TeenRevenue cancelled my account
 

Because i asked them how they count hits which they refuse to answer and because i asked why Evil Chris refuses to give affiliate support :1orglaugh

They "don't like your approch on how you like to resolve issues".

Holy pot kettle black batman!! :1orglaugh:1orglaugh

seriously it would have taken one line of response to get the issue resolved. :error

Yeah no shit. I ask a valid question and they ignore it. Till the point that they get upset that i keep asking it so they close my account. What the fucking hell.

Franck is a little bitch

That is besides the point.

thats pretty pathetic, shows they are trying to hide something.

sucks to be you

what the fuck is the point of that?! CS is getting worst and worst with affiliate programs

that's fucking rediculous.

Frank nobody gives a fuck about you...lol :1orglaugh The day you start acting like a mature adult MAYBE and I say MAYBE someone will take you seriously, in the mean time keep taking all of your pathetic little problems to boards, where people "have" to listen to your constant whinning!

Franck might whine a lot in other threads, might be immature, but I fail to see how this is the case in this matter. Read the thread he made about TeenRevenue and admitted he has contacted their support a number of times looking for an answer.

What would your solution have been to finding out this information?

Will this be a popcorn thread? Maybe. Pulling up a chair.

I dont think the thread will go far, Teen Rev still wont step up and say anything. :2 cents:

Did they let you know by email or something?

No offense, but when someone acts like a jackass 97% of the time, I would not blame anyone for not giving that person the attention he/she feels they deserve. You reap what you sow.

Why wouldn't a program tell an affiliate how they count hits...

When you call into the customer support for your local cable provider, pissed off about something or other, what kind of response do you expect? First off, I'm sure you expect an actual response. Second, being told to "fuck off", in essence, would piss you off even further. Right?

Customer support is customer support. Yes, sometimes it is very difficult dealing with "annoying" or "irate" customers, but thats the job. Thats what it entails. Answering questions, making pissed off people happy, creating goodwill...

Bad business for your side, but I'd love to hear their side.

apples and oranges.

"We reserve the right to refuse service to anyone" - Ever seen that sign before? There's a reason for it.

Part of being a PROFESSIONAL program is that you act like PROFESSIONALS even if somone is being an ass most of the time.

AMEN! :thumbsup

Hey Franck, does that mean more traffic for us :thumbsup

Adam

im sure this is a simple case of you not sending enough traffic for them to put up with your whining. in case anyone on gfy didnt notice, this is not the first time people have refused to do business with franck. i seem to remember gts and also a tgp refusing in the past, and thats just off the top of my head so im sure theres more. franck just doesnt seem to learn his lesson.

act like a bitch and get treated like a bitch.

Okay here's my take.
- Everyone knows I think Franck (along with 98% of the rest of the board) is an idiot and a whining little baby.

BE THAT AS IT MAY, this is a bullshit move by Teenrevenue.
Everyone has a right to be treated fairly. Everyone knows Evil Chris never responds. I've received 1 response from the guy when I am asking for tools to promote their program and I just get a simple "nah we don't have it". That took 2 weeks to get on icq.

Now if my measly 2 sales a month ass could get the right tools he needed maybe I'd turn into a 20... and in a year a 200. Who knows right? But I am now limited to pushing what I can and them going on a backburner to those who can supply what I need.

Next, Franck THIS TIME didn't come right to the boards. He simply asked "Do you track first or second page uniques" and he COULD NOT get a response! How fucking easy is it to say "first" or "second"? Even if someone called me at 2am I could answer a simple bullshit question like that and he DESERVED a response.
After weeks of waiting he FINALLY piped up, and now his account is cancelled.

So now if I press Submit Reply, is my account going to get closed? Who knows, these guys seem to make their OWN rules. They don't like how someone responded, they close their ears. Now that is fine, if they had answered the question and he had started saying "Omg these assholes took 2 weeks to say 'first' I hate them lolz" then I'd understand.

So basically, TR acted like a bunch of assholes and burned Franck. If they are fine with that, that's great. But that sort of shitty PR when you look at the facts just means they can press the ban button any time they see fit.

Hmmm I wonder what else they do just because they CAN?

I just thought it was a real simple question to answer. Would take 2 words in the thread. They had the time to ban his account and give him a reason, why would you not take the 2 seconds to respond to a question that others were wondering about too?

Because of who was asking the question would be my guess. Start a new thread and ask, see what happens, if no answer than you know it's not because of Franck, and they indeed have some answering to do.

Maybe Franck is on his ignore list?

Ill start it right now :) I have NOTHING to lose with them.

gotta agree with brad on this one.

franck has been known to ruffle some feathers but i thought his question was polite , short and to the point. he just wanted to know first or second page clicks...he wasnt even specifically asking teenrevenue i dont think. after not getting any response he got a bit testy, maybe not the best way to approach the situation but on the other hand , its kinda like a snub when you know they have seen the thread and choose not to respond..

keep in mind there are non-affiliates who view the thread that want to know and are interested in promoting the sites like myself but dont feel the need to repeat the question if its alreadt been asked.

Lucky you! I've been trying to get my account closed for about three weeks now without any success. No responses to any of my emails.

I guess outgoing affiliates don't merit support.

I hate agreeing with Brad.

uh oh everyone is agreeing

I'm starting to learn this guys, 1. before promoting a sponsor, contact them and make sure they agree that they WILL be contactable if you promote them

most claim and lie on their set-and-forget affiliate sites that they have great support and are there for you whenever you need any promo/info etc

.........also, I'm agreeing with Brad & Smokey

comical...

Why is a big secret how they count hits ?
And cancelled your account for this ??????

Little Lupe paid for my kids car... I love that chick!

It' their program and they can kick anybody's ass out they want to. FRanck is a fucking lump of dick snot, THumbs up to Teenrev for kicking that bitch to the curb, now I send you MORE traffic

Woah, someone better not start asking why test signups don't appear

Let me see shitface...Spunky cancelled my partner account because i called him a sigwhore and Mark got upset because i found out before him that one of his "partners" was a cheating dickface.

And i told YOU i dont want to do business with you anymore. So i got a total of 2 people in 6 years (and now 3 because i asked how they counted hits) that dont want to work with me anymore and i got 1 person i dont want to work with anymore, you. Dumb fuck.

:1orglaugh

Asking how a program counts hits is acting like a bitch right imbecile?

Maybe you should start a thread asking how they count hits?

they must really hate your guts coz canning you is costing them quite a bit
of money by the looks of the replies.......I would be flattered.

franck why don't you open up your own sites? it's easier and you don't have to deal with anybody just merchant and hosting people :)

I have to agree. Back in the day, i could never get any answers from Evil Chris. I remember it took close to a month till i finally heard back from him. I kind of laughed at the message thinking, 'man..why even bother responding...i've been long gone.' Was quite comical. Oh well, to each their own.

So any program has the right to kill accounts because the person doesn't act well or isn't popular ?

Dangerous lead.

I'm with FunBrunette and aico.

I doubt that your account cancellation had anything to do with your inane posting on this or any other board.

The counting of hits isn't nearly as important as the counting of conversions.


In the big picture, as a professional, it goes like this(with ANY affiliate):

a. You find an affiliate program that fits your niche, read ToS, Sign up.
b. Use available tools, send traffic, etc.
c. Make business decision on weather to keep using this affiliate program or not (or to use them more or less than another)
d. Repeat.

If the traffic you send doesn't match what's on the aff's stats page, remember that it's *their* stats page, and keep their terms in mind. If it says in the aff's terms page that they don't accept traffic from certain areas of the world, then any hits you send that are coming from those parts of the world won't be on the aff's stats page.

Ignore her. Shes angry because i called her a dumb cunt. She doesnt know shit business wise.

I am seeing more and more that there is a need for a 3rd party affiliate support center. Just like call centers where companies like Bell, At&t, Visa and MC will outsource their customer support service so they know these people will be unbiase and will do the job they are paid for.

I use to run the biggest call center in Canada many moons for a company called Sitel Corporation. We where monitored by our clients and we had to serve EVERY customer with the same respect, tone and courtesy. If a customer was to vocal then we had some pre made answers and if that didn't work they would pass it to a supervisor whom had the power to politly tell the client their behavior was unnaceptable and that they should call when they where calm down. If that didn't work we'd pass the info to the company we where doing the support for.

I'm really thinking there's a HUGE opportunity here for someone who knows how to run customer support.

If I had a gold star right now I would put it on your post hehe.

Didn't you just say you used to run the biggest call center in Canada?
Doesn't that mean you know how to run customer support?
how come you don't jump on this HUGE opportunity yourself?

just asking :winkwink: