Mansion Productions > Inside Pls Need Some Help!!! Boat Party Is Over Back To Work :)
 

hey guys,

been trying to email email and submit tickets about some mas related work.
have not had a reply and its been a few days.
need some assistance.
pls reply to my emails.

thx!

icq me asap pls: 191076317

ps: mansion rocks!

bump bump

Jim

hey jim.. or should i call you eagle eye :thumbsup

hehe, just helpin' ya out :)

Jim

Maybe because of the weekend?

sent first email last week.

Im pretty sure they have weekend support as well.

Jim

Hi there,

Im very sorry to hear that you have had problems with reaching our support department :(

I will personally make sure you get a response ASAP !

Im pretty sure that the reason must be because we are in the last week of holiday time in the company. And of course these two last weeks have been Ross's holliday and if you have tried to email him directly that would explain why you havent been able to reach him.

If you have been adding tickets its strange though because we do have MAS supporters on duty every day.

How ever, Ill check it up and make sure you get a help today !

Again, very sorry for the frustration this must have caused you. It will never happen again :)

Hi JP,

I am sorry for the delay and the frustration and inconvenience it had caused; but like Garry already mentioned, you have been emailing my personal account only while I was on vacation. I do not see any recent ticket posted by you with this question - otherwise it would have been handled.

I am going to reply to your email now.