Webair Dedicated Server
 

I ordered the following system on October 1st from Webair:

* P4 3.0 Ghz
* Operating System of choice
* 2048 MB ECC RAM
* 2x 300GB Sata-II Storage
* 23 Mbps Transfer Per Mo capped
* 27 IPs
* DirectAdmin
* Detailed Bandwidth Utilization
* Managed multi-homed, Tier 1 network
* Managed Network Intrusion Detection
* Unlimited access to live support 24/7/365
* Fully Managed Server
* Full Server Monitoring

After a quick talk with mike on icq, he let me know setup would probably be on the 3rd or 4th which was no problem. My creditcard is billed on October 1st.

A few days pass and and still no response from webair. I decide to let it slide, and receive an e-mail stating my account setup would start October 7th and be finished no later than October 8th @ 8pm.

Once again the deadline rolls around and still no response from Webair, I contact support and they give me the usual run around. I am finally told setup will be done on Tuesday the 9th before 8PM.

Once again the deadline passes with no word from Webair again. This shit is just getting outragious now. I call support AGAIN and I am told a technician will update me on the progress of my server.

Still have not heard any piece of news from Webair regarding my box.

The last few days Mike has not been responding to any of my concerns or questions on ICQ.

What a horrible fucking experience this has been. An unheard of 10 day setup time with no updates along the way, missed deadline after missed deadline without so much as an e-mail. At this point I am ready to cancel my service before it even starts.

Any other hosting companies that can give me a comparable setup for a LOW PRICE please leave details in this thread including all fees. If you do not offer unmetered connections, 4-6TB is the required data transfer.

I'm gonna jump in here before the webair post army shows up.

What price are you trying to match?

By the way, we don't charge our customers until their servers are online.

sounds weired... sent this thread to gerard. He usually makes stuff happend fast! :)

Naked Hosting would love to earn your business! Feel free to hit me up directly if you don't want to post the price/budget here:)

sales at nakedhosting dot com or ICQ 61462417

trying to contact you on ICQ. Please hit me up. I will help you with this.

Funny, I've tried to add you on 4 other occasions without receiving authorization. Now when I post this you accept within 30 seconds.

That is really odd because all my servers with webair typically take no more than 3 days to setup and install, and they'll credit you for the first 10 days of the month that the server wasn't online for.
WG

If they are not able to resolve this issue, we can set you up with a comparable package for $499.00 / Month with zero setup costs.

Please contact me with details.

Good luck.

Hey,

We at RealityCheckNetwork.com can have you setup within 2 hours.

DELL PowerEdge 3Ghz
2GB RAM
2x300GB SATA
6TB Data Transfer

Please contact me on ICQ: 4930562 or provide your ICQ contact info.

We have data centers in NY and Amsterdam.

Additionally fully standard with all of our plans:

24x7 Fully Managed Support
Server performance optimization and security hardening
Active Server Monitoring - if a service like Apache or DNS breaks we are notified within 1 minute and begin working to fix your problem. If this happens at 4AM - we dont have to wait for you to wake up and tell us there's a problem!
DELL PowerEdge servers and Cisco Powered Network provides the best in uptime and performance

If you're serious about your business then we should be on your short list of hosts to choose from.

hey, maybe icq fucking up? try to drop Mike or Gerard an email and I am sure u will have your box very quick, they are top noch guys, no worries :thumbsup

Hey,

Check this out and I will have you online TODAY!
This server is one of the latest available from INTEL and will BLOW away the older Dual Xeons and the older P4's.


INTEL CORE2DUO E6600 w/ 4MB CACHE!!
2GB DDR2-667 RAM
250GB SATA2 HDD 16MB CACHE
1U SUPERMICRO SERVER
4000GB Bandwidth
100Megabits Network Port
DIRECTADMIN

$349 /month, $0 setup fee

alex ^^&&@ pacificrack.com



ONLINE TODAY! GUARANTEED!


PacificRack Network Benefits:

INTERNAP FCP Route Optimization
Tier-1 Providers
Premium Bandwidth
HSRP Enabled
100% Fiber Network
Redundant Routers
Multiple 10GigE Uplinks
Secluded VLAN Architecture
99.999% Network Uptime SLA


PacificRack Network Providers:

20 Gbps Direct Fiber ? Level(3) (2x10GigE)
1 Gbps Direct Fiber ? SAVVIS
1 Gbps Direct Fiber ? VERIO
2 Gbps Direct Fiber - BTN/PCCW
1 Gbps Direct Fiber ? Sprint
1 Gbps Direct Fiber ? MCI/UUNET
2 Gbps Direct Fiber ? Global Crossing
1 Gbps Direct Fiber ? Telia
1 Gbps Direct Fiber ? Tiscali
1 Gbps Direct Fiber ? Teleglobe
1 Gbps Direct Fiber ? LA-IIX Peering
1 Gbps Direct Fiber ? Any2 Exchange Peering


alex ^^@ pacificrack.com

Here comes the hosting spam

Either way im sure you'll get credit for the 10 day setup

Webair suck ass. No one has a good thing to say about them.

my dedicated is smooth...Webair rocks :)

Have you sent a message? I have spambots trying to add me every hour of the day and night - unless someone tells me who they are, they will not be authorized.

WebAir can take a couple days to setup a machine, and I've rarely had an issue - they've been very good about telling me first.

However, if your time is worth more than your money, I hear ISPrime is giving non-cogent bandwidth at $35/mbit.

pssst it's not webair. It's you! lol j/k

How odd indeed.

:winkwink:

took about a week to get mine up as well... not sure wtf your problem is man. Learn to relax you'll live longer

I've never had a bad experience with Webair but if you are looking for another host with great service checkout www.mojohost.com .. Brad is great

webair support is not fastest around... seems like spend their time on tenbucksclients... good luck!

Thanks to WebairGerard for stepping in and resolving this in a professional and timely manner.

I am now up and running and everything is smooth and fast. :)

I bet the server admin spit in your feeds though. :1orglaugh

gerard is the man

gerard is a good guy.

webair is teh suck.

I've always had a lot of respect for Mike and the guys at Webair so I am not at all surprised to hear a happy ending.

Matt