Program to chat with customers
 

Rather than have them install or use ICQ I have seen a few sites that have a chat tool, where members or customers can chat with support. Paycom have one.

Can these programs be bought and if so where is best?

Found one and looking for other options.

That looks good and cheap. Thanks.

Try duh.com

Isn't that the same thing your wife said to your sister when you were introduced to her?:winkwink:

www.craftysyntax.com

I can provide the labor to man your chat support.

You mean like this?: http://www.bvbucks.com/contact_suppo...fil_id=1661778

Punch Bunny uses that :) Works great! We run the server off of our own hosted space ... no monthly costs ... one downpayment and VERY quick installation.

google helps: 'live support chat'

It sure does: 'hire a designer now'

Try this one
http://www.tufat.com/s_flash_chat_chatroom.htm

It's 5 bucks!! I read it off of Marks blog!!

Yes http://www.craftysyntax.com/ is free and they have a windows plugin to know what is going on by quickly looking at the system tray Icon. :thumbsup

Alot of people I know use http://www.liveperson.com/

Not only can you chat with customers, they have a list of tools that show you where they came from to get to your site, what pages they clicked, where they left etc. Other softwares out there offer tracking, but from what I hear this is the one of the best in terms of a bundled solution.

Hope this helps.

you can try http://activereception.com/ it is so powerful product if you know all the features... and it is cheap off course...