MojoHost celebrates 20,000th support ticket
 

Happy Thanksgiving Everyone!

I just thought this milestone was neat and I would share it with everyone. 6.5+ years so far and never a dull moment! I remember the first time Corey took a vacation and that was when we started using the ticket system, with our first part time employee.

We had some fun with this around the office.. I happen to read all of the tickets as they come in and was sitting there thinking, I'll be damned if I give 20k to someone else! So, I posted a support ticket and all of the techs have been posting to it ever since... What a bunch of geeks we are. LOL :)

Thank you to all of our wonderful clients and to our hard working employees that put the Mojo in Hosting! :thumbsup

Sincerely,

Brad

congrats :)

congrats and happy thanksgiving to you also

Congrats :thumbsup

Don't be modest Brad. Thanks for the 3 months of free hosting prize you gave me for posting that 20,000th ticket. Much appreciated.

According to my ticket history I've posted just over one half of one percent (.55%) of those tickets since 2004 -- just about every one of them a (successful!) plea to save me from the consequences of my own ignorance or lack of ability.

Corey and the gang are damn good at what they do.

congrats!

Hehehehe

I was going to queue a report and fire the top 10% of ticket makers as clients as I'm sure they make up 90% of the tickets. LOL ...just kidding...

thank you for your business!! :)

Brad

Congrats Brad I think I am responsible for quite a few of those hehe.

Mark

Agreed. I know we are a pain in the ass. Rob is the man! Saved us from so many email problems and has us on a server side spam blocker which has helped us so much.


I can't express in words how impressed I am with your team and how far you have come.


Congrads Brad!

phew....i guarantee i'm in the top 10% too :1orglaugh

congrats Brad, Happy Thanksgiving:thumbsup

Congrats, is it true that %20 of those support tickets are people asking where you get your great shirts? Happy Thanksgiving:)

I'm sure I helped on the last little push with my tickets over the past few weeks.

congratz :)

Happy thanksgiving and congratulations

Happy Thanksgiving and congratulations for your Top Notch Support Team!!! I do love 'em all! :pimp

Congrats!

congrats! hope all of those are solved!

congrats Brad! :)

COngrats man!

Congrats! That`s a good mark!

:) Your sure are... but we love ya Mark!

You're fired! Too many tickets, Chuck. LOL LOL LOL :1orglaugh

Thank you Julius!!!

:winkwink: I wish, if that were the case I could close more tickets myself! LOL


Oh, I can tell you're only just getting started...:helpme j/k

Looking forward to seeing you on that new upgraded server buddy :pimp

Welcome aboard! I think you'll be up next week, we're still working on that 1st ticket of yours. :)

Thanks and welcome aboard! At the rate we're going, we'll be hosting all of your friends and business partners pretty soon :thumbsup

Happy Thanksgiving everyone!

Brad

Congrats Brad

what to say then CONGRATS!

i dont even want to know how many i have been pushing with you over the last month

nice congrats! best move we ever did move to Mojo :)

I wouldn't brag about the number of support tickets my customers have to file. But that's just me. :winkwink:

Keep up the good work!

lots and lots and lots... and then some more!

Happy to have you aboard! It's very rewarding to see clients flourish within our infrastructure.

We are fully managed support without control panels so almost everything to be done comes in via support ticket..... from every single script install to DB addition to domain add and all of the complex problems and setups. Nothing to be ashamed about here, we're in the service business.

Thanks, Chris! We are so pleased to be hosting your whole business :thumbsup

Brad

Very nice Brad congratulations!

mojo host is the shitz

great milestone brad :)

I think we represent about half of those tickets hahahaha!

Congrats Brad! :)

lol... not bad!

congrats to the best host out there :thumbsup

:thumbsup
Good work Brad :)

Not hating on ya or anything, but isn't celebrating a number that high for the amount of clients who have been having PROBLEMS with your services, uhm, kind of not good?

Congrats babe! love my hosting. :P

all my support tickets were about adding a new domain etc. ...

at least 18,900 of those tickets are from me.