Chargebacks CCBILL
 

Hi,
I would like to ask something, I have some members who is charging back,
because they forgot to cancel etc...
Is CCBILL fighting those people somehow?

Thanks

Not much they can do. Whats really fun is when a customer calls in, gets a refund from ccbill to their card, THEN chargeback on top of it. So now I just paid THEM for having access to my sites. And its not ccbill's fault there as their is nothing they can really do against a charge back pushed through when the customer goes into the bank to do it. :Oh crap

They have a department that fights those, and I hear wins a lot of the cases.

However YOU do not get that credit on the win.

Good to know this, because for example Verotel, send me email
that someone charged back 7 times. One single, and 6 rebills!

That were really nice emails :mad:

You get those sometimes.

I have had the same from CCB where granny did not know some dude/kid stole her credit card and had to eat it for 6 months. It happens.

But most billing companies, from what I have found, fight those. Win a lot of them. But they charge you for the chargeback, and you do not get the money back if they win the fight.

what source?

Knowing that they win alot of them yet no credits end up coming back...