What do you dislike / Like about epassporte...
 

I am interested in hearing what you guys dislike and like about epassporte....

What would you fix if you could or what would you want them to ad and what do you like about em??

I'll start it off my self...

I wish epassporte had better phone support.

I've never had a problem with epassporte so far. Then again I've only been with them for a short while. I think if the phone support hasn't been the greatest try contacting michael on ICQ. I've contacted him a couple of times all my questions have been answered asap.

I dislike the fact that I have under a grand of money there. I want more. Feel free to donate some to my-nickname @epassporte.com

Seriously though, I don't think there's much wrong with it. I haven't had issues that require support, so I can't chime in the 'horror stories'. So, I suppose it's fine as it is..but should concentrate more on customer support, maybe

Yup michael O has been helpful many times for me...

lol the checks in the mail!!

I could always use a couple extra dollars how about me chris jk :P

lol i want more monies aswell

but no one is giving me any input in this thread :P

I believe I did :) wait a couple of hours and there will be a lot more posts

i like instant results ...waitin sucks.

an option to deposit money in something other than just an american bank account.

bump....

i wish every incoming cash will be doubled, so i will have twice money :thumbsup ok seriously, i am not so happy that i cant see in my messages transactions i made by virtual or real life visa card. or is it only in my bad settings? anyway best wishes, best pay service i saw so far! go epassporte.com go!

Do they have support?

bump ,,,,

i like the way it makes it easier for us non-us webmasters to get paid - without sharing too much with the bank (cashing in US checks is damn expensive)

Likes? Not many - elected not to use them.

Dislikes? Pleased I never used them - too unstable and only a matter of time before this hits the fan (gaming related).

A real bank is *far* superior :pimp

- No response to support emails from the message center.
- Inability to reach customer service by phone.
- Inability to reach customer service by email.
- Account adjustments with no correspondence.
- Having to "request" copies on monthly statements.
- Virtual Visa not being accepted on ccbill, paypal, etc.
- Unusual long delays in payments.

just to name a few..

Dislike: Their support.
Like: Everything else.

I love that I can travel abroad with my Visa Electron card and still have easy access to sponsor payouts, rather than waiting for checks to arrive in my physical address

nothing to dislike :)

I like on it:
- I had no problems yet
- I can take out money from atm

It works extremely nice for me. So I can say nothing bad about ePassporte. The only thing I'm missing... there is no direct Russia to Russia p2p's, but it's not really essential to me however.

support is absolutely PATHETIC

If there is a need for anything to be done - support needs to be there.

It took 2 weeks to get a response on retrieving a new password - FUCKING RIDICULOUS!

I wish they had better support.

Make it easier to increase the limits in and out bound.

Also the issues on sending to a personal or biz account are a pain in the ass.

I have always received excellent support by email and over the phone ... epass' keep up the good work! :thumbsup

keep goin :)


thnx for everyones responces so far

anyone want to complain about something else other than support?

or have an idea for something they would like to add something like epassporte?

maybe they will read this thread ... thing of this as a big brain storm session people :D

the 3 day waiting period to make transfers was really annoying, especially after I loaded the account with a lot of cash - and NO obvious warning beforehand that it would takje 3 days

Service... SUCKS.

I have been trying to get a new card that I lost for over a month now.

No problems so far!

That epassporte is processing for gambling sites, allowing US citizens to break US law. This means your company will eventually lose the ability to do business with Us webmasters.

I don't like the law, but it only takes common sense to know that once the DOJ targets you, the gig is up with US banks and US webmasters getting money via their Visa electron cards.

Other than that, I'd like to actually be able to get support when I call your support line.

Michael does a great job IMO :thumbsup

i dislike all the fees

The support of epass really sucks - I guess it's the most bad I have ever seen.

they need a better phone support :(

being able to connect it to a canadian back account would be nice

I don't like the fact that they don't have address verification for virtual visa transactions which is why the virtual visa doesn't work with so many online merchants. And i think it's odd that you have to request your monthly statements before you can download them.

But other than that i've been very happy with epassporte thus far.

http://www.gofuckyourself.com/showthread.php?t=730921

:1orglaugh :1orglaugh :1orglaugh

only fee that i think is really ludacris is the fee for a card
what other fee's do you hate?