ok so i decided to upgrade my web host plan...

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  • eMonk
    Confirmed User
    • Aug 2003
    • 2310

    #1

    ok so i decided to upgrade my web host plan...

    i decided to upgrade my web hosting plan on monday. its now friday & the work order is still not complete. its final eta was 8:00pm today. its now 10:40pm. its near completion but its like no one is working the orders. i responded to the work order ticket around 2pm today to complete it. i haven't gotten a response since. just contacted live support & they tell me the admin will contact me in a hour or so.

    if i would have known it was going to take this long i would have gone with my initial host that could have had this done in ONE DAY!!!
  • pornask
    So Fucking Banned
    • Aug 2006
    • 6518

    #2
    wow, dude. You should try one of reputable adult hosts that know what they're doing. You may end up paying a few bocks extra, but you will seriously see your sites up and running and you will spend less time keeping them alive, hence more time to grow them.

    Comment

    • baddog
      So Fucking Banned
      • Apr 2001
      • 107089

      #3
      Unless they had to special order the hardware, and informed you of that ahead of time, that is unacceptable IMHO.

      Comment

      • eMonk
        Confirmed User
        • Aug 2003
        • 2310

        #4
        its funny because their banner is currently being displayed in the gfy rotation at the top of my screen.

        email from web host THIS MORNING!!:
        ------------------------
        Dear Client,

        The technician assigned to your work order - (Virtual -> Dedicated Upgrade) has begun work. The current ETA for completion of this work is Friday February 8th 2008 08:00:00 PM. If you have any questions regarding this work order, please contact the work order manager.
        ------------------------

        my work order JUST STARTED TODAY when it was ordered on monday!!
        my sites haven't been updated since because i didn't know when it was going to be interrupted!! now i know!! work order manager has not been around!! ggggrrrrr!!

        Comment

        • directfiesta
          Too lazy to set a custom title
          • Oct 2002
          • 30142

          #5
          they probably saw your sig and puked over the server ....
          I know that Asspimple is stoopid ... As he says, it is a FACT !

          But I can't figure out how he can breathe or type , at the same time ....

          Comment

          • eMonk
            Confirmed User
            • Aug 2003
            • 2310

            #6
            Originally posted by directfiesta
            they probably saw your sig and puked over the server ....
            my upcoming sig is gonna be their banner going in & out of the live vagina!!

            Comment

            • eMonk
              Confirmed User
              • Aug 2003
              • 2310

              #7
              Originally posted by baddog
              Unless they had to special order the hardware, and informed you of that ahead of time, that is unacceptable IMHO.
              i was told 72-96 hours for the work order to be COMPLETE!

              the work order begun 120 hours later!

              no special hardware needed!

              Comment

              • eMonk
                Confirmed User
                • Aug 2003
                • 2310

                #8
                the thing that pisses me off the most out of this is...

                DuTcHy from xxxhostit responded to my icq msg & told me he could start moving my files over to his servers asap and have it done within a few hours... i hate learning from my mistakes...

                he's next in line though if things don't go well once my work order completes!!

                Comment

                • eMonk
                  Confirmed User
                  • Aug 2003
                  • 2310

                  #9
                  11:28pm and still no response from the work order manager!!
                  live support also can't complete the order.

                  Comment

                  • papill0n
                    Unregistered Abuser
                    • Oct 2007
                    • 15547

                    #10
                    Totally unacceptable. Hope they sort you out soon man.

                    Comment

                    • LiveDose
                      Show Yer Tits!
                      • Feb 2002
                      • 25792

                      #11
                      That is a long wait. You are a dream client...

                      Scammer Alert: acer19 acer [email protected] [email protected] Money stolen using PayPal

                      Comment

                      • teksonline
                        So Fucking Banned
                        • Jan 2005
                        • 2904

                        #12
                        what do you expect for 99 cents a month...

                        Comment

                        • baddog
                          So Fucking Banned
                          • Apr 2001
                          • 107089

                          #13
                          Originally posted by MUNK
                          i was told 72-96 hours for the work order to be COMPLETE!

                          the work order begun 120 hours later!

                          no special hardware needed!
                          Very little reason for it to take 3-4 days. When we first started up we had techs that took a while, but now most dedicated plans are set up same day.

                          Comment

                          • baddog
                            So Fucking Banned
                            • Apr 2001
                            • 107089

                            #14
                            Originally posted by MUNK
                            i was told 72-96 hours for the work order to be COMPLETE!

                            the work order begun 120 hours later!

                            no special hardware needed!
                            Very little reason for it to take 3-4 days. When we first started up we had techs that took a while, but now most dedicated plans are set up same day.

                            Comment

                            • eMonk
                              Confirmed User
                              • Aug 2003
                              • 2310

                              #15
                              Originally posted by teksonline
                              what do you expect for 99 cents a month...
                              uh, change cents to dollars!

                              Comment

                              • CyberHustler
                                Masterbaiter
                                • Feb 2006
                                • 28750

                                #16
                                Well, what host is it? I bet if you out them it will be done within the next few minutes.
                                “If you can convince the lowest white man he’s better than the best colored man, he won’t notice you’re picking his pocket. Hell, give him somebody to look down on, and he’ll empty his pockets for you.”

                                Comment

                                • eMonk
                                  Confirmed User
                                  • Aug 2003
                                  • 2310

                                  #17
                                  Originally posted by Cyber-Hu$tler
                                  Well, what host is it? I bet if you out them it will be done within the next few minutes.
                                  run a whois on the domain hosting my sig.

                                  i'm sure they have been bashed many times here before. THIS IS CRAZY!)(@#

                                  Comment

                                  • CyberHustler
                                    Masterbaiter
                                    • Feb 2006
                                    • 28750

                                    #18
                                    Originally posted by MUNK
                                    run a whois on the domain hosting my sig.

                                    i'm sure they have been bashed many times here before. THIS IS CRAZY!)(@#
                                    Man, I should have known....
                                    “If you can convince the lowest white man he’s better than the best colored man, he won’t notice you’re picking his pocket. Hell, give him somebody to look down on, and he’ll empty his pockets for you.”

                                    Comment

                                    • imabro
                                      Confirmed User
                                      • Aug 2007
                                      • 871

                                      #19
                                      Originally posted by MUNK
                                      run a whois on the domain hosting my sig.

                                      i'm sure they have been bashed many times here before. THIS IS CRAZY!)(@#
                                      xbiz awards host of the year

                                      Comment

                                      • eMonk
                                        Confirmed User
                                        • Aug 2003
                                        • 2310

                                        #20
                                        Originally posted by imabro
                                        xbiz awards host of the year
                                        that doesn't help me!

                                        my admin assigned to this work order doesn't arrive till 2am and even then i'm looking at 24-48 hrs of downtime when he changes the dns information. i wished he would have started this before he left the office early yesterday!!

                                        Comment

                                        • CyberHustler
                                          Masterbaiter
                                          • Feb 2006
                                          • 28750

                                          #21
                                          That sucks, 24-48 hrs of downtime is horrible. Check out HostHead.com. I'm completely happy with them.
                                          “If you can convince the lowest white man he’s better than the best colored man, he won’t notice you’re picking his pocket. Hell, give him somebody to look down on, and he’ll empty his pockets for you.”

                                          Comment

                                          • eMonk
                                            Confirmed User
                                            • Aug 2003
                                            • 2310

                                            #22
                                            Originally posted by baddog
                                            Very little reason for it to take 3-4 days. When we first started up we had techs that took a while, but now most dedicated plans are set up same day.
                                            i just found out from live support that there is only one person doing work orders. one that obviously isn't around enough!

                                            Comment

                                            • eMonk
                                              Confirmed User
                                              • Aug 2003
                                              • 2310

                                              #23
                                              note to gfy: i'm going to be bashing this thread for the next 2-3 days!!

                                              i have a lot of free time now!

                                              what to do... what to do...

                                              Comment

                                              • the content guy
                                                Confirmed User
                                                • Dec 2007
                                                • 694

                                                #24
                                                Originally posted by directfiesta
                                                they probably saw your sig and puked over the server ....

                                                LOL, my thoughts exactly
                                                ROY THE CONTENT GUY - ICQ 588-051 -

                                                Comment

                                                • eMonk
                                                  Confirmed User
                                                  • Aug 2003
                                                  • 2310

                                                  #25
                                                  Originally posted by Cyber-Hu$tler
                                                  That sucks, 24-48 hrs of downtime is horrible. Check out HostHead.com. I'm completely happy with them.
                                                  yup, i have them on my list of hosts to try out before i kill myself with my current one.

                                                  Comment

                                                  • After Shock Media
                                                    It's coming look busy
                                                    • Mar 2001
                                                    • 35299

                                                    #26
                                                    Without checking may I ask if this hosts first three letters are web?

                                                    [email protected] ICQ:135982156 AIM: Aftershockmed1a MSN: [email protected]

                                                    Comment

                                                    • eMonk
                                                      Confirmed User
                                                      • Aug 2003
                                                      • 2310

                                                      #27
                                                      Originally posted by After Shock Media
                                                      Without checking may I ask if this hosts first three letters are web?


                                                      Comment

                                                      • eMonk
                                                        Confirmed User
                                                        • Aug 2003
                                                        • 2310

                                                        #28
                                                        ok... its 2:07am... the manager assigned to this work order was suppose to arrive at 2:00am... 7 mins ago... i'll give him sometime to punch in... make his coffee... say hello to his fellow employees...

                                                        but something is telling me in my gut that he won't be responding to my email for another few hours... hhhrrrmmmm.... lets see shall we?

                                                        Comment

                                                        • V_RocKs
                                                          Damn Right I Kiss Ass!
                                                          • Nov 2003
                                                          • 32448

                                                          #29
                                                          Should go with the host in my sig now so you don't get screwed later.

                                                          Comment

                                                          • eMonk
                                                            Confirmed User
                                                            • Aug 2003
                                                            • 2310

                                                            #30
                                                            Originally posted by V_RocKs
                                                            Should go with the host in my sig now so you don't get screwed later.
                                                            yeah i checked them out last week. some nice packages there. i'm looking for 3-5 mbps bandwidth on a dedicated server. how much would that cost at gotwebhost.com?

                                                            Comment

                                                            • eMonk
                                                              Confirmed User
                                                              • Aug 2003
                                                              • 2310

                                                              #31
                                                              almost 3am now & still no response from work order admin!

                                                              Comment

                                                              • GoNe
                                                                Confirmed User
                                                                • Jan 2003
                                                                • 2892

                                                                #32
                                                                Bud, what host is it?
                                                                buying domains 1 year or more in age. Adult related only. Email me at webmaster @ crazyvids.com

                                                                Comment

                                                                • baddog
                                                                  So Fucking Banned
                                                                  • Apr 2001
                                                                  • 107089

                                                                  #33
                                                                  Originally posted by MUNK
                                                                  yeah i checked them out last week. some nice packages there. i'm looking for 3-5 mbps bandwidth on a dedicated server. how much would that cost at gotwebhost.com?
                                                                  If you decide you want to give up on the other guy, contact me, and I will work out a deal for you.

                                                                  16075497

                                                                  Comment

                                                                  • eMonk
                                                                    Confirmed User
                                                                    • Aug 2003
                                                                    • 2310

                                                                    #34
                                                                    5:50am still no response.

                                                                    i can't sleep.

                                                                    Comment

                                                                    • martinsc
                                                                      Too lazy to set a custom title
                                                                      • Jun 2005
                                                                      • 27043

                                                                      #35
                                                                      ouch... that sucks...
                                                                      Make Money

                                                                      Comment

                                                                      • Nookster
                                                                        Confirmed IT Professional
                                                                        • Nov 2005
                                                                        • 3744

                                                                        #36
                                                                        Not surprised one bit.
                                                                        The Best Affiliate Software, Ever.

                                                                        Comment

                                                                        • eMonk
                                                                          Confirmed User
                                                                          • Aug 2003
                                                                          • 2310

                                                                          #37
                                                                          Originally posted by baddog
                                                                          If you decide you want to give up on the other guy, contact me, and I will work out a deal for you.

                                                                          16075497
                                                                          thx baddog will do! if i dont hear from my web host by the time i wake up... I'M MOVING TO ANOTHER HOST! i hope the rest of you guys will have better luck with them.

                                                                          Comment

                                                                          • SpeakEasy
                                                                            Confirmed User
                                                                            • Sep 2002
                                                                            • 2681

                                                                            #38
                                                                            This is yet ANOTHER thread that shows that webair really sucks when the truth is told by real people not just paid board whores.
                                                                            Check Your Internet Speed;
                                                                            http://www.speakeasy.net/speedtest/

                                                                            Comment

                                                                            • Jace
                                                                              FBOP Class Of 2013
                                                                              • Jan 2004
                                                                              • 35562

                                                                              #39
                                                                              I got about 10 posts in and thought to myself "this sounds like webair" hahaha

                                                                              what a horrible host they are turning out to be, and I think they actually get worse every month or so

                                                                              Comment

                                                                              • eMonk
                                                                                Confirmed User
                                                                                • Aug 2003
                                                                                • 2310

                                                                                #40
                                                                                does anyone know if some of their techies are outsourced? i wouldn't be surprised.

                                                                                Comment

                                                                                • eMonk
                                                                                  Confirmed User
                                                                                  • Aug 2003
                                                                                  • 2310

                                                                                  #41
                                                                                  7:15am *yawnz*

                                                                                  Comment

                                                                                  • Boss Traffic Jim
                                                                                    Confirmed User
                                                                                    • Nov 2002
                                                                                    • 1150

                                                                                    #42
                                                                                    You're gonna make yourself go nuts if you are still waiting for webair. You should be moving on already and chalk it up to experience. Good Luck mate.

                                                                                    Comment

                                                                                    • SpeakEasy
                                                                                      Confirmed User
                                                                                      • Sep 2002
                                                                                      • 2681

                                                                                      #43
                                                                                      Originally posted by MUNK
                                                                                      does anyone know if some of their techies are outsourced? i wouldn't be surprised.

                                                                                      I remember reading in 1 of their spam threads recently that webair girrard dude said they have 60+ techs....I nearly pissed in my pants and spit soda all over when I read that bull.

                                                                                      Seriously dude, you should be making other hosting arrangements right now and end all your nightmares.
                                                                                      Check Your Internet Speed;
                                                                                      http://www.speakeasy.net/speedtest/

                                                                                      Comment

                                                                                      • GoNe
                                                                                        Confirmed User
                                                                                        • Jan 2003
                                                                                        • 2892

                                                                                        #44
                                                                                        Just emailed this thread to Michael at webair.
                                                                                        buying domains 1 year or more in age. Adult related only. Email me at webmaster @ crazyvids.com

                                                                                        Comment

                                                                                        • directfiesta
                                                                                          Too lazy to set a custom title
                                                                                          • Oct 2002
                                                                                          • 30142

                                                                                          #45
                                                                                          Originally posted by MUNK
                                                                                          then i'm looking at 24-48 hrs of downtime when he changes the dns information.
                                                                                          Why would you have downtime ????

                                                                                          Your site is on server1 , with original dns serving it to surfers
                                                                                          Site is also on server2, with new dns.

                                                                                          You switch DNS at the registrar level to the new dns. Depending on location and cache of worldwide dns, surfers either go to server1 or to server2. Full propagation can take up to 48 hours, but most of it is done in 2 - 5 hours.

                                                                                          Sites are never down ...
                                                                                          I know that Asspimple is stoopid ... As he says, it is a FACT !

                                                                                          But I can't figure out how he can breathe or type , at the same time ....

                                                                                          Comment

                                                                                          • notoldschool
                                                                                            Confirmed User
                                                                                            • Aug 2007
                                                                                            • 5687

                                                                                            #46
                                                                                            Originally posted by MUNK
                                                                                            its funny because their banner is currently being displayed in the gfy rotation at the top of my screen.

                                                                                            email from web host THIS MORNING!!:
                                                                                            ------------------------
                                                                                            Dear Client,

                                                                                            The technician assigned to your work order - (Virtual -> Dedicated Upgrade) has begun work. The current ETA for completion of this work is Friday February 8th 2008 08:00:00 PM. If you have any questions regarding this work order, please contact the work order manager.
                                                                                            ------------------------

                                                                                            my work order JUST STARTED TODAY when it was ordered on monday!!
                                                                                            my sites haven't been updated since because i didn't know when it was going to be interrupted!! now i know!! work order manager has not been around!! ggggrrrrr!!
                                                                                            Ha ha...i know exactly what your talking about. I upgraded a server to dedicated and had 2 eta dates that passed and it ended up taking 3 weeks from the start date. Im just thankfull after all the problems it is finished and all is finally set up right.
                                                                                            No doubt one may quote history to support any cause, as the devil quotes scripture.
                                                                                            -- Learned Hand

                                                                                            http://www.bjpenn.com

                                                                                            Comment

                                                                                            • webair
                                                                                              Confirmed User
                                                                                              • Feb 2002
                                                                                              • 8531

                                                                                              #47
                                                                                              Munk Trying to get you online hit me up bud ill get this worked out for you bud, and compensate you for any downtime this is highly unusual...I am investigating now and will get you sorted IMMEDIATELY.
                                                                                              Last edited by webair; 02-09-2008, 08:13 AM.


                                                                                              ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~
                                                                                              ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~


                                                                                              ICQ: 243116321 - TWITTER - @WEBAIRINC - E-Mail: [email protected]

                                                                                              Comment

                                                                                              • Jace
                                                                                                FBOP Class Of 2013
                                                                                                • Jan 2004
                                                                                                • 35562

                                                                                                #48
                                                                                                Originally posted by webair
                                                                                                Munk Trying to get you online hit me up bud ill get this worked out for you bud, and compensate you for any downtime this is highly unusual...I am investigating now and will get you sorted IMMEDIATELY.
                                                                                                highly unusual? HAHAHAHAHAHA

                                                                                                don't make me laugh harder

                                                                                                i remember my webair experience...like 4 years ago, started with virtual like this guy, just to try the waters...in the first month I accumulated approx 20 hours of downtime on my sites and was eventually given almost 6 months of free service for the fuck up, but what good is free service when the shit never works?

                                                                                                reading all the threads about webair fucking up since then makes me cringe when I see people sign up for them

                                                                                                Comment

                                                                                                • webair
                                                                                                  Confirmed User
                                                                                                  • Feb 2002
                                                                                                  • 8531

                                                                                                  #49
                                                                                                  Originally posted by Jace
                                                                                                  highly unusual? HAHAHAHAHAHA

                                                                                                  don't make me laugh harder

                                                                                                  i remember my webair experience...like 4 years ago, started with virtual like this guy, just to try the waters...in the first month I accumulated approx 20 hours of downtime on my sites and was eventually given almost 6 months of free service for the fuck up, but what good is free service when the shit never works?

                                                                                                  reading all the threads about webair fucking up since then makes me cringe when I see people sign up for them
                                                                                                  Yes HIGHLY UNUSUAL...

                                                                                                  Jace I invite you to come back and try us again we've made stellar upgrades and have all new management (Alot can happen in 4 years =)) I don't know the particulars of your issues 4 years ago but i am sure you would be happy with our services now... And yes I would expect that we would & should have more posts on this board than any other host both bad and good, as we have been in business for 11+ years and host a lot more clients than what your comparing us to.

                                                                                                  This situation will be handled just like we handle anything else that may arise quickly and efficiently. Thanks for bump jace!


                                                                                                  ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~
                                                                                                  ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~


                                                                                                  ICQ: 243116321 - TWITTER - @WEBAIRINC - E-Mail: [email protected]

                                                                                                  Comment

                                                                                                  • Jace
                                                                                                    FBOP Class Of 2013
                                                                                                    • Jan 2004
                                                                                                    • 35562

                                                                                                    #50
                                                                                                    Originally posted by webair
                                                                                                    Yes HIGHLY UNUSUAL...

                                                                                                    Jace I invite you to come back and try us again we've made stellar upgrades and have all new management (Alot can happen in 4 years =)) I don't know the particulars of your issues 4 years ago but i am sure you would be happy with our services now... And yes I would expect that we would & should have more posts on this board than any other host both bad and good, as we have been in business for 11+ years and host a lot more clients than what your comparing us to.

                                                                                                    This situation will be handled just like we handle anything else that may arise quickly and efficiently. Thanks for bump jace!
                                                                                                    hell no, I am with natnet now, can't get any better than that...the threads started on all the forums about how much webair screws up is just too much for me, and working on peoples blogs on webair servers let's me know nothing has really changed much since I was there

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