EPASSPORTE - what is going on ?!?
 

In general we get the incoming payments ( $XXXXX ) from our partners on the 5th day of each month. This month everything has changed. They've already delayed the payment for 3 days...

Although Epassporte confirms the delay and assures us this is just a technical problem on their bank side (!) - it is still a surprise for us.

Are we the only one company here who faced this problem? Is the delay of incoming payments a common thing for Epassporte or just a coincidence?

When Transfer money from the bank to my Epass, it takes 3-7 days. That is usual bank-business, and you should not worry. BUT - if it takes longer than that you should DEMAND a explanation, since it can be a warning sign something fishy is going on.

Our bank made some changes over the weekend which caused delays with wire transfers. We are extremely sorry for the inconvenience. Please know that we are doing everything we can to push our bank to loads these wires as soon as possible. We appreciate your patience and again we are very sorry for the delay.

Thanks
shaliza

Same problem here. Sucks :(

What kind of changes you are talking about? How long it will take Epassporte to transfer us our funds? Is it a matter of days / weeks / months ???

Epass aint thieves. So you'll have your money!

I don't see anything wrong with mine, PanchoDog even sent a payment to me a few hours ago today...

Epassporte isn't going anywhere. I'm sure you'll get your funds.

Epass rocks :)

me thinks he's talking about wire transfers not p2p :winkwink:

I dunno about ePassporte I can't signup yet because there system is shit, there service took 2-3 weeks to reply to me, such a poor company which everyone uses.

For how long we should wait to get all our incoming payments???

One thing amazes me:

If you transfer payment from US Bank to ePassporte (They also have US bank account?), it takes 7 days.

Escrow.com sent international wire transfer to my friend from US to Pakistan, and it was received in 1 business day, approx 36 hrs.

Why is that?

PS: One of my sponsor also had problem loading their epass account this month, It caused 2-3 days delay in payouts which was used to be like clock-work.

For questions on business accounts please call +1.416.703.7200 the office hours are from 10am - 6pm ET or contact your account rep, if you don't know who your account rep is please email me your UserID at [email protected]

Thanks
Michael

The system used to transfer from your bank account to ePassporte is ACH its slower than wires but the fees is a lot smaller.

ACH is a US system wire transfers are international.

"the fees is alot smaller" Lol .....is not grammatically correct....its actually supposed to be pronounced as "the fees are alot smaller" jeesh where do they hire these nitwits.

Trying to reach someone at epass is like trying to film bigfoot. Your customer service was the worst I had ever seen, and it got even worse when PS started running the majority of its biz through you guys. There have been more Elvis sightings than Epass CS reps.

Someone smart will eventually hit your niche and eat your lunch. When that day comes, me and thousands of others will jump ship and you will never get us back. Cheap bunch of bastards-

(can you tell I am bitter?)

Epass are always good for me, everything will be alright, don't you worry

English is not my first language Danish is, one of the mistakes I make is using is/are wrong.
But I know that a lot is two words so I guess that I should have written "the fees are a lot smaller"

Thanks for pointing out the error I made so I can work on not doing the same in the future.


If there are anything I can assist you with regarding your account please contact me via ICQ 95431302 or email [email protected]

i hope you can solve the problem....

goodluck epass

A week have passed since our first message in this thread and only a part of the money reached our account... Such a delay smells a bit fishy.

Epassporte, do you have any financial problems?
How long it will take you to transfer us our funds? Is it a matter of days / weeks / months ??? No more strange stories about "...changes over the weekend which caused delays with wire transfers.." please!

I dont see the problem. International money transfers allways take longer, and how long it takes is not really predictable. Yes we also wire money to epassporte, and yes the last transfer also took longer then usual ,which resulted in late payments to our affiliates and such.

Knowing this, we now wire the money 1 week earlier. Problem solved.

I dont understand why everybody gets so upset when money is only a few days late. Did everyone forget about the good old days where you had to go to a bank and fill out forms, and god knows how long an international wire took ?

I think people are spoiled right now, resulting in disappointment. Never had any trouble with epassporte and support was allways fast.

Good luck all

bump!...

Its nice to see you keep it professional, even though you had every right to rip him a new one.

Michal is a pleasure to deal with and worth his weight in gold! :thumbsup

I don't think small delay should last 8 days...

I love my ePassporte and hope they're here to stay :)

I don't even know the guy, but he is always polite.

I trust anyone with the proper use of language.

When I saw this thread, I thought it was about the "other" issue regarding ePass.

As an affiliate, I'm concerned to hear that sponsors are dropping ePass as a payment option and attributing their decision to claims that ePass is putting them at risk.

I was hoping to hear something from ePass about what is going on in this regard. Is ePass no longer going to be viable as a popular affiliate payment method?

Are the problems being voiced publicly by programs like Epic Cash founded in general reality or are these isolated cases with their own specific issues?

I've heard many (affiliate) webmasters worldwide express concern and confusion about this.

Is there any chance to get a response from ePass?

I value my ePass and I have never had any problems with it :thumbsup

If you are going to correct somebody's English then at least try to actually be correct yourself!!

wire payment to epass
 

we have wired usd 1000 10 days ago.The money is not to see at our epass business account.We had never this problem before.We didnt get any answer to our admin epass email.They answer very seldom our admin emails:(
Pearl from epass try to solve this Problem.Hope will be solved soon :(
In the past such wires we have seen within 1 day at our business epass account.

Kind regards
Frankie
www.Kcash.biz

According to the information we have all the wire transfers sent to us HAVE REACHED the destination bank. It seems there are problems inside Epassporte... Still waiting for our funds!!!

bump!....

I love my Epass until further notice (or problems with my account)...

Funds are being held back because of all the complaints of you defrauding your affiliates. The local authorities have been notified and ordered funds frozen pending a criminal investigation. http://www.gfy.com/showthread.php?t=...ght=lustybucks

That was a kick ass response :1orglaugh and a :thumbsup

We are looking into this.
As requested can you please email the wire receipt from your bank to us, we need this to look into this further.

Thanks
[email protected]

Well, the copy of the payment order has been sent to you and to Pearl by e-mail ( as well as the swift message copy )

We've called your bank ( Fortis Bank ) - they confirmed(!) the receipt of this transfer on 06/06/2007. Today is 13/06/2007! It seems you are trying to temporize the process...

We need these funds today!

bump ....

bump again!

After 8 days Epassporte has solved the problem.

still waiting!!!
 

we have sent wire receipt to epass of our usd 1000 still nothing happened.We still dint get our money solved at EPASS.
We have sent usd 1000 on the 04.06.2007 today is 19.06.2007 we still can not see our money at our EPASS Business account.We needed to pay extra for wire receipt for them,faxed them 5 days ago our money is still not at our epass.

DISGUSTING!

Kind regards
www.Kcash.biz