Epassporte suppport - no response ?
 

Hello,

anyone had to wait for Epass support for more than 1 week?

I was charged twice for the same thing on my card , while shopping online. I contacted them through message center, then I left a message on their call center.. NO response.

I think 2-4 days is reasonable, but 8 days is out of questions. Do you have any internal epass contact ?

Thanks

Contact Michael...
ICQ: 95431302

I have a problem with epass too :S, GL men.

typical.

good luck. you need to stop using a broken down system that is going under anyways due to processing for gaming sites and the feds already wathcing them

I have problems adding you to ICQ can you please message me 95431302 or email me at [email protected]

Thanks

I'd say Michael is "the" customer service of epass... don't even bother with the other guys! If he ever leaves then we're up shit creek without a paddle!

You were right, Michael was like a flash.

He is the guy.

I phoned them this morning.. got a very helpful person on the line with only 10 seconds on hold.

While he may be good, the system is obviously broken.

Would you stay with a bank if only 1 teller can make deposits and withdrawals? I think not. What about a car that can only be fixed by 1 person in the world? I think not.

Same day service and with fraud - within minutes is what I expect.

bad post sorry

That wont be possible.

That was exactly my point. There's a fundamental problem with CS and if he ever leaves then there will be a LOT more epass threads.....