I love NATS
 

Been using them ever since the launch of my program.

:thumbsup:thumbsup

You may love NATS, but I like pie. Pie is delicious. It's best when served piping hot. I don't know how good NATS is with a slice of cheese atop of it.

it's some amazing software!

yup, NATS rocks :thumbsup

I like it and hate it.

Guess it depends on which side of the fence I am on during any given period. As a site owner it can rock. As an affiliate well some site owners were either lazy or not informed and killed off old code links and alas cost me lots of moola that they get to keep.

That's not TMM, or NATS' fault. Inept is as inept does.

Early on the Nats walkthrough and documentation was um shall we say needed some fine tuning in my opinion.

I'm with you. It's a love / hate relationship.

I love the software and program overall. It's VERY powerful once you figure it out and I think it would be difficult to move from them once getting used to it.

However...

I HATE the support. And when I say I hate the support, I say that because they do not have 24 hour support. If shit goes wrong after they leave for the day, you are offline for 8 - 12 hours. It has happened to us several times now and we are stuck with our thumbs up our ass for 12 hours until they came in the next morning, which at that time had us back up in SECONDS. But when they leave the office... pray to your God that nothing goes wrong.

I would gladly pay for 24 hour support. I don't think it would break the bank and TMM to have 24 hour emergency support. And I don't know about you, but we are small and need every sale we can get. To go down for hours is unacceptable. Can you imagine how much money is lost when a big dog goes down and loses several hundred sales? Or maybe those guys get a 24 hour "Bat phone." Dunno. I just know that in todays day and age, to have such a service and not have 24 hour support when so much money on the line is unacceptable.

Other than that, I love them too. :2 cents:

That's a rather good point. Even the KB was nearly worthless to all but a gearhead like me until Mike went through and translated it into English.

Great support from Too Much Media here too. NATS is one powerful beast, supporting the small sites to the powerhouses that test it to the limits. They listen to their customers as well, constantly adding even the whackiest of add-on suggestions to make NATS the best out there.

I'd like to see their kb articles become a Wiki tho... I've plenty to add to those.

I love NATS too....

ya NATS is cool

I'm looking forward to v4.

They take great care of us =)

I need to know something about nats, is true it have a shaving option? or is a myth...

If you mean do they have a feature like MPA3 used to have back in the day to shave... NO they do not.

Love me some Nats...

Yup, another NATS lover here.

NATS is pretty decent from the affiliate side too. It seems pretty reliable.

Hell I love em so much i paid for them for months and months...before i was even launched .. (cause they had a deal on) .. lol .. plus .. truth be told they have really worked hard for me to make things all jive ... and I have alot of things that gotta jive... a toast to TMM .. cheers ..