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quiet 10-05-2002 11:32 PM

some glo-bill questions
 
i had a couple of questions about glo-bill - for those who use them:

(1) how has your experience been with them as far as support/tech issues go?

(2) 'US Presence' - what have you heard with respect to this issue for non-US paysite owners (specifically Canadians)? is there anything concrete about this issue on their site (i couldn't find anything)? or from their upper management?

(3) what form of password system(s) do they use?

(4) do they pay via wire? all i see on the signup form is check payment.

(5) do they send out emails prior to each rebill? i've seen several different answers to this one. from yes, to no, to sometimes, to 'it's an option'.

(6) scrub - for those who've used other 3rd party processors before glo-bill, how does it seem?

thanks :glugglug

Bear 10-05-2002 11:36 PM

(1) They are really great. You can search this forum.

(2) I can't answer this yet. From the post this forum, the big3 say that you must have corp in the processor's country. But I can't see this statement under ibill newsletter.

(3) They have their own script to do it. All auto, you don't have to worry.

(4) Yes, they do, that's how I receive my money.

(5) No, they don't. But if you want, youc an set it in your admin area.

(6) Can't say much about this, becasue they are my 2nd processor.

El Demonio 10-05-2002 11:40 PM

They scrub a lot more than Ibill, i tried them 6 months ago and discontinued due very unsatisfactory results. rebills gets affected too.

Is better to accept the cards over the phone than bill with them.,

quiet 10-05-2002 11:44 PM

(1) They are really great. You can search this forum.

yes, i've already done that.

(2) I can't answer this yet. From the post this forum, the big3 say that you must have corp in the processor's country. But I can't see this statement under ibill newsletter.

this is the main thing i'm wondering about. everyone has been saying 'glo-bill' has a solution. do they at least say somwhere (themselves) that the new regs do not apply to them?

i know all about ibill lol.

(3) They have their own script to do it. All auto, you don't have to worry.

cool. does it interact with your .htpasswd file, or is it simpler than that?

thanks for the info

wonton 10-05-2002 11:45 PM

I beg to differ with el domino.

I use them as primary for all my sites and compared to iBill and Epoch, their scrub is great. Less declines and less chargebacks. But who knows. Maybe it depends on your site, type of traffic etc. My experience has been nothing short of perfect. Other webmasters with them have also posted a lot about their great service. Search the board.

On (2), globill themselves posted here in the last few days that foreign webmasters don't need a US corp. No special requirements.

Brown Bear 10-05-2002 11:49 PM

I wouldn't listen to El Demonio, he's a confirmed retard.

I can tell you that I have read plenty of posts saying good things about Glo-Bill from existing clients.

I'm also thinking about using Glo-Bill

Webby 10-05-2002 11:52 PM

Quiet:

Yea.. reckon Globill is a possible! And... no disrespect to Globill, but don't let *any* one credit processor handle your transactions - they (or rather, some "higher power") cannot be relied upon not to change the goal posts, so suggest you use a few processors for cards and rotate signup pages!

You, nor anyone, needs to end up losing all their recurring billing to some card processor either thru their fault or that of their "I'm-In-The-Mood-For-A-New-Set-Of-Rules" banking partners...

El Demonio 10-05-2002 11:53 PM

I wouldn't listen to brown bear

He's flea infested and also talented enough to suck cock and type at the same time.

I'm talking about my own experience, not about what i read elsewhere.

You are a clinic case BB

Brown Bear 10-05-2002 11:56 PM

Quote:

Originally posted by El Demonio
I wouldn't listen to brown bear

He's flea infested and also talented enough to suck cock and type at the same time.

I'm talking about my own experience, not about what i read elsewhere.

You are a clinic case BB

Have you finished cutting up those Visa cards yet?

Retards really shouldn't handle scissors :1orglaugh

El Demonio 10-05-2002 11:57 PM

I agree, Webby, this experience has shown us all that U.S. companies (at least) are not to be trusted.

They change the rules when they want and are deceptive enough to try blackmailing by giving you hard deadlines.

I run my biz, not any other greedy gringo.

Bear 10-05-2002 11:59 PM

As for their password script, yes, they touch your htpasswd file. They auto delete all the exipre users. If you have other db other than .httpasswd, you hve to modify the script in order to delete the users there as well.

Brown Bear 10-06-2002 12:00 AM

Quote:

Originally posted by El Demonio
I agree, Webby, this experience has shown us all that U.S. companies (at least) are not to be trusted.
US companies are not to be trusted?

haha

Can you possibly say anymore amazingly stupid statements?

El Demonio 10-06-2002 12:05 AM

Oh yeah!

Ask Worldcom, Enron, and adelphia victims!

BTW: Ibill didn't pay June web900 calls due Wordlcom bankrupcy, any thoughs on this anybody?

Webby 10-06-2002 12:06 AM

:Graucho Doubt there is any difference in US companies to others - too cynical for that! Although the public revelations of late may seen otherwise!

Basically anyone that holds your money is a problem! From the old days on the net and the 900/audiotext frauds to current day is no different - there are assholes everywhere, not just in the US!

Now.. about that security deposit from VISA :BangBang:

quiet 10-06-2002 12:08 AM

Quote:

Originally posted by Bear
As for their password script, yes, they touch your htpasswd file. They auto delete all the exipre users. If you have other db other than .httpasswd, you hve to modify the script in order to delete the users there as well.
thanks.

any other current users of glo-bill have anything to add?

El Demonio 10-06-2002 12:12 AM

check this:

www.globosale.com
www.multicards.com
www.dutchbill.com
www.2000charge.com

European billers, the solution

Brown Bear 10-06-2002 12:14 AM

Quiet,

Did you find out any details about probilling?

quiet 10-06-2002 12:17 AM

Quote:

Originally posted by Brown Bear
Quiet,

Did you find out any details about probilling?

no. the guy never emailed me back.

Brown Bear 10-06-2002 12:22 AM

Quote:

Originally posted by quiet


no. the guy never emailed me back.

Hmmm...thats not good.

But I like their signup pages.

Check out this sites signup page, they use probilling.com:

www.jade-white.com

quiet 10-06-2002 12:24 AM

Quote:

Originally posted by Brown Bear


Hmmm...thats not good.

But I like their signup pages.

Check out this sites signup page, they use probilling.com:

www.jade-white.com

popup heaven.

Brown Bear 10-06-2002 12:25 AM

Quote:

Originally posted by quiet


popup heaven.

yeah, I should have warned you about that, but they have nice signup pages and I've found at least 20 paysites that use them.

El Demonio 10-06-2002 12:30 AM

"Rumor is the big 3 are scrambling to setup merchant banks in other countries."

Hey Fleabag! where did you heard that?

Shark 10-06-2002 02:03 AM

Quote:

Originally posted by quiet


thanks.

any other current users of glo-bill have anything to add?

Quiet,

Ive been using Globill as my secondary processor for about 3 yrs, Ive never had a problem with them, techsupport via email is superb, I usually get a reply within 10 -30 mins max.

The thing I like best about them is that they listen to and care about what their webmasters want.
I have seen them add requested extra functions in time and time again for their webmasters if they think it will help us out.

Their password system works fine, it also makes a backup of your htpasswd before it alters the original each time in case of problems, Ive never seen a problem with this either.

Their webmaster interface also does everything Ive ever wanted to do plus a lot more that Ive never needed to..

If your thinking about making the move to them and still have questions about how their system works, you can get an instant preview account with them and I think you can check out the system from within the webmaster interface with this, I'ts been a while since I did the preview account thing, maybe someone else could shed further light on what is available to be seen with the preview account ?

cherrylula 10-06-2002 02:06 AM

That's one hell of a handle, Shark.

seven 10-11-2002 01:27 PM

My other window is on GloBill signup page. I see a potential problem.. they won't let me do a 3 mon rebill but max 31 days? But hey some of my members go for 3 mons and then rebill too.. duh! Also 16% starting rate is a bit higher than most other processors too. Maybe I should check probilling then?

psyko514 10-11-2002 09:57 PM

- their support is great... they even answer posts in wrong sections of their message forum.
- their interface is pretty good, although it could use some improvement.
- the fact that you can only rebill one month subscriptions kinda sucks...
- yes, they take 15.95 which is higher than normal, but you'll get significantly less chargebacks which'll make up for that difference.
- good partner program and good user referral system.
- their signup pages are very boring.

i was gonna say something else, but i completely forgot... damnit.

UnseenWorld 10-11-2002 10:09 PM

Quote:

Originally posted by seven
My other window is on GloBill signup page. I see a potential problem.. they won't let me do a 3 mon rebill but max 31 days? But hey some of my members go for 3 mons and then rebill too.. duh! Also 16% starting rate is a bit higher than most other processors too. Maybe I should check probilling then?
But this is good. I would imagine that chargebacks are higher on 90 day rebills than 30 day rebills, right? And if you make a site that the 90 day guy really likes, he can always rejoin. I have 90 day guys who rebill with great regularity. I don't think the guy who commits to 90 days is the one you really need to worry about. You sold him pretty well if he went in for 90 days, and if he's lost interest, a 90 day rebill will be a big enough $ amount that he'll definitely pursue a chargeback.

jennycards 10-12-2002 01:15 AM

Quote:

Originally posted by Bear
(3) They have their own script to do it. All auto, you don't have to worry.

I am just migrating from iBill to GloBill and hat to realize that (by default) GloBill does NOT check if a chosen username already exists in your .htpasswd file. So if a username is not in their database yet (because user had joined through iBill) you might end up with two identical usernames in your .htpasswd.

I am now discussing this matter with their support -- which (by the way) is 1,000% better that iBill's.

seven 10-16-2002 05:00 PM

Anyone else migrated to Glo-Bill from another processor? How's your experience with 'em so far? Migrating was smooth for me but not sure about the sales.. may be too soon to tell if it's better/worse..


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