Epassporte Isssue today
 

So I try to withdraw money to my bank account as always. Go through the steps like normal and then ...


FAILURE

For more information please Contact Us directly.

And of course my balance was taken away even though it failed. I have put a ticket in but I want to see if anyone else had this happen today. At least maybe people can not withdraw if there is a problem going on. My concern is that I am not going to hear about what to do or if my money is gone for quite a long time.

And no I am not going to call support and wait a few hours on the phone so they can tell me a wrong answer as they have before. I am hoping a rep posts here.

Anyways let me know if anyone has info about this thanks ...

I had that happen to me once and since the transaction failed at the ATM, although it showed on my epass acct, it was reversed in like an hour or so and I was able to take money out at a different ATM.

On this one I was trying to go from epass to my bank not an atm. But hopefully it also gets solved like your issue in an hour :)

haha, you think that is bad, check this out, keep in mind I only had $120 in there

Virtual 09 May 2007 Bank Withdrawal 3697 $-118.00 $-118.00 $2.00 Outstanding
Virtual 09 May 2007 Bank Withdrawal 3697 $118.00 $118.00 $120.00 Cleared
Virtual 09 May 2007 Bank Withdrawal 3697 $-118.00 $-118.00 $2.00 Outstanding
Virtual 08 May 2007 Bank Withdrawal 3697 $118.00 $118.00 $120.00 Cleared
Virtual 08 May 2007 Bank Withdrawal 3697 $-118.00 $-118.00 $2.00 Matched
Virtual 08 May 2007 Bank Withdrawal 3697 $118.00 $118.00 $120.00 Cleared
Virtual 08 May 2007 Bank Withdrawal 3697 $-118.00 $-118.00 $2.00 Matched
Virtual 08 May 2007 Bank Withdrawal 3697 $118.00 $118.00 $120.00 Cleared
Virtual 08 May 2007 Bank Withdrawal 3697 $-118.00 $-118.00 $2.00 Matched

:Oh crap

A failed transaction should never match/pair, whatever they want to call it, but hopefully since you contacted epass and let them know you will not have a 30 day hold on those funds.

That looks like a hick up tho. It is the same withdrawl # each time.

Just had the same exact problem :mad:

If there is a 30 day hold on it I think I will be going back to checks :)

Ouch wish you saw this thread first. I guess I wouldn't be as mad if the money didn't disappear lol :upsidedow

if there ends up being a 30 day hold on their mistake I will be doing away with epassporte as a form of payment

/agree :winkwink:

SAME PROBLEM HERE

Sorry to hear this.

Same thing just happened to me. Any update?

This is bullshit :mad:

Going to the dentist be gone for a few ...

This company always has problems. Wait until they withdraw your funds and move them to their account for what they call security reasons and they cant seem to answer logical questions for it happening.
They did it to me and had a worthless excuise for their actions...

I had the same thing happen, I just got done talking with Michael, and he said they are having problems with the ACH processor and they are working on fixing it

Im confident they will solve this at any time, so far I never have a problem qith these guys , so Im waiting for a few hours and try again.

Thanks for your concern.

Good Luck to all of us.

same problem

I have posted about this a few hours ago

gofuckyourself.com/showthread.php?t=731588

Got hit with the same problem today as well. :(

There have been some problems with the ACH processor today, I suggest trying again.
If a transfer failed and the money were deducted from your account please email me your UserID and it will be credited back to your account.

I just went to the ATM a few hours ago and didn't have any problems getting my money.

Ok sending you an email with my username it will be from [email protected]

gladly no issues for me....

LOL whatever man that is such bull I will post when and what I want.

Have you tried calling the # and been told the wrong answer.

Read my post in full before you come in hear like a baby.

Go elsewhere troll ...

I just went to the ATM and it worked fine.

fixing typo to here not hear and here is what i said in original post

And no I am not going to call support and wait a few hours on the phone so they can tell me a wrong answer as they have before.

Done. :)

Nice reply try reading the post before coming in saying stuff like that.

Great. I'm going back to Xoom.com

On hold for 45 mins and counting with no answer.

Email sent.... ID: joestraffic

sending you my user ID from funjoekers at yahoo

I was deducted $600 and $598. I need the money credited back asap

is the problem fixed? My account is joekerr76

Done....

And I was deducted $300 , just sent you an email .
ID: jpmorga

Never move it to your bank account.. Use the ATM and pay the $2 transaction fee...

I never have problems with my bank, my 2 amex accounts and the dozens of visa, mastercard, discover and house accounts

Good for you.