Cologroup, you are so funny
 

I asked to close my account and send a ticket on 9/29/02

Please note that I asked to close my account to make sure not to bill my credit card the next month.


Here it is:


---------------------------------------------------------------------------------Status closed
Ticket T1033347689
Created 09/29/2002
Tickets 2

Subject Please close my account
Problem My server is: bsd60.cologroup.com
Please close my account immediately, also, make sure I will not be re-billed for next month with my credit card.

Thank you.

Can you confirm and send me an e-mail once the account has been closed?


Support Team
Customer

Date 10/01/2002 after 3 days
Attended admin
Date
Status no customer response

Solution Not closed yet but closing
----------------------------------------------------------------------------------

Well, I can still access my e-mail and FTP, acount is still not close and guess what I received yesterday by e-mail :

"Your invoice appears below. Please call your credit card bank. Your transaction said it could not be authorized with out a phone approval. You can also use PayPal if you like.

Thank you for your business - we appreciate it very much.

Sincerely,

ColoGroup Corporation
858-456-7378"

LOL! I was expecting this kind of problem, so I called my bank, told them I lost my credit card (I wanted a new card for the internet anyway). They canceled the old one and issued a new number.


I win! :thumbsup :winkwink:

Smart move on your part. Someone posted recently (I forget who) that he had been billed for several months after having asked them to shut down his service.