WTF, epassporte charged me 2x...
 

over the past 4 weeks for Electron Card renewal.

Important Notice - ePassporte Electron Card Renewal Information Internal Notification Dec 19, 2007 12:29 PM

Important Notice - ePassporte Electron Card Renewal Information Internal Notification Jan 8, 2008 2:29 PM

I don't have an electron card now, nor do i want one.

I thought I had been charged a few months ago, then charged again week or so again, but cannot find the transaction for the first time. Shrugs. Mine expires at the end of the month so hope they get it shipped soon. :Oh crap

yeah i think i got analed like $80 in fees at renewal time

I think one is for the account itself, the other is for the electron card.

I get that a lot.

There are a few different fees
1 for the Annual Account fee ( $35 I think )
1 for the Card Renewal ( $35 I think )
1 for the VIRTUAL CARD FEE ( $5 I think )

Everythings great here for me with epass.

Most of these epass threads bring an old saying to mind
"PEBKAC"

You have me on ICQ and you have my email, please email/message me your UserID and I will look into it in the morning.

Yea I know the feeling... I ordered a Visa card In October because I was going to start using Epass more. I paid the $35 fee, but by the time I received it was already expiring in two weeks!?! Apparently new cards are issued in November regardless of when your card was issued in the first place. I was then charged $35 for another card. I was a little upset but I figured “oh well they fucked me…... that is what they do.” :Oh crap But then when I tried to activate my pin number for the card so I could use it, I received a message that my card was blocked and I needed to contact customer service. I contacted them and a week later they responded with instructions on how to activate my pin (the exact same way I had already done it). Of course I got the same error message.

In short Epass is completely useless. I occasionally receive payments there from a sponsor who only pays Epass but I honestly would prefer to never have to login again. They are hands down the worst company I have ever seen. :mad:

LOL! Damn that sucks.

This happened because the Visa card expiration date is tied to the Virtual card expiration date, please email me your UserID and I will get the 2nd fee refunded to you.

Thanks

wonder if all the people who compain about stuff with regards to epass ever actually contact MicahelO or epass directly before starting threads on gfy?

If I have a problem with BofA I call them, I dont start threads on message boards and hope that someone from the banks reads it.

I usually do try to contact Michael first. Sometimes he's not on and I get impatient. Much love for Michael.

stop being logical this is gfy

Wonder if it ever occured to you that these problems shouldn't happen to begin with.

I have probs with banks all the time - I ask THEM to sort it out.....

Why does everyone feel the need to post here about probs with ePass?

Banks that have less customers have whole depts. dealing with complaints. Shit happens in every business.....

are you telling me that other financial services dont have issues? What box do you live in? Every company that provides a service to people has issues...some more than others...

Guess which category the company discussed in this thread falls into. :)

I guarantee you Banks have just as many if not more problems but since those customers dont come bitching and moaning on a adult wm board you dont hear about it...they call the banks customer service and get it resolved...and more often than not its the same guys complaining about epass

M.O. will get things sorted out for ya

I will add you to my ICQ, I also have few probs with e pass

OMG I have been looking for a contact at e pass, for ages, and have not had any of my e mails replied to from cs

Everything was resolved, Michael O rocks once again and proves himself invaluable.