epassporte requesting all this info?? wtf?
 

hey guys
ive had my epass act for yrs, neevr had a chargeback.. havent even had any activity on it for months;

All of a sudden epassporte wants me to send IN A SHIT LOAD OF INFO

voided check, checking act statement, back of credit card, utlity bill, etc,

wtf is going on? theres like 10 documents they want

Sure it's them??? never had to show this either....

i just got this too
i dont even have 3/4ths of the documents they want

Where is it being sent?? email or what?? nothing here...

why did you get it?

unread messages in your account info

Ya got it myself a few mins ago....

Good for them, 90% of affiliate fraud, the payment method is epassporte. This stuff will cut down on the scammers big time!

how is it hitting accounts that have been open for years with no issues for more info going to cut fraud?

you think the fraud accounts are 2 years old ?

i would bet 99% of fraud epass accounts are under 6 months old.

I just got this too. As many others I am sure. kind of unsure what they need exactly. However I understand that it's all about fraud but why not ask this from "questionable" accounts. it seems they want some of my Wells Fargo info as well. I can't even load or send money to any of my wells fargo accounts anymore.

The amount of info they are requesting is absurd. They want a scan of your credit card front and back, scan of your ID, scan of a check, scan of your bank account statement.

Sorry, that's too much stuff to give anyone, especially a company that has had a lot of security issues.

lol.. I just realized they want stuff from a card that I haven't had for over a year, I have moved to another state and have new acct numbers etc. I couldn't even pull up any of the info they request if I wanted to, I would hate to lose my epass acct. But this is absurd and now that it is all about old stuff for me, I wouldn't even know how to go about it.

And I am not even going to try and call them, been there done that. I get some rude person after 45 minutes wait, and at the end of the convo I know exactly how much I knew before I called.

Account Alert!
It has been requested that you submit documentation regarding your epassporte account. To view the details of this request and submit requested information, please click HERE or select "Upload Documents" from the Menu Options listed on the left-hand side of this page.

We thank you for your assistance in this matter.

:Oh crap
what triggered all of this

I just got mine. They want all kinds of stuff including a verification form, copy of my credit card, copy of my credit card statement. copy of a voided check, copy of checking account statement, copy of voided check, proof of name and address and copy of government ID.

What a pain in the ass.

Check that, it looks like I can choose a certain option and then I only have to do a couple of them.

whatever

This will take me days to do, and weeks to finish, if this is for real they are putting a LOT of hassle on us, tons, I hope they feel it's very necessary that they have this info :(

Requested Form: Verification Form
Requested Document: Copy of Credit/Debit Card (Back)
Requested Document: Copy of Credit/Debit Card (Front)
Requested Document: Copy of Credit Card Statement
Requested Document: Proof of Name and Address
Requested Document: Government Issued Photo ID

=

lame.

basically ePass just stole $100k. all phishers,scammers,spammers,anon ppl are not going to send any of that info in and their accts are just gunna lamp w $ in them.

what happens if you dont send in any info?

although, im sure some handy photoshop skills would come into play perfectly here.

I just got this too!!! :mad:

I have had an account with epassporte for several years with no problems/chargebacks/nada!

Half of the stuff they want from me I DON'T FUCKING HAVE!!! (paypal debit card that is long expired ... and thus I cannot give them a copy of CC statement for same reason ...drivers license is under supension, and is/was my only government issued photo ID ...)

My damn bank never has requested this much info from me!!!

And I move a couple thousand dollars a month thru epassporte ... and now it is FROZEN ...

MY FUCKING RENT IS DUE TOMORROW !!!!!

THIS IS NOT FUCKING COOL AT ALL !!!! :mad::mad:

Where is Michael with a response??

How to use the Document Upload interface:
You may submit any number of documents at one time via this interface.

Click on the "Browse..." buttons to search for appropriate files on your computer.

Once you have selected the files that you wish to upload, click on the large orange button labeled "CLICK HERE TO SUBMIT DOCUMENTS" to submit the selected documents for review.

To learn more about each requested document-type and the required criteria for acceptance, you can click the "What is this?"-link that is located underneath each document request.

Although every effort is made to promptly review customer documents, please be aware that it usually takes between 7-10 business days for uploaded documents to complete our review process.

You may check the status of your submitted documents by looking through the "Previously Submitted Documents" section on the lower half of the page.

so all your cards expired and you never bothered updating the info? And you are depending on epass payments for your rent...geez hate to be in your shoes

yeah this is some gay shit

I was going to bitch too, because I used a friends c/c to open my account and now I have to harrass him for all this info, thou it shouldn't be a problem. hopefully my account isnt frozen in the meantime.. I live off this card :(

this is such bullshit... had account for like 2 years with no issue and now I have to go through all this fucking trouble :mad:

btw, i can still send money, is visa electron still activated for 31 days?

Define Irony....
 

Here's the thing ... the debit card attached to my epassporte was my paypal mastercard (no monthly statements) ...

Twelve days ago, paypal notified me that Mastercard had canceled a block of cards that a merchant had reported a compromised card in ... (apparently it is standard procedure from Mastercard) ... so after arguing with the paypal rep for 30 minutes, and being transferred to a supervisor, Paypal agreed to send my replacement card by DHL courier two days later ... so no I had not updated the attached card yet ... :(

The second problem I have is that my driver's license is currently under suspention - I had to surrender it to the court ... and this is/was my only government issued photo ID -- I don't own a passport.

A good 30-40% of my income arrives through epassporte ... so yes I rely on part of this money to pay my bills.

{/end of rant} :Oh crap

So true...

"No documents are requested at this time."

my acc is over 3 years old and looks like I'm OK to go (for now)

WOW.. they do want alot of info :(

didn't get this message yet

BUT... question to those who got it - how much time does Epassporte give you to send the documents, until they freeze (?) your account?

Epassporte better get it's ass in here and explain this shit, THEN DROP IT, or it's gonna lose all their business. I sure ain't for HELL going to give them all the docs they requested. Easier to by a $1M Co-Op in NYC!!!!!!!!!!

30 days

a year ago they froze accounts till they got documents

so its a major improvement :2 cents::2 cents:

Ive had my account for years and got this too.... ugh annoying

This should be standard for all new accounts, whats the bet I could open a new account now not have to provide the info scam 10 people then fuck off....

what happened if you don't submit all those documents?

I think, kapopoy, they will freeze your account and you lost all your funds?

glad i don't have to deal with this garbage right now

This sucks big time and I fail to see how fucking with people that have been their members for years and never had any problems is eithr good business or helps prevent fraud.

Lets see if anyone from epass will post in GFY in the next couple of days (I highly doubt that they will)

"No documents are requested at this time."

The 2 credit cards I have on file are Mastercard. I clearly states next to them that they no longer take Mastercard for loads. Yet they demand a copy of the front and back of the card I can't use?

Why do I have a feeling someone at ePass made an error and this should have gone to new accounts or something?

Mine have been active for years and years

epass sux

You all confuse me. I am not an Epassporte person, I use them like you do. Still there are threads here talking about fraud accounts on epass defrauding sponsors, fraud accounts stealing your money and transferring it to them.

Now they are finally acting like a real banking entity and asking for proof that you are real before allowing an account and you whine.

we are whinning cuz Personally IVe had my act for years, no single chargeback, verified bank act, etc.

and now they want soem docs i dont even have:

They want:
Front and back of 2 credit cards i dont even have possession of anymore
utility bill
voided check
bank statement for 2 accounts
credit card bill
driver license

see what i mean?

I agree, the last frauders I terminated, when I dug deeper, I found them all over our system with over 25+ epassporte accounts. These type of regulations will hopefully solve/slowndown that.

Michael O is gonna be busy with ICQ these next few days.

Yet people still bitch about extra security... even more so the ones who have been ripped off

:2 cents::2 cents:

Well, epassporte has "issues". They have a very bad habit of losing/misplacing things. Nothing is simple with them and they have NEVER had the staff resources available to them to take care of regular business much less a mass "send in documentation request" I have sent epass emails, and they have answered them 3 months later (no joke).

Now, when I walked into my bank for the first time to open an account they asked me for my Social Insurance number and my drivers license. They recorded the information, but did not take photo copies of the information. I then was able to deposit and cash checks worth thousands of dollars based on that.

Now here comes epassporte that wants a copy of your credit card front and back. They want a copy of your drivers license or passporte. They want copies of your utility bills, they want copies of your bank statements, debit cards and credit card statements.

Now most people here want to know why so much info required? Then there is the issue of what are they going to do with the information? For example, I make a purchase online, and my credit card number is encrypted..no one knows it. But epassporte wants copies of my credit cards front AND back...they have the full card number, CVV2 number on the back AND the signature. Where are they going to keep this info? Who has this info? Will the info be secure? Keep in mind, this place has a nasty habit of "losing" the information they request and then they request it again.

So they want a copy of your recent bank statement? Credit card statement? Utility bill? They apparently want this to "verify": your address...but those statements contain a lot of personal information....that is no ones business...for example...it tells epassporte what your credit limit is..how much is owing on the card...where you shop...how much you spend...how much you have in your bank account.....how you spend your money..what you spend your money on.

Now some would think that is far too much information for the average company to keep, and where they keep it, and who has access to the information is important. With the information gain through this "verification" someone could take your credit card numbers, know exactly where you spend your money, and in essence they could make similar purchases to your account without alarm bells ringing to your credit card company. This information could also be sold to outside companies....who buys products online? Sell that information to companies to target you for phone sales, email sales...postal sales.. You get the idea.

I got this one too :( Had my epass for 5 years.....

I think it's great they are acting more like a bank, and I still LOVE epassporte no matter what, but I just wish they'd give more time than just 1 month to come up with these documents, I am far away in a foreign land, so for me to get ahold of actual paper bank statements to send to them will take me a LONG time

Where the FUCK is the epassporte rep...?