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WiredGuy 04-06-2008 12:42 PM

Rogers Customers
 
If you're a Rogers customer, have you started seeing these warnings when surfing?

Quote:

Our records show your household has reached 100% of the 60 GB monthly usage allowance provided with your Rogers Hi-Speed Internet Express service.
After looking up my usage records, I'm showing my monthly invoice would cost about $800/month (for 450 gigs of usage). What the hell? Is Rogers insane!!

The highest internet package they have only allows 95 gigs per month. What kind of highspeed internet service is this?! What other alternatives are out there for us canucks?

WG

baddog 04-06-2008 12:43 PM

Hell, I would use that much (and more) just with my email.

sandman! 04-06-2008 12:48 PM

and people are bitching that comcast is going to start capping at 400 gigs

60 gigs is a joke

SoloCrush 04-06-2008 12:53 PM

Time for Telus to come to ontario for internet.

k0nr4d 04-06-2008 12:55 PM

Quote:

Originally Posted by SoloCrush (Post 14034608)
Time for Telus to come to ontario for internet.

telus is even worse and lower limits

dready 04-06-2008 12:58 PM

I'm thinking of getting a dual WAN router and have Rogers and Bell at the same time.

WiredGuy 04-06-2008 01:01 PM

What's the point of an internet service offering 9 megabit connections when you can't even use a fraction of it? According to my daily stats, I use 40 gigs per day.
WG

marzzo 04-06-2008 01:05 PM

Is this just a Canadian thing?

marzzo 04-06-2008 01:07 PM

Quote:

Originally Posted by sandman! (Post 14034597)
and people are bitching that comcast is going to start capping at 400 gigs

60 gigs is a joke

WTF I didn't get this memo..

BlackCrayon 04-06-2008 01:14 PM

Try bell. As far as I'm aware there are no limits. I got a notice in the mail from Rogers that they are going to start charging 2 bucks per gig overage in June. Rogers doesn't care about how much you need, they just want customers who only use the net to check their facebook and email.

WiredGuy 04-06-2008 01:15 PM

Quote:

Originally Posted by BlackCrayon (Post 14034667)
Try bell. As far as I'm aware there are no limits. I got a notice in the mail from Rogers that they are going to start charging 2 bucks per gig overage in June. Rogers doesn't care about how much you need, they just want customers who only use the net to check their facebook and email.

Yeah, $2/gig for overage is insane, that'll put my Internet bill at about $3k/month, lol. They're about to lose a client :)
WG

sandman! 04-06-2008 01:20 PM

Quote:

Originally Posted by WiredGuy (Post 14034670)
Yeah, $2/gig for overage is insane, that'll put my Internet bill at about $3k/month, lol. They're about to lose a client :)
WG

they dont want people that use 40 gigs a day :2 cents::2 cents:

BlackCrayon 04-06-2008 01:20 PM

Quote:

Originally Posted by WiredGuy (Post 14034670)
Yeah, $2/gig for overage is insane, that'll put my Internet bill at about $3k/month, lol. They're about to lose a client :)
WG

Ditto here. I don't use anything close to what you do but come very very close to going over my limit every month. Last time i checked bell high speed wasn't even available in my area though. Surprising since I live in a very suburban area of ottawa. Rogers really needs to get with the times and stop being so cheap.

WiredGuy 04-06-2008 01:28 PM

Quote:

Originally Posted by sandman! (Post 14034684)
they dont want people that use 40 gigs a day :2 cents::2 cents:

Then why are they offering internet packages upwards of 12 - 15 megabit? 60 gig per month is less than 1 megabit.
WG

datatank 04-06-2008 01:33 PM

Thank the Torrents

Za Ha 04-06-2008 01:40 PM

Mine says:

if you do go beyond your allotted usage allowance, you would pay your regular monthly subscriber rate, plus $1.50 per GB, until you reach $25.00.

I think that means that even if I use 1000GB a month it will only charge up to $25.00 extra.

WiredGuy 04-06-2008 01:42 PM

Quote:

Originally Posted by Za Ha (Post 14034724)
Mine says:

if you do go beyond your allotted usage allowance, you would pay your regular monthly subscriber rate, plus $1.50 per GB, until you reach $25.00.

I think that means that even if I use 1000GB a month it will only charge up to $25.00 extra.

Where do you see that? I'm seeing the $2/gig charge for Express clients. $1.50 for Extreme clients, but I didn't see any reference to the $25 maximum. Does that mean the maximum overage is $25 or they'll cut your internet after you hit that $25?
WG

BlackCrayon 04-06-2008 01:50 PM

Quote:

Originally Posted by WiredGuy (Post 14034734)
Where do you see that? I'm seeing the $2/gig charge for Express clients. $1.50 for Extreme clients, but I didn't see any reference to the $25 maximum. Does that mean the maximum overage is $25 or they'll cut your internet after you hit that $25?
WG

I'm looking at what rogers sent me now and it does say what ZaHa quoted though doesn't say what, if anything would happen once you hit the $25 bucks. If nothing, its not that bad a deal if when you're using that kind of bandwidth.

WiredGuy 04-06-2008 01:55 PM

Quote:

Originally Posted by BlackCrayon (Post 14034766)
I'm looking at what rogers sent me now and it does say what ZaHa quoted though doesn't say what, if anything would happen once you hit the $25 bucks. If nothing, its not that bad a deal if when you're using that kind of bandwidth.

Yeah, I'd pay $25 extra over the estimated $3000/month I would be paying for overage.
WG

AdPatron 04-06-2008 02:07 PM

Wow that is just crazy!!

Fizzgig 04-06-2008 02:16 PM

That's pretty ugly. Contact them and ask about business packages?

pornask 04-06-2008 02:22 PM

Quote:

Originally Posted by SoloCrush (Post 14034608)
Time for Telus to come to ontario for internet.

Telus are rip off bastards. I'm with Shaw.

RandomNinja 04-06-2008 05:14 PM

Telus is the devil

sandman! 04-06-2008 05:19 PM

Quote:

Originally Posted by WiredGuy (Post 14034703)
Then why are they offering internet packages upwards of 12 - 15 megabit? 60 gig per month is less than 1 megabit.
WG

they want the average surfer that spends 1-2 hours a day online.

there is no way you will use more then 60 gigs a month spending 2 hours a day online.

I do agree that 60 gigs is low but thats the market they want 40 gigs a day is alot no isp really wants you no matter what you might think they loose $$$$ on you.

WiredGuy 04-06-2008 05:22 PM

Maybe I'm using a lot but it only works out to 5 megabit. It doesn't seem that crazy to me (400 gig/week).
WG

Iron Fist 04-06-2008 05:24 PM

Quote:

Originally Posted by WiredGuy (Post 14034575)
What other alternatives are out there for us canucks?
WG

Shaw Communications?

WiredGuy 04-06-2008 05:27 PM

Quote:

Originally Posted by sharphead (Post 14035226)

Looks like a Rogers reseller to me:
Quote:

Up to 5 Mbps download speed
60 GB/month data transfer
WG

Chef86 04-06-2008 05:29 PM

I'm with Cogeco for the internet and have never had a problem :)

jakethedog 04-06-2008 05:32 PM

Quote:

Originally Posted by SoloCrush (Post 14034608)
Time for Telus to come to ontario for internet.

I heard the year before last that Telus had some un-fricken believable speeds in Alberta ... 400mgs up and down or something close as well as all HDTV phone and internet through one line .. they have been in R&D in the Vancouver lower mainland with 100 or so clients .. No idea about bandwidth caps .. but I was very interested in the speeds ..personally i hate Shaw..which i think is Rogers ..

Juicy D. Links 04-06-2008 05:34 PM

we got wars here between Optimum and Verizon FIOS and Time Warner that they are not even capping shit , there needs to be competition to put these cracker sin check

Juicy D. Links 04-06-2008 05:35 PM

i use 8000 gigs a day cause i download so much porn

KrisKross 04-06-2008 05:42 PM

WG, are you using a residential or business plan?

pornask 04-06-2008 05:56 PM

Quote:

Originally Posted by jakethedog (Post 14035244)
I heard the year before last that Telus had some un-fricken believable speeds in Alberta ... 400mgs up and down or something close as well as all HDTV phone and internet through one line .. they have been in R&D in the Vancouver lower mainland with 100 or so clients .. No idea about bandwidth caps .. but I was very interested in the speeds ..personally i hate Shaw..which i think is Rogers ..

I was with Telus for 3 years. Their speed and uptime beat any other service easily, but the bullshit of putting up with them is not worth it. They are never wrong, it's always your problem. Regardless of how obvious it is, according to the problem is always on your end, never theirs. Plus their servers are infested with viruses. Good luck if you're reinstalling your computer and need to get a service pack from the internet. Before you can install a patch to block the worm, it will be there screwing it all up for you. Telus is a waste of time. Good speed, virtually no downtime (unlike Shaw) but the bullshit of putting up with them is not worth it. Don't even ask about their "rip off" practices...

PS - I'm in Edmonton, Alberta

WiredGuy 04-06-2008 06:07 PM

Quote:

Originally Posted by KrisKross (Post 14035275)
WG, are you using a residential or business plan?

Both. I have Rogers at home and at the office. I didn't get the notice yet for the office connection, but I imagine that's coming on Monday when I get to work.
WG

Bomber8888 04-06-2008 07:24 PM

I run both rogers and bell and honestly Bell has the worst support imaginable and setting up the line took them 6 weeks. I got them to install my internet twice in 3 years and both times it took them 6 weeks each time and thats with aton of bitching. I just got my Rogers notice and i'm only doing 45gigs a month, so i'm good! But looks like Rogers only wants customers who don't surf alot.

Bomber

onlineriches 04-06-2008 08:12 PM

This is bullshit, I switched to Rogers 5-6 years ago because Bell were the ones who came out with these bogus caps.

Last I was aware Bell also has a 60 - 75GB bw cap on their services, can anyone in ON confirm/deny this?


Cogeco was the only good provider I have used in Ontario, and they are only available to exclusive areas.

SexualDragon 04-06-2008 08:14 PM

use dsl. Rogers is a money hungry monopoly and it should be illegal

damn you moses

WiredGuy 04-06-2008 08:17 PM

Quote:

Originally Posted by onlineriches (Post 14035567)
This is bullshit, I switched to Rogers 5-6 years ago because Bell were the ones who came out with these bogus caps.

Last I was aware Bell also has a 60 - 75GB bw cap on their services, can anyone in ON confirm/deny this?


Cogeco was the only good provider I have used in Ontario, and they are only available to exclusive areas.

They both (Rogers, Bell) technically have had caps since 2005 or so. They just never enforced them until now it seems...
WG

qwe 04-06-2008 11:10 PM

im on bell with unlimited high speed plan, but their download speed sux (i get 500-600kb/s download) ... my buddy uses aurora cable and he's getting over 1mb/s download

SleazyDream 04-06-2008 11:15 PM

the internet is getting overloaded with video usage.

thank the tube sites for that - porn and mainstream ones.

more and more companies will HAVE to move to this method, it's the only way to get controll on usage and keep it within usable limits


this will start happening a LOT in the near future folks to everyone


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