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Jim_Gunn

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#1

AT&T SouthEast blocking emails!

10-13-2008, 06:37 PM

I am a long time Bellsouth.net DSL customer here in South Florida (now AT&T) and as of recently I am having major problems sending emails to certain specific parties from my home office. I get emails back saying "Content Rejected" or "Not Accepted for Policy Reasons" no matter even which return address that I use and no matter if I send them from Eudora or AT&T webmail . Anyone else having the same issues?

According to what I read online, AT&T recently gave over control of their mail servers to Yahoo (believe it or not) and they have some aggressive spam filtering that is stopping legitimate emails from being sent and being received in many cases and a lot of customers are up in arms about this. I do have my own mail server for one of my domains on my hosting package so I can receive and download emails to my computer successfully with Eudora using my mail.domainname.com server address. But when I send an email, to certain parties, I guess it still has to go through AT&T somehow on this end and they still get blocked! Anyone have any suggestion how to get around this? I called some AT&T techs from tier 1 and tier 2 support in both India and America and those people were totally clueless. This is costing me a lot of time and aggravation to keep re-sending emails over and over again.
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Sly

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#2

10-13-2008, 06:47 PM

Jim have Phat set up a web application for you with one of your domain e-mail addresses. You can access your e-mail online instead of through a local client. I can't see any reason how your local IP would filter that because it has nothing to do with your web application.

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Jim_Gunn

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10-13-2008, 06:57 PM

Originally posted by Sly

Jim have Phat set up a web application for you with one of your domain e-mail addresses. You can access your e-mail online instead of through a local client. I can't see any reason how your local IP would filter that because it has nothing to do with your web application.

Sly, thanks for the comment. That is a possible solution, but frankly, it is not an elegant solution. I send and receive a lot of emails every day from and to multiple domains and I have years worth of business history in Eudora. I really do not want to log into some web application to send email since it is way too slow. I need to blaze through emailing at the speed of fast-paced business, not make a laborious chore out of it. A web app also won't have my email history at my fingertips on my own machine where I know it will survive forever with backups. I don't know if there are any other ideas.

For some reason I had though that if I send an email through Eudora using my mail.domainname.com mail server (those are the settings I set in Eudora for my SMTP server to send email) that it wouldn't be going through AT&T's mail server, but apparently it still must be going though At&T's mail server or at least their network locally if it is getting blocked for content. I mean what the hell, does that mean they are machine reading my emails and rejecting them because I have dirty words in the email? Isn't that censorship? It's not like I am sending out random spams by the millions.
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tony286

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#4

10-13-2008, 07:46 PM

do you have another isp in that area?
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jimmy-3-way

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#5

10-13-2008, 07:55 PM

Originally posted by Jim_Gunn

I am a long time Bellsouth.net DSL customer here in South Florida (now AT&T) and as of recently I am having major problems sending emails to certain specific parties from my home office. I get emails back saying "Content Rejected" or "Not Accepted for Policy Reasons" no matter even which return address that I use and no matter if I send them from Eudora or AT&T webmail . Anyone else having the same issues?

According to what I read online, AT&T recently gave over control of their mail servers to Yahoo (believe it or not) and they have some aggressive spam filtering that is stopping legitimate emails from being sent and being received in many cases and a lot of customers are up in arms about this. I do have my own mail server for one of my domains on my hosting package so I can receive and download emails to my computer successfully with Eudora using my mail.domainname.com server address. But when I send an email, to certain parties, I guess it still has to go through AT&T somehow on this end and they still get blocked! Anyone have any suggestion how to get around this? I called some AT&T techs from tier 1 and tier 2 support in both India and America and those people were totally clueless. This is costing me a lot of time and aggravation to keep re-sending emails over and over again.

Cox does the same shit. It's fucking infuriating.

My suggestion - call up customer service and rant at them for a while.

It won't help, but you'll feel better.

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Jim_Gunn

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#6

10-13-2008, 08:40 PM

Originally posted by tony404

do you have another isp in that area?

There's Comcast cable as another option. I think that is it in my area. I should read the forums on BroadbandOnline to see what issues they have. I have had reliable email service with Bellsouth since 1998, and I have been very happy with them for the most part. But since they got taken over by AT&T things have started going downhill. And I am not the only person complaining. Email is such an essential service, I can't believe that I have to waste my time during these hard economic times with this nonsense. I think that I am going to take Jimmy's advice and call AT&T on speaker phone while I am working tomorrow and mistreat some of their employees.
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GotGauge

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#7

10-13-2008, 10:28 PM

Cox does the exact same thing. On top of that Cox will NOT allow you to use your own mail servers, they block port 25.

Cox blocks certain domain names from time to time. I was so pissed when I found out it was them, because they swore time and time again, they did not block emails. after many phone calls one guy finaly said, look you figured out we do, but it is only porn or hate words, we are a christian company or something the that affect.

about a week later my domains we not blocked anymore, but several big companies were.

I did notice that it also only affects one mail dns server at a time so I keep changing mine up.

smtp.west.cox.net smtp.east.cox.net smtp.central.cox.net

Sure sucks to pay for a business line, can't even use my own mail servers, and when using theirs, they censor my emails.

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sandman!

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#8

10-13-2008, 10:32 PM

guess im lucky here the isp's i have used all let you use port 25 i would never sign up with a service that had port 25 blocked

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Grapesoda

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#9

10-14-2008, 05:00 AM

Originally posted by Jim_Gunn

Sly, thanks for the comment. That is a possible solution, but frankly, it is not an elegant solution. I send and receive a lot of emails every day from and to multiple domains and I have years worth of business history in Eudora. I really do not want to log into some web application to send email since it is way too slow. I need to blaze through emailing at the speed of fast-paced business, not make a laborious chore out of it. A web app also won't have my email history at my fingertips on my own machine where I know it will survive forever with backups. I don't know if there are any other ideas.

For some reason I had though that if I send an email through Eudora using my mail.domainname.com mail server (those are the settings I set in Eudora for my SMTP server to send email) that it wouldn't be going through AT&T's mail server, but apparently it still must be going though At&T's mail server or at least their network locally if it is getting blocked for content. I mean what the hell, does that mean they are machine reading my emails and rejecting them because I have dirty words in the email? Isn't that censorship? It's not like I am sending out random spams by the millions.

I had a few probs so I have everything go to gmail and then set up a pop with them
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Manowar

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#10

10-14-2008, 05:33 AM

they've fucked over people i know with them so hard, doing stuff like this doesnt surprise me any more
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buyandsell

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#11

10-14-2008, 06:10 AM

That sucks I use them in the southeast but I use spamarrest to send my emails so I've not had that problem

At&tr charges suck $10 for caller ID!

BTW if you call up to downgrade your DSL (I have 6mbps but only get 3mpbs) they will probably offer you $10 off your bill for a year to get you to stay.
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