow thats fucked, good luck

Wells Fargo drives me nuts. The only reason I am still with them is because they are my oldest credit account. I get a sales call from them once every two weeks trying to sell me some scammy program while offering a "$25 free gift card" which ends up being total bull shit. I've gotten to the point where I now simply hang up the phone.

Way way back I had an account with a bank called 1st Interstate. They were bought by Wells Fargo. I hated their phone customer service and their tellers were a pain to deal with..they always hassled me about some little thing or another. I finally closed that account.

A few years later, my home loan with a local mortgage company was sold to another company which then merged with Wells Fargo.. so they had my loan. Prior to the end of the loan, I set up a home equity line of credit with them purely because I felt it was easier since my home loan was with them. I don't carry alot of credit and felt the ELOC would be a good thing to have.

A year or so later I called to get the payoff amount on my home loan. I sent them the amount and soon after got a statement for 1 penny. Seems the computer program that calculates the payoffs rounds down and the one calculates the interest when payments are made rounds up. They refused to write it off.. Essentially less than a penny..

I walked into a local branch said that I'd like to pay off my home loan and put a penny on the counter. The teller couldn't believe it.. she had to go get her manager to tell her also.

Beyond that, about 18 months ago, my son's GF went into a branch and paid off an old credit card debt with them. She gave them cash, got a receipt, etc. Over a year later, she gets a nastygram from a collection agency that they had bought the bad debt from Wells Fargo. She told them she'd paid it at the branch. They said they'd have to have proof. She of course couldn't find her receipt. When she called their service number, they told her that they didn't show the debt as being paid. She went back to the branch... they had their copy of the transaction sitting in an unresolved folder. Seems they hadn't been able to match it up with the original debt, so they sat on it. Didn't bother to call her, write her or anything..just let it sit for about 14 months.


I've banked for years with BofA. Other than investment accounts with some other places, that's all I use anymore. Including that I closed my ELOC with Wells Fargo and switched to a much better one with BofA.

They renamed to "Chase" for a reason...

Yikes. Sounds exactly like what happened over a 20 year period with me, with Bank of Boston...I refused to do business with them, but EVERY bank I dealt with, within a few years, ended up being bought out by Bank of Boston. I couldn't escape those assholes until I moved to California lol.

Good luck, DWB.......sounds like a nightmare. We're going through our own at the moment, someone stole my wife's identity last week, and she's going through hell trying to deal with credit reporting agencies, the DMV, Social Security, and a ton of other bureaucracies....so I totally sympathize. :mad:

I've been going round and round with them. Finally resolved but before doing so, I had to tangle with a few supervisors, who actually had the audacity to question me, as in like a police interrogation, if I was in Thailand in the morning, flew across the world to California, used the card, flew back to Thailand for a ATM withdraw, then back to California, back to Thailand and back to California again, all within 48 hours. Like she didn't believe I was only in Thailand.

I asked her if she was born stupid or she was just trained to be that way for WAMU. I then gave her a small lesson in jet speeds and distances from one country to another so she could understand that there is no possible way I could pull that off UNLESS I had a flux capacitor, which I did not. It was a call worthy of being recorded and passed around the internet.

Once they get all the money back into the account, I'm going to close it. I only keep a few US bank accounts open anyway, no need to deal with morons like this anymore if I don't have to. It's a damn shame CHASE is not one of the banks failing.

Mike,
I feel for you man. I went through identity theft before and it is a mutha fucka to clean up. It haunted me for YEARS. Good luck and keep EVERY form, paper, statement or anything else you may need to clear her name, for at least 8 years. Not easy to clean that up and just when you think you did, something else pops up someone claims you owe them for.

Very interesting article on skimming.
http://www.wired.com/threatlevel/category/atm-hacking/

use CREDIT CARDS, the chargeback/dispute process on them is like 100000% simpler and easier than DEBIT cards.
With Debit cards its a royal pain to dispute ANYTHING.

Use a CC and just pay it off every month.

Whoa that's messed up!

Hi, DirtyWhiteBoy

Thanks, DWB. She immediately had the credit reporting agencies put a flag on her account, so that if anyone applies for credit using her name, they have to call here first for approval - and in 36 hours we've already heard from T-Mobile and Sears....it's amazing to me that someone who's trying to use another identity, after being refused a number of times, would keep trying instead of moving on. We *think* we're taking all the right steps --- but I have no doubt that you're right, we'll be dealing with this for years :(

Nice story on the phone call with the outsourced call center - I'm just surprised that they didn't hang up on you while you were lecturing them; I've gone through the same type of thing, trying to explain how something a bank was claiming was impossible --- and they just hung up.

There *really* are times I wish I could move to the '60s or '70s when this shit didn't happen, and when you called a company, a real person answered the phone right away and tried to be helpful :error

I have heard horror stories about WAMU.

It would probably have happened if you were with any other bank.