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49thParallel you canceled the free trial 1 day late
Originally posted by 49thParallel
Last week we had a lengthy post on this board about your sites. I brought up the issue that your terms were misleading...a 4 day membership actually had to be cancelled within 3 days, or it would recur. I said that I would not subject my surfers to this type of misleading sales tactics. You assured me that this was simply a clerical error, and that memberships could be cancelled right up until the end of the 4th day. Well, guess what, the trial membership I purchased to test your words was purchased on the 27th of August. It was cancelled through billingsupport on August 31st. Tonight, I checked Billingsupport and they show a new MONTHLY recurring membership has been added. Please explain this!! And if you say this was in error...it damn well better be..because I will test it again...You ARE getting a charge back and it's from a fellow adult webmaster. -------------------------------------------------------------------------------- OK Carol just looked into this This is Incorrect & epoch is aware - this has been brought to their attention many times a customer does Not need to cancel 24 hours prior to the trial ending. I can't believe I didn't catch this before but maybe it had something to do with being up at 1am 49th you waited 5 days 27-31 you joined a 4 day free trial cross sale and canceled on the 5th day. In any case epoch is working on it and it is in there legal dept. I felt this thread warranted its own rebuttal So I feel you should send us all your exit traffic now :thumbsup |
suuuuuuuuuuuure, you just want the DVD player ;)
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I think we all knew he was a dipshit.
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HAHAHAHAHAHAHAHA
go roger! :thumbsup :ak47: :ak47: :ak47: 49th |
*cough*
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*sigh*
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*sigh*
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Roger...my only post...I don't want to drag this further... thanks for your post...I guess the confusion is in what makes up 4 days...2 ways to look at it...27 to 28th, 28th to 29th, 29th - 30th, 30th - 31st - 4 days. or 27,28,29,30 - 4 days. To test the cancellation process, I cancelled a couple of hours prior to the sign-up time. i.e. if I signed up on 10 p.m. on the 27th, I cancelled at 8:00 p.m. on the 31st.
Both types of counting are used frequently both in and out of the adult industry- the calendar day and the 24 hour day - so there is certainly nothing wrong with epoch using the calendar day method...I interpreted (apparently mis-interpreted) that you used the 24 hour day - for a total of 96 hours ... ...just wanted to clarify this.. |
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this has become very very sad indeed.
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12 Clicks...nay..if I could get paid a dime for every time you've resorted to the old "McDonalds" type comment...I would be rich indeed...Anyhow, I've got to run...time for me to go back worrying about the surfer...
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*sigh* Less saturated fat in McD's fries...
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After 1 minute in the industry...12 clicks doesn't deserve the time of day...after 2 years....I was doing him a favor of even replying...
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Since its out of my control and its not as miss leading as you suspected. I could use 9k extra a month :thumbsup |
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you're a regular internet know it all! bwahahahahaha Kman, where do these rubes come from?:1orglaugh |
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lets compare online accomplishments. you first.:1orglaugh |
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unless its to come kill you. |
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Hahaha, you and the mouse on your shoulder little man? |
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hahaha, see you tomorrow during regular business hours. (you'll be here won't you) |
The crowd waits in anticipation...up goes the serve...it's going to be a dozzy...oh damn..it doesn't even make it over the net...
P.S...searching through the archives..this conversation seems oh so familar..time to buy a new song book there big fella... |
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Roger...I will send you an email, and we can discuss this further...thanks.
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