Webair Billing Department Is A+ .I Told you
 

f you are receiving this message your account has already been temporarily
suspended. This means that
several attempts have already been made to contact you via email and phone
to rectify the problem prior to this happening.

Your account notes indicate that this suspension is due to:

nonpayment

In order to release this hold, you must contact the Webair Billing
Department via
[email protected] or by calling 516-938-4100 10am-6pm, Monday through
Friday.

Please note that you can update your billing information via your control
panel in the BILLING CENTER. We recommend that you keep your contact
information up to date as well, so we can avoid this in the future.

Also be aware that failure to contact us within 14 days will result in the
AUTOMATIC termination of your account and the deletion of your data.

Thank you,

Webair Internet Development Inc.
Phone: 1-866-WEBAIR-1
Fax: 516.938.5100
E-mail: [email protected]
http://www.webair.com

Sandy at webair is actually very helpful and always replies to my emails very fast during normal business hours. If you have any billing problems then hit her up at sandy @ webair dot com

Sadly I can't say that the tech support has been that great lately. Hope it will improve.

Pay your bill... :thumbsup

You didn't pay your bill, so I am not sure what the complaint is.

But is WebAir really that bad? All i see if complaint after complaint. Are these just isolated incidences and the majority of people love them? I was about to get a few servers from them and then came across so many complaints here.

It looks like only 3 days (1 business day) have passed since march 1st (when the bill is due?) Looks like they don't fuck around, they cut you off pretty quick...

i says it before, i say it again, webair is da best i ever hosted with! got boxes with them in amsterdam and in the big apple. i dont know much about da virtual hosting other den a small account i got for a client never had an issue wit it though

I second what he said.

My credit card on file was expired. I asked them to send me a bill for 5 months.
They sent out the bill. and then suspend my account.
I feel sad